Progent's data protection experts can help your company to create, deploy and debug a backup/restore plan built around MSP360 technology. MSP360 offers file or image backup/recovery for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from user mistakes, computer glitches, malicious insiders, and malware attacks such as ransomware. For more information, see ProSight DPS 360 Backup services.
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a broad range of affordable online consulting services to help your organization to manage and troubleshoot your current Microsoft Word solution or assist you to move to a current version of Office Word. Services offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, integrating Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone integration, and online training sessions customized for your special requirements.
Progent offers live remote training for an array of client applications and environments including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the benefits of conventional in-person seminars, including instant communication between students and trainers, but eliminates the costs of transportation and the challenge of trying to synchronize the schedules of many trainees. Available to single students or groups of all sizes, Progent's live online training allows the teacher to conduct the class from an online office while the students can be dispersed throughout a campus or across the the U.S. Live online training deploys powerful teaching mechanisms like broadcast white boards, real-time questions, and shared applications. Sessions can be brief and personalized to specialized topics or extended in time and broader in coverage.
Stealth penetration testing is a key component of any overall IT system security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house network support resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion detection warnings and event history monitoring are properly set up and consistently observed. Progent can provide ongoing autonomous penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks typical of modern strains of ransomware.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other personal devices.
Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and boost worker output by making sure that critical applications are always current, managing product licenses, and reporting resource usage patterns so you can make smart purchasing choices. When you are set to update your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out a smooth migration to SCCM 2012.
Progent's Windows 11 experts offer an array of services for Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment, and Help Desk support services.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and administration, infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and post-migration technical help.
Progent offers affordable remote consulting to assist you to design, deploy, and fix any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a resilient, secure and efficient infrastructure that aligns with your computing model. Progent also offers remote and onsite training to help manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the strategic value of your IT system.
Progent's Solaris family consulting experts provide small businesses and developers assistance with managing and supporting Solaris systems that run with Microsoft-based networks. Progent offers your organization access to Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important new features plus a revamped structure. These improvements favorably impact vital areas like manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange 2013.
DoubleTake/Carbonite Software offers a selection of tools designed to deliver small and midsize businesses a variety of affordable solutions for backing up and restoring vital applications including Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small business information networks to achieve a high state of fault tolerance and disaster recovery readiness at an affordable cost.
For assistance creating, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent's expert team of programmers, relational database designers, and software project managers can help make sure you get the project completed on schedule and within your budget. Progent's seasoned application programmers offer affordable and expert remote help for jobs as small as creating Vidual Basic macros for Office Excel or as large as developing mission-critical database applications based on SQL Server or Oracle.
Windows Hyper-V 2016 incorporates core features initially developed for and proven on Azure, among the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and execute a non-disruptive migration strategy, train your IT administration and support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business value.
Progent can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your business to upgrade from an older version of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and repair your existing SCVMM 2012 ecosystem to make sure you get the highest possible business value.
Progent practices information transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent faces few competitors. Medium-size companies who utilize familiar independent service providers or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more reliable, secure, and efficient.
For smaller businesses, network security and compliance can be too complex to stay ahead of but too dangerous to overlook. The largest biggest institutions have been breached, and the top cloud services have on occasion been taken down. It seems like there's nowhere to hide. Progent has made it affordable for small and midsize companies to carry out vital security projects effectively by offering the benefit of billed time to the closest minute with no minimum billing for remote help. You can have the help of a world-class information consultant to deliver precisely the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and creating a comprehensive security strategy.
Progent's certified SonicWall firewall experts can help you configure, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your corporate operations.
Progent's Microsoft-certified SharePoint consultants offer economical online and onsite expertise, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can help you to plan, deploy, and manage a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your business requires.
Progent's support specialists in Mac and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive environments with full sharing and workgroup support. Allowing productive co-existence among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Macintosh service makes it possible to offer world class assistance to companies that depend on these platforms to maintain their competitive edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's Microsoft-certified consultants can help you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost worker output by making sure that critical applications stay up to date, tracking product licenses, and monitoring resource usage profiles to help you make smart purchasing decisions. When you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and implement a smooth move to SCCM 2012.
Progent provides technical services for mid-size companies with 100 to 250 network users. The mid-size business or office has traditionally been an underserved segment of the market for IT support services. The cost structures and service delivery models of large outside service organizations make them too expensive for the ordinary small company or small medium business (SMB), which commonly has a minimal IT budget with which to support an information network whose advanced technology and capability are often comparable to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive network monitoring, dramatically reduces the IT support costs of a small-medium business while offering the mid-size organization with enterprise-level service from certified, world-class consultants with background in a broad array of small business technologies. If your medium size company or small business is searching for the quality of IT help appropriate by a mid-size organization without budgeting big-company prices, contact Progent.
Even if your company has a small network support group and a modest technology budget, your information network can still have the same high reliability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier IT consultants, the latest system management software for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical business applications and servers operating.
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications such as SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate major investments in the purchase, maintenance, and management of network hardware and data center facilities while benefiting world-class levels of system availability and security.
Progent can help you with any phase of Microsoft Azure integration such as needs analysis, prerequisites assessment, solution architecture, pilot testing, deployment, centralized administration, performance optimization, license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist you to set up and debug firewall appliances and VPN tunnels so that your users can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure-based services.
Progent's Microsoft-certified failover clustering consultants can help you to evaluate the benefits of adopting Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery strategy, help you to design and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and help you to streamline the management of failover clusters.
Progent's pricing model is to charge for online support and on-site visits by the minute. As a result, you pay exclusively for delivered services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no service activation fee and asks no monthly commitment for support services provided during normal working hours. Many service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for fast repairs so you won't be forced to permit simple problems to fester.
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence consultants can provide online and onsite support services to help you to maintain and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent's Microsoft-certified consultants can help you to assess the value of Lync Server for your business and can assist you to plan and execute an installation of Lync Server 2010 that centralizes the management of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and smartphone users. Progent's consultant's can also assist your company to perform an efficient migration to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the collaborative functions of MS Office applications, and offer webinar training and ongoing support for Microsoft Lync Server and other Microsoft platforms.
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget.
Progent's network consultants can help your company to automate desktop update and patch deployment by delivering support for management tools such as Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent's Meraki Wi-Fi AP consultants offer online and onsite support services to help organizations of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their location or device.
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server.
DoubleTake/Carbonite Software publishes a family of products intended to provide small companies a variety of affordable alternatives for replicating and restoring business-critical workloads such as Microsoft Exchange Server, SQL, Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT systems to create a high level of fault tolerance and business continuity capability at a budget-friendly cost.