Desktop Support Services
Work from Home (WFH) Integration Consulting
Additional Topics of Interest
24x7x365 Offsite Employees Infrastructure Technical Support
IT Consulting Offsite Workforce Infrastructure
Progent can help small and medium-size companies to plan, deploy and troubleshoot the network infrastructure to support remote workers.
Cisco Help Desk Onsite Technical Support
24x7 Call Center Configuration
The Help Desk support delivery structure adopted by Progent's Technical Response Center offers small and midsize businesses an effective option to reliance on independent consultants by offering extensive expertise shared by numerous engineering teams, optional round-the-clock availability of emergency assistance, fast escalation to appropriate engineers for solving even the most intractable problems, support consistency and dependability, prompt follow through overseen by seasoned support managers, a variety of easy-to-use mechanisms for initiating service jobs, and excellent process transparency made possible by ticket updates and accessible through a web-based portal.
Windows Server 2016 Stretch Clusters Remote Support
Remote Consulting Windows Server 2016 PowerShell
Progent's certified IT consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Microsoft Operations Manager Information Technology Consulting
Monitoring and Reporting Integration Support
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Remote Support Exchange Server 2003 Upgrade
Microsoft Exchange Troubleshooting
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Top Ranked Private Cloud Solutions Consultant Services
Professional Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive IT outsourcing alternative that improves network dependability and protection, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical application servers supported within a secure and reliable data center on a fast, non-stop virtual server set up and supported by Progent's computer service experts.
Microsoft Small Business Server 2011 Computer Consulting
After Hours Microsoft Certified Small Business Server 2008 On-site Support
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with hands-on background and extensive knowledge in designing and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and servicing network environments based on the SBS line of servers and applications.
MCSE Expert Certified Dynamics GP/Great Plains Technical Consultant
Remote Dynamics GP Software IT Consulting
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that integrates information and operations across your business, interfaces easily with other applications, and connects employees, clients and suppliers regardless of time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you set up and manage a robust, protected server and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
SCVMM 2012 Virtual Switch Network Engineer
Best Remote Technical Support SCVMM 2012 Live Migration
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to upgrade from an earlier edition of SCVMM or from a third-party management platform, and Progent can assist you to optimize and repair your existing SCVMM ecosystem so you get the highest possible return on investment.
Consultants Private Cloud Hosting for Virtual Data Centers
Consulting Services ProSight Hosting for Virtual Servers
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and IT administration while achieving world-class reliability and an unmatched degree of vendor independence.
An index of content::
Setup and Support Fault Tolerant Internet Connections
Fault Tolerant Internet Connection Setup and Support
Progent's Cisco-authorized IT engineers can help you build an economical, fault tolerant Internet configuration architecture that can achieve 24x7 Internet connectivity via a broad array of fault tolerant Internet network products and services including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the most current technology for high availability Internet connectivity to implement a cost-effective, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet access.
Firewall Network Engineer
Cisco ASA 5500 Firewall Upgrade IT Consultants
Progent's CCIE-certified network infrastructure consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
24/7 Small Office Technical Support Firm
Small and Midsize Office Server Integrators
Progent's Microsoft and Cisco premier network engineers offer advanced help with a wide array of technologies and can deliver that expertise by phone anywhere in the U.S. or in person in major cities throughout the United States and anywhere in California. Progent provides online support for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network engineers for complex network issues, as well as the the assistance of CISA-accredited security consultants to assist with complex security design and problem solving. Progent has provided remote troubleshooting to businesses in all 50 states in the United States.
Exchange Server 2000 Professional
Microsoft Exchange Server 2000 Integration Services
Progent is among the most experienced IT support firms for integrating email and messaging systems based on Exchange 2000. Progent is skilled in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 for typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 management.
Cisco and Microsoft Certified Experts Amazon Marketplace Web Service programming Integration Firm
24/7 Amazon Marketplace Web Service Developer
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
NetApp Disaster Recovery Engineer
24/7/365 NetApp MetroCluster and FlexPod Consultants
Progent offers enterprise customers the services of a certified NetApp consultant for online or onsite support for NetApp's complete family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.
Help and Support Microsoft Exchange
Exchange 2007 Server Specialists
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Exchange Server 2007 that are in keeping with your business goals.
Windows Cluster Onsite Technical Support
Engineer Windows Cluster
Progent offers Microsoft Windows Cluster Server support to help your company implement fault-tolerant clustered servers designed to deliver 100% uptime. Clustered Windows servers for non-stop systems include Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By helping you design fault-tolerant server clustering solutions powered by Microsoft Windows Server 2003 Cluster, Progent's Certified Windows consultants make sure that your zero-downtime server clusters are set up to maximize the strategic advantage of your IT system.
