Offsite Workforce Support Experts
Planning, Integration, Administration and Helpdesk Services
Additional Topics of Interest
Microsoft Office SharePoint Server 2003 Consultant Services
Microsoft Office SharePoint Server 2003 Professionals
Progent's Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for intelligently connecting people, groups and information. SharePoint provides a central location for your workers or customers to connect to, organize, distribute and interact with useful data, files, and software and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've developed in a way that makes data convenient to find, download and apply. Progent's SharePoint consultants can assist your organization to manage your current SharePoint environment or migrate to the current version of SharePoint.
Award Winning Palo Alto Networks Security Firms
Firewall and VPN Security Contractor
Progent provides organizations of any size professional consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security companies such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can show you how to create a detailed security plan and select appropriate products from a variety of vendors to support your security objectives while sticking within your budget limits.
Juniper Networks NetScreen Cybersecurity Team
Juniper Networks NetScreen Audit
Progent's Juniper-authorized NetScreen consultants can assist you to install and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-vendor environments.
Microsoft Windows 2008 Cluster Server Integration
24/7/365 Microsoft Windows Server 2008 Cluster Support and Help
The server cluster technology incorporated into the high-end editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the deployment, configuration, and management of server clusters that provide greater levels of system dependability, security, efficiency, and versatility. New or improved capabilities include automated cluster Validation, easier setup and deployment, improved cluster administration, new cluster architecture for increased availability, hardened security and quorum structure, minimization of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the business benefits of failover clusters, plan and execute a deployment, train your network support staff to administer your failover clusters, provide continuing consulting and support services, and produce and test a workplace recovery procedure.
SCDPM 2012 and SQL Server Network Engineer
SCDPM 2012 and SQL Server Online Support
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of all sizes to design, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older releases of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging problems, or full project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Dynamics GP Web Services Consultants
Great Plains Accounting Professionals
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that let you track your business more thoroughly, transforming uncooked information into valuable insights into your company and customers.
CCNP Expert Certified Cisco Virtual Private Network Online Troubleshooting
Immediate Cisco VPN Remote Troubleshooting
Cisco's security and remote connectivity technology for small to medium sized companies offer a full range of manageable protection hardware and software to help you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, and VPN access concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align best with your corporate goals.
Data Protection Manager 2016 Backup and Recovery Integration Support
Top Data Protection Manager 2016 and Windows Server 2016 Consultant
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-sensitive protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and troubleshoot a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from an older release of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional guidance to resolve challenging issues or provide end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.
MSP360 Desktop Backup Onsite Technical Support
MSP360 Managed Cloud Backup Online Help
Progent's data protection experts can help you to design, install and manage a backup plan built around MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent can provide monitoring and management to prevent data loss resulting from user miscues, software flaws, ill-intentioned insiders, and external assaults like ransomware.
Microsoft Partner Engineer
24x7x365 Small Business IT Outsourcing Certified Microsoft Partner
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business more complete solutions for your IT network.
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Consultant Services Fortinet 70 Series Firewalls
24-7 Online Support Services Fortinet 120 Series Firewalls
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet security appliances to protect all your IT assets at the network perimeter, within the data center core, at branch locations, and in the cloud.
8800-EX Wireless IP Phone Specialist
Cisco VoIP Phones and Unified Communications Consultant
Progent's Cisco certified networking experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Support and Integration Windows Server 2022 Kubernetes Containers
Computer Consultants Windows 2022
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
UC540 Outsourcing
Support and Help Cisco VoIP Phones and CUCM
Progent's Cisco IP phone and video IP phone experts can help your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications like Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Catalyst 9162 Access Point Information Technology Consulting
Catalyst 9166 Access Point Remote Support Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Chief Information Officer Support and Help
Chief Information Officer Computer Consultant
Progent offers the part-time services of a veteran CIO to offer a broad perspective to assist your company select and support network technology to match your present situation and that can be a firm foundation for your growth. Progent's temporary Chief Information Officer services offer economic advantages to companies who want to optimize the benefits from their network investment but who are unable or hesitant to add another high-level manager to their head count. Because Progent is vendor-agnostic, with a sizable team of engineers certified to support all major OS platforms and networking technologies plus a wide selection and application software, Progent is in a unique position to provide unbiased advice along with advanced technical support for developing IT systems that match the special requirements of your organization.
Network Performance Analysis Help and Support
ProSight Remote Network Troubleshooting Remote Support
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding devices that need important updates, or isolating performance issues.
24x7 Microsoft System Center Operations Manager Network Engineer
Operations Manager Consultant Services
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are vital to preserving the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that companies of all sizes can afford a degree of protection that was once limited to large enterprises. Progent can provide several RMM options delivered as low-cost service packages created to help your company to detect and fix a most IT network problems before they can disrupt your business.
Microsoft Windows 2003 Cluster Server IT Consultants
Microsoft Microsoft Windows Cluster Setup and Support
Progent offers Windows 2003 Cluster Server support to help your business implement fault-tolerant clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for non-stop systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster Server. By assisting you t plan zero-downtime server clustering solutions around Microsoft Windows Server 2003 Cluster, Progent's Certified Windows professionals make sure that your zero-downtime server clusters are configured to maximize the competitive value of your information system.
