Additional Topics of Interest

Microsoft Office System Small Business Outsourcing IT
24-7 Microsoft Office 2000 IT Consultant

Progent's IT outsourcing support offerings for small companies feature designing Windows XP, .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving stubborn IT issues, and producing a company-wide security plan. Progent can help you maximize network availability and performance with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can help with needs definition, resource inventory, bill of materials production, sourcing qualification, purchasing logistics, and complete documentation. Progent's computer outsourcing service also features training for office productivity packages such as Microsoft Office XP.

ADSL2+ Consult
Technology Professional Metro Ethernet

Progent can provide the affordable services of online Internet connectivity experts to help your organization to assess or update your ISP services so your Internet connectivity solution meets your business requirements. Services provided by Progent include evaluation of your existing bandwidth use, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.

Microsoft 365 Management Outsourcing Technical Support
Designers Office Web App

Progent's Microsoft Office and Microsoft 365 consultants can help companies to integrate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that provides fast return on investment and promotes improved business outcomes. Progent can assist you to interface Microsoft Office or Microsoft 365 apps with one another and with additional core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to resolve compatibility issues with different releases of Office desktop and offers live online instruction to individuals and groups.

SQL Server 2019 Integration Support
Microsoft Expert SQL Server 2019 Big Data Cluster Remote Troubleshooting

Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a cohesive information management system.

Customer Relationship Management Specialists
Top Quality MS CRM Configuration

Microsoft Dynamics Customer Relationship Management helps small businesses build positive client relationships. Integrated Sales and Customer Service components allow employees to share data to help promote selling success and offer consistent, efficient customer service. Progent can set up the optimal server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your sales or customer service databases.

Technology Professional 64-bit Computing
64-bit Server Support and Setup

Progent's Microsoft-premier engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit desktop computing, design an efficient migration strategy that minimizes operational disruptions, and deliver economical, