Additional Topics of Interest

Computer Network Consulting Indiana
New Mexico IT Solution Providers

Progent's Technical Response Center (TRC) provides low-cost nationwide after-hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide extended hours telephone help and remote secure computer access to isolate and resolve network problems quickly and affordably.

24x7 Windows 10 OneDrive Computer Engineer
Remote Microsoft Certified Windows 10 Cortana Computer Engineer

Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade services for Windows 10 available from Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and post-migration technical help.

Remote Troubleshooting iPhone VPN
iPhone and SQL Server integration Support and Integration

Progent offers cost-effective remote assistance to help you to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide online and onsite training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your IT network.

Small Business IT Support Microsoft Exchange Server 2003
Microsoft Exchange Upgrade Expert

Progent's Microsoft-certified professionals average over a decade of background providing unified communications support for customers ranging from small businesses to large corporations. Progent provides affordable support for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email environments, and facilitate remote and wireless email access. Progent's Microsoft Exchange support services can assist you in planning and executing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also provides integration help for Windows 10 and Windows 11 desktops running Office Outlook and can help you configure Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.

Unified CM SRST backup Professionals
VoIP Infrastructure Solution for SIP IT Consultant

Cisco Cisco Unified Communications Manager (Unified CM), previously branded CallManager, is the foundation of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express provide a borderless IP-PBX by integrating closely with unified messaging apps such as Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises support to assist businesses of all sizes to build and maintain CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent can assist with any facet of CUCM setup and debugging in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, designing UCS server failover solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.

Network Consultants Part-time CIO
Accounting System Programmer

Progent's team of application experts offer advanced consulting, custom development, integration assistance, and online training for popular applications covering key areas including ERP, financials, management analytics, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting support remotely, Progent can help clients anywhere in the U.S. to save the lost productivity and expense associated with travel and on-premises visits without compromising the effectiveness of technical support.

Largest Windows Hyper-V 2016 Failover Clusters Specialist
Hyper-V 2016 Security and Compliance Integration

Hyper-V 2016 incorporates key technologies first developed for and proven on Azure, one of the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a smooth migration plan, train your IT administration and support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you maximum business benefit.

Computer Engineer Shared Help Desk
Supplemental Service Desk Help and Support

Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

System Pilot Testing Lab Consultants
Load Aggregation Testing Consulting Services

Progent's Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients who lack sufficient internal resources to assemble proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network projects on schedule.

Google GCP Cloud Storage integration Specialists
Microsoft and Cisco Google Cloud hybrid cloud integration Consultant Services

Progent offers cost-effective remote and on-premises support to help organizations to migrate any portion of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.