Progent's CCIE-certified network infrastructure experts have extensive background helping ISPs to architect, deploy, manage, tune, and debug fault-tolerant, extensible connectivity environments appropriate for public networks.
Progent can assist companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Exchange 2013 incorporates major improvements to the functionality of Exchange Server 2010 and delivers important innovations plus a revamped structure. These improvements affect vital areas including ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote support and management services for Microsoft Exchange Server 2013.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response.
For businesses that have a mix of Apple Mac and Windows desktops, there are two basic alternatives for using Windows-dependent applications on a Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Windows-powered computer to use Windows software and share system resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so you can use Windows software locally. Progent's Mac technology support experts can assist your organization to manage these products for running Windows programs on your Macs and can also help you to assess and configure other solutions for Microsoft Windows platform emulation.
Progent applies no initialization fee and requires no retainer for support services delivered during normal business hours. Progent's small granularity does away with large invoices for quick repairs so you will not be forced to allow minor problems to stay unaddressed.
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Progent's consultants have supported Dynamics GP and Great Plains software for more than two decades and Progent has provided system integration, software development, education, and debugging since the platform's original release. Progent offers in-depth expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can help you to plan, test, and implement a cost-effective upgrade from a an outdated release of GP to the newest version of Dynamics GP.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in an environment that gives the maximum degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management services are based upon proven virtualization technologies that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT management while achieving world-class reliability and an unmatched degree of vendor flexibility.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Colocation sites make it possible for businesses to share world-class data centers for housing network equipment that runs critical applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy such as choosing and migrating to a colo site, creating system topology, specifying required equipment, on-premises and remote troubleshooting, setting up remote system management, and education your support staff.
Progent's support services for software/firmware update management offer organizations of any size a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoint devices printers, infrastructure appliances like routers and wireless access points, and Internet-of-Things devices such as sensors and robotics.
Progent can assist your business in any and all phases of your migration to Exchange 2016 such as planning HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's Meraki wireless AP experts offer online and onsite support services to help organizations of any size to plan, install, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based wireless networks for environments that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that delivers the same access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent's Microsoft certified consultants offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver critical software quickly and reliably to appropriate workers, reduce product costs and adhere to licensing agreements by determining usage profiles, improve Windows security by increasing your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the administrative capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including program and hardware inventory.
Progent offers a selection of network service bundles for small organizations. These information technology outsourcing and server monitoring services are based on the proactive problem handling abilities of Operations Manager 2007, a next-generation server and system management product that monitors the availability, performance, and security of your network and isolates potential problems before they can bring down your system. With Progent's economically priced IT support programs, small businesses can select a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support team, create a corporate-wide security plan, automate IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants can help your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their market, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
For large businesses, Progent can leverage in-house network support groups by offering extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can act as a seamless nearby extension of enterprise IT management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbox compliance, project planning, and world-class support for multiple location office environments based on Enterprise Windows. Progent can provide field consultants and specialists to assist with a campus relocation or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.
Microsoft SQL Server 2016 introduces major improvements in speed, scale, security, availability, mobile computing integration, plus integrated business intelligence. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist organizations of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Progent's Microsoft-expert engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit desktop computing, design an affordable migration strategy that reduces business interruptions, and offer economical, professional remote support to assist your company to install 64-bit desktop software and applications on your current hardware.
Progent has 20 years of background helping small and medium-size businesses to design, implement, optimize, administer, and troubleshoot IT networks that incorporate at-home workers.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information security needs without restricting your network.
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other email components to lower capital expense and management hassle. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to help your small businesses to assess the benefits of Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your IT team and users, and provide ongoing consulting and technical support.
If you are a network engineer with technical support expertise, joining Progent and working for Progent's customers will expand your skills via collaboration with our staff of motivated, world-class consultants. Progent's concentration on offering network consulting and technical support to small companies will offer you the chance to work closely with decision makers and add significantly to the growth of dynamic organizations. Also, Our virtual office environment offers state-of-the-art tools for off-site support and wireless connectivity to allow you to deliver fast solutions when you take on mission-critical issues.
Progent is one of the most qualified network support companies for creating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and faster ROI, more leveraged use of servers, streamlined operations, enhanced network availability, and easier management. Typical uses for virtual machines are resource consolidation, low-cost hosts for mission-critical legacy software based on obsolete operating systems, and affordable quarantine of program development or evaluation systems from on-line systems.
Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, expandability, and versatility that improve output of on-site, remote, and mobile users. Progent's network experts can deliver affordable online engineering, troubleshooting, and training services to help you to plan, execute, and manage Windows Server 2008 R2 to add substantial strategic value to your network.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Microsoft-certified Windows 11 experts can provide an array of services for Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, at-home workforce connectivity, data and identity security, automated provisioning, and Call Center support.
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore functions for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for critical platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, administer, and repair an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to resolve challenging issues or deliver end-to-end project management services to help you finish your SCDPM 2016 deployment on schedule and on budget.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that allow you to track your business more effectively, turning raw information into useful insights into your business.
Progent's Microsoft and Cisco authorized experts provide several service programs to help mid-size and large businesses develop a cost-effective and successful internal Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the numerous top level Help Desk application programs on the market and determine what products might be too costly, lack critical functions, or align badly with your company's business goals. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk staff for occasional projects or to substitute for absent or indisposed personnel.
Progent's Cisco-authorized IT experts can help you design an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet connectivity via a wide range of high availability Internet access technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE engineers to show you how to utilize the latest techniques for fault tolerant Internet connectivity to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet connections.
Progent's Linux consulting services provide small businesses and developers support for managing and supporting Linux systems that run with Microsoft-powered networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise provides you with an easy one-stop source to help you create and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Colocation data centers make it possible for businesses to share enterprise-class facilities for housing computer equipment that supports critical applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation program including choosing and migrating to a colo facility, creating network architecture, specifying required equipment, on-site and on-line troubleshooting, establishing offsite network management, and education your support staff.
Even if your business has a small network services group and a limited technology budget, your information system can still feature the same high reliability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network consultants, the latest network management software for proactive monitoring and alerts, and economical service packages such as a help desk service to keep your mission-critical business applications and servers up and running.
With virtual servers, businesses are able to operate multiple virtual servers on one actual server. Virtual server technology allows IT organizations to gain all the advantages of server segmentation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are also the critical technology for building private clouds, which provide major benefits including reducing the costs of capital equipment, datacenter facilities, and management while improving information security, system availability, and disaster recovery. Other key server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can help you with all aspects of server virtualization and administration to allow your business to contain costs and save time.
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to verify your security defense systems and policies are properly set up and effective.
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to upgrade from an earlier release of SCVMM or from a third-party management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum business value.