Additional Topics of Interest

BlackBerry Synchronization Help and Support
BlackBerry Email Engineers

Progent can provide the expertise of BlackBerry-certified professionals who can assist small companies to design, manage, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven online service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry devices and software seamlessly into their IT system.

24x7 Ubiquiti UniFi XG AP WiFi access points Engineer
Engineers Ubiquiti UAP-AC WiFi access point

Progent offers fast access to the skills of seasoned Wi-Fi specialists who can help organizations to determine the benefits of Ubiquiti UniFi wireless access points for your business and help you to design, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, provision, and place Ubiquiti UniFi Wi-Fi access points for your required coverage and throughput.

NotPetya ransomware recovery Services
ransomware cleanup and file restore Specialists

Progent's proven ransomware recovery consultants can assist you to reconstruct an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

Integration Specialists Microsoft Solutions Framework Project Methodology
Top MSF Security Consultants

In performing consulting projects for corporate customers, Progent uses a phased methodology based on defined milestones in order to achieve financial, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design adjustments, and professional deployment. All phases are recorded to make available a comprehensive summary of IT services performed and to assist in ongoing system maintenance.

Professional Microsoft 365 Excel Migration
Top Excel 2021 Consultant

Progent's certified Excel and Office 365 Excel consultants offer a wide range of online support services to assist your organization to design, develop, pilot test, install, manage, and debug applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your existing Excel applications to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between different versions of Excel. Progent offers as-needed support to clients who need a fast fix to a stubborn issue related to Excel and Progent also offers full project management support for migrating or creating line-of-business application software based on Excel. Progent's cost-effective online training for Office Excel can be customized to meet the special requirements of individuals or groups.

Catalyst Wi-Fi 6 AP Management Remote Technical Support
Catalyst 9163E Access Point Consulting Services

Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts can provide affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points.

Cisco VoIP Network Engineer
Cisco VoIP Phones and Contact Center Technology Consulting

Progent's Cisco IP phone and video IP phone experts can help you to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Google GCP Cloud Vision Consulting
Google Cloud Kubernetes Engineers

Progent can provide affordable remote and on-premises support to help organizations to move any part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

Security Penetration Testing Network Security Auditor
Cisco Expert Security Tech Services PEN Testing

Stealth intrusion testing is a key component of any overall network security strategy. Progent's security professionals can perform extensive penetration tests without the awareness of your company's in-house IT resources. Stealth penetration checking uncovers whether existing security defense systems such as intrusion incident warnings and event log monitoring are correctly set up and consistently observed. Progent can implement continuous automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to the latest strains of ransomware.

On-Call Services SMB
Mid-size Company Support Organizations

Progent offers technical services for medium size companies who have 100 to 250 network clients. The mid-size business or office has traditionally been an underserved segment of the market for network support expertise. The cost structures and support access practices of large third-party support organizations make them too costly for the typical small business or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an IT system whose advanced technology and sophistication are often similar to the information systems of far bigger companies. Progent's support delivery model, which takes great advantage of online service, virtual network technology and proactive network monitoring, significantly lowers the network support costs of an SMB while offering the mid-size organization with enterprise-level service from professional, world-class experts knowledgeable in a broad range of midsized business network solutions. If your medium size company or small business is looking for the quality of IT help needed by a mid-size organization without budgeting big-company prices, call Progent.

Cisco Security Technical Consultant
Software Security Consultant Cisco Firewall

Progent's CCIE-certified networking consultants have extensive background helping ISPs to architect, deploy, administer, optimize, and debug high-availability, extensible connectivity environments appropriate for public networks.

MozyPro Consultant Services
Apple Mac Backup Consultant Services

Progent offers economical remote access to engineers skilled in a wide range of utilities and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and smartphones. Progent offers expertise for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to deploy, enhance, or maintain backup systems for a variety of environments including on-premises, edge to datacenter, cloud, or hybrid.

Computer Consultant Flex 7500 2500 Wireless Controller
Meraki Access Point Technology Consulting

Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.