Consultants Microsoft 365 Word co-editing
Office Word 2019 Consult
Progent's Office Word and Microsoft 365 Word experts offer a wide range of economical online support services to help you to manage and troubleshoot your legacy Microsoft Word solution or assist you to upgrade to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, identifying and fixing compatibility problems between various versions of Word, interfacing Word with other Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and online training customized for your special requirements.
Support and Setup Microsoft Dynamics NAV
Microsoft Expert Dynamics NAV ERP Designer
Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides SMBs a single soultions for financial management, inventory control, operations, project management, purchasing, sales, supply chain, and business analytics. Progent's Dynamics Business Central experts can assist company to manage your older Dynamics NAV environment or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment.
Microsoft SQL Server 2016 Network Consulting
Network Engineer SQL Server Reporting Services
Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of enterprise-class business programs that offer your business a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
ProSight Reporting Network Infrastructure Management IT Consultant
ProSight Reporting Remote Infrastructure Management Support
ProSight Reporting is a growing suite of in-depth reporting utilities designed to integrate with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Computer Consultants MSP360 Managed Backup
MSP360 Ultimate Backup Remote Support
Progent's data protection experts can assist you to design, deploy and administer a backupup/restore plan built around MSP360 Backup technology to protect your resources hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss resulting from human miscues, software errors, malicious insiders, and external assaults like ransomware.
Amazon Marketplace Web Service development Contract Programming
Amazon Marketplace Web Service development training Outsourced Programming
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Mobile Connectivity Consulting
802.11 Remote Support Services
Progent's Wireless Consulting Services offer a convenient, economical option for companies of any size to configure, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Configuration Microsoft 365 Integration
Top Technical Support Microsoft 365 OneDrive Integration
Microsoft 365, previously called Office 365, is Microsoft's extensive suite of productivity applications and cloud-hosted services available on a subscription basis. Microsoft 365 programs and cloud-based services are available in a variety of subscription plans targeted at customers from individuals and home offices to global enterprises. Progent offers fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help your business to evaluate the many subscription options offered with Microsoft 365 and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
Microsoft 365 and Apple iOS Online Support Services
Online Support Services Microsoft 365 authentication
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.
ProSight IT asset documentation management Consultants
ProSight IT asset documentation management Specialists
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
Fortinet Firewall Web Filtering Support
Fortinet 80 Series Firewalls Integration Services
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet security appliances to protect your IT assets at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
Windows 7 Security Online Technical Support
Support and Setup Windows 7 Help Desk
Progent's Microsoft certified consultants can assist your company to pilot
CISSP-ISSEP Cybersecurity Consultancy
CISSP Certified Security Auditor Consultant Services
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can help create efficient cybersecurity solutions that guard a small office from modern malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing network resources spread across multiple physical sites and various clouds.
MS CRM Support and Integration
Technology Consulting Services Microsoft Dynamics CRM
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service components allow employees to share data to help promote selling success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your marketing or customer support databases.
SentinelOne Phishing Protection Specialist
SentinelOne Endpoint Protection Engineers
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
SCCM 2016 Reporting Help and Support
SCCM 2016 Asset Management Network Consulting
Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings control, inventories network resources, guards against company data leakage, performs health reporting, allows secure self service, and offers a single control mechanism for administering multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help you with any aspect of designing, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Fault Tolerant Internet Data Center Remote Support Services
Cisco and Microsoft Certified Experts Fault Tolerant Colocation Consulting
Progent's Data Center engineers can help you find high availability data centers that match the specific requirements of your company. Fault tolerant colocation sites are particularly appealing to small businesses because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a basic degree of fault tolerance is financially prohibitive for the majority of small companies. Progent can help you get all the benefits of non-stop data centers and 24x7 colo sites by offering a complete array of engineering and support services.
wireless IP phone integration IT Consulting
wireless IP phones and CUCM Online Consulting
Cisco's wireless IP phones are hardened wireless devices intended for workers who are mobile within office, hospitality, health-care or other environments where IT management wants user endpoints that provide more control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams set up and optimize numerous key pieces of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's certified experts can provide remote and on-premises support to help you build and maintain a Cisco wireless IP phone solution by providing integration services that can range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Biggest ProSight Network Infrastructure Monitoring On-site Technical Support
ProSight Network Infrastructure Management Technical Support Services
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that require critical updates, or identifying the cause of performance bottlenecks.
Desktop Solution Provider
Microsoft Mac and Linux Desktop Network Documentation
Progent can provide a wide array of economical online and onsite support services to assist you to deploy, administer, and debug desktops and mobile devices powered by Windows, macOS/OS X, iOS, Android, or Linux.
Automatic Topology Diagrams Information Technology Consulting
Network Device Configuration Management Support Services
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that need important updates, or resolving performance problems.
Wireless Network Computer Consulting
Office Wireless Computer Consulting
Progent's wireless consultants can help small companies plan, choose, evaluate, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that equals or exceeds wireline connections. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and install the wireless connectivity solutions that fit best with your business needs.
Immediate IT Staffing Remote Support
Specialists On Demand IT Staffing Services
Progent's short-term staff augmentation services allow organizations to meet the need for network support personnel without incurring the costs and delays associated with identifying and hiring reliable technical workers and without increasing your full-time head count.
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