CCIE Expert Certified IT Training IT Consultants
24/7 Expert Training Online Technical Support
Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to deal with problems that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent has little competition. Small businesses who work with familiar freelance consultants or who maintain internal IT personnel benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Engineer IT Management Outsourcing
ProSight Network Management Outsourcing Consultant
Progent's ProSight portfolio of managed services are geared to offer organizations who maintain minimal in-house network administration and support teams with affordable access to enterprise-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed IT management costs, smart automation of routine management processes, continual adoption of new technology, smooth transition from older technology to modern solutions, improved fit between computer technology with business goals, guidance from veteran network experts, and freeing up management to focus on business issues rather than ever-changing network technology.
wireless IP phone integration Integration Support
After Hours wireless IP phones and Meraki APs Online Help
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for professionals who are mobile within campus, hospitality, retail or other environments where management requires portable phones that provide more control, data security and durability than is achievable with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams set up and fine tune numerous components of your wireless environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's certified experts offer remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Engineers ProSight Email Denial of Service Protection
Email Intent Analysis Consult
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Top FAQ about Contract Microsoft Consultant Subcontractor Jobs
Telecommuting Jobs Q and A about Cisco Engineering
To see answers to frequent enquiries about being a consultant at Progent, go to Jobs at Progent Frequently Asked Questions.
Apple iPad and Windows integration Technology Consulting
24x7 Windows and macOS coexistence IT Consultant
Progent's support experts in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows systems into cohesive networks with full sharing and workgroup functionality. Allowing productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's background in Microsoft and Macintosh consulting makes it possible to offer expert support to companies that depend on these technologies to keep their competitive edge. Progent can also help you to integrate Apple's iPhones and iPads with your Windows environment.
SQL Server 2016 Consultant Services
Microsoft SQL Server 2016 Engineer
Progent's Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy creation of advanced business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.
Engineer Android and SQL Server integration
Integration Android and Cisco Jabber
Progent's seasoned group of IT consultants and subject matter specialists have years of background providing remote and on-premises support for organizations of any size who need to incorporate Android phones into their information networks so that mobile clients can communicate and collaborate while on the go. Progent has the range of skills to resolve technical problems that span multiple manufacturers and that represent a mix of older and current technology. Progent provides affordable online consulting to assist you with any stage of designing, configuring, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major IT initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and use Android phones efficiently.
Small Business WAP321 IT Consultant
Small Business WAP351 Online Help
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Network Consultants Microsoft Exchange 2000
Upgrade Consultant Exchange 2000 Upgrade
Progent is one of the most qualified information technology support companies for creating e-mail solutions powered by Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Exchange Server 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Emergency 802.11ax Migration Online Technical Support
Remote Support Services Wi-Fi Management
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of all sizes to deploy, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Fully Redundant Internet Network Technical Support
Technical Consultant Zero Downtime Network
Progent's high availability network consultants offer reliability support, disaster recovery planning, system load balancing, high-availability interoffice access, fault-tolerant Internet connection design, non-stop data center services, and other non-stop networking support to show your company integrate a non-stop environment for mission-critical applications. Progent has the knowledge and experience to design affordable, fault-tolerant networks by deploying the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet connection and efficient network load balancing.
System Center 2016 Configuration Manager Troubleshooting
System Center 2016 Security and Compliance Professional
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager environments and offer organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite technical support to help you to remediate serious issues uncovered by SCOM 2012.
Microsoft 365 Android Integration Onsite Technical Support
Network Consultants Microsoft 365 Hybrid Solutions
Microsoft 365, formerly called Office 365, is Microsoft's expanding family of client productivity applications and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud services are offered in an array of subscription plans targeted at customers ranging from individuals and households to global enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid networks that transparently combine local and cloud-based resources.
Antispam Technology Consulting
Postini Reseller
Email Guard from Postini offers constantly updated spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your company is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Manager technology through Progent's E-Mail Guard anti-spam and virus defense aggregation offering. Progent's expert e-mail protection professionals can show you how to devise an email security plan that incorporates anti-spam and virus protection technologies and policies.
Amazon Marketplace Web Service development Development Group
Amazon Marketplace Web Service programming Developer
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can expand their market, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
System Testing Specialists
Consultancy System Pilot Testing Lab
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent customers who lack sufficient internal resources to configure effective pilot systems, the lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.
Google Cloud AI Building Blocks Consultancy
24-7 Google GCP Cloud integration Consultant
Progent offers cost-effective online and onsite support to help companies to migrate any portion of their core network infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Patch management Professional
Router patch management Engineer
Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Colocation Migration Online Help
Colocation Center Online Technical Support
Colocation data centers make it possible for businesses to share world-class data centers for hosting computer hardware that supports critical applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all aspects of your colocation strategy including selecting and migrating to a colo site, designing system topology, defining required equipment, on-site and on-line maintenance, setting up online system administration, and training your IT personnel.
Specialists Virtual Machine Hosting
Top Rated ProSight Virtual Machine Hosting Technology Professional
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small companies with a complete information technology outsourcing solution that improves network dependability and security, reduces management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have all of its software platforms and key business application servers hosted in a safe and fault tolerant data center on a high-performance, non-stop virtual machine set up and maintained by Progent's computer support experts.
Duo Zero Trust Security Troubleshooting
Identity Verification Engineer
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Technology Consulting Unified Attendant Console
On-site Technical Support Cisco Jabber
Cisco Unified Communications Manager, formerly branded CallManager, operates as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants offer effective and affordable remote and onsite support to help businesses of all sizes to build and administer Unified CM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE support, creating UCS server clustering systems for high availability, performance tuning, and integration with Exchange and Skype for Business.
Select Topic: