Progent offers support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects vital business data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist your business to plan, configure, manage and troubleshoot a BDR solution based on Barracuda Backup.
Progent provides nationwide remote phone support and troubleshooting services for companies that run Solaris environments or whose information systems feature a mix of Solaris and Microsoft Windows technology. Online IT help provides maximum leverage for your information technology dollar by preserving client productivity and limiting the time billed for computer analysis and repair. Advanced online support tools and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of telephone support and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist you with the most challenging system issues.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can build or modernize .NET applications rapidly and at low cost.
Progent offers Windows 2003 Cluster Server expertise to help your business utilize high availability clustered servers designed to provide 100% operation. Windows cluster servers for high-availability networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By assisting you t design fault-tolerant server clustering solutions powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows consultants make sure that your high availability server clusters are set up to maximize the business advantage of your computer system.
Progent offers economical remote access to IT engineers with expertise in a wide range of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent offers consulting support for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can help your company to install, enhance, or maintain backup solutions for a variety of architectures including on-premises, remote, cloud, or a mix.
Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your business, create test programs and rollout plans, install Windows Server 2008 with your network environment and applications, train your support staff how to use new management tools, and deliver ongoing consulting and tech support via budget-friendly alternatives including Help Desk Call Center service and online technical support.
Progent offers the expertise of Microsoft-certified engineers and seasoned software developers, DBAs, project managers, network infrastructure architects, business continuity specialists, and certified security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for critical workloads such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, deploy, manage, and repair an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver occasional expertise to resolve challenging issues or provide comprehensive project management or co-management services to help you finish your SCDPM 2016 initiative on time and within your budget.
Progent's data protection experts can assist your company to design, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical computers, supports all leading public clouds, and permits you to create a backup solution with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by human miscues, computer glitches, ill-intentioned users, and external assaults like ransomware.
Small to mid-sized companies can now get all the advantages of Operations Manager and also have fast access to Progent's Microsoft Premier network support professionals. With Progent's affordably priced network support programs, small businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small business networks world-class availability, security, and performance.
Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for key applications by offering unified, mixed-platform tracking of physical and virtual resources installed across on-premises datacenters and cloud environments. Progent's consulting team can provide world-class remote and onsite support to assist businesses of any size to design, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to move to SCOM 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.
Progent can help you to understand the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud products and services.
Progent's Apple Mac consultants can support the creative aspect of Mac environments by offering help services and education in graphics, audio, and motion video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Citrix has developed a comprehensive family of products that deliver enterprise-grade manageability, scalability, and performance for server virtualization and for centralized distribution of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the strategic benefits of Citrix technology and help you plan, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Progent's Technical Response Center (TRC) provides affordable national extended hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer extended hours telephone help and online direct computer connection to isolate and resolve technical problems quickly and affordably.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite consulting, application development, and technical support services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless information management system.
For businesses with a mix of Apple Mac and Windows computers, there are two popular alternatives for running Microsoft Windows-dependent software on macOS or OS X: remote access to a physical Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based computer to use Microsoft Windows software and share system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac system so you can run Microsoft Windows programs locally. Progent's Mac technology consultants can assist you to manage these products for running Microsoft Windows software on your Apple Macs and can in addition assist your organization to assess and install other products for Microsoft Windows platform emulation.
Microsoft 365, previously branded Office 365, is Microsoft's growing family of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are offered in an array of subscription plans intended for markets from individuals and households to enterprises. Progent can provide fast and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to understand the wealth of subscription options offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that transparently combine local and cloud-based resources.
Progent can provide the expertise of Microsoft-certified consultants as well as experienced database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery specialists, and data security professionals to help your business to evaluate the likely advantages of SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent provides national urgent help and consulting services for companies who run UNIX, Linux, or Sun Solaris environments or whose IT systems include a mix of UNIX and Microsoft Windows technology. Online technical support offers maximum leverage for your IT dollar by protecting client efficiency and shortening the time billed for network analysis and repair. Sophisticated remote access technology and skilled technicians and consultants combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your location. In most of cases your IT issues can be remediated over the phone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security specialists to help you with the toughest network problems.
Progent has 20 years of experience helping small and medium-size companies to design, deploy, optimize, manage, and troubleshoot computer networks that incorporate teleworkers.
Microsoft supports seamless hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This permits you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and within budget.
Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers technical support for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you determine whether to adopt more current firewall products available from Cisco. Progent's Cisco technology experts can help your company design and carry out a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
Progent can assist small businesses to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.
MS Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package offering advanced protection, seamless integration with popular Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger IP protection with this easy-to-administer, fault-tolerant IM platform. Effective deployments of Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified consultants can provide the skill necessary to deliver all the benefits of Office Communications Server across your entire organization.
If your company is developing Linux-based software on a network that has Microsoft Windows-based processors, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of high-value expertise without the constant distraction of managing your business network. By using smart server monitoring and by delivering remote and in-person support as your business needs it, Progent represents an economical way for maintaining an IT network that provides excellent reliability, security, and performance. Progent's Linux developer assistance services feature full-service it outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, proactive network monitoring, and Help Desk Call Center support.
If your business computer system combines Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced performance, and tight security. Progent's Sun Solaris and Microsoft Windows integration support offerings feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network support and repair, in-person technical support, and Contact Center outsourcing.
Progent can assist you to plan and carry out a smooth migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to centralize identity management across onsite and cloud resources.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other personal devices.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to upgrade from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment so you realize the highest possible return on investment.
Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these devices. Progent continues to offer consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess whether to adopt next generation firewall technology available from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.
Progent's Cisco-Certified network consultants can show you how to use Cisco's network management tools alongside a selection of powerful third-party products to create a comprehensive network management solution to keep your environment operating reliably, fully utilize expensive resources, protect your data, revive quickly from hardware failure or malicious attacks, and allow you to add or reassign valuable resources intelligently and economically as your company evolves.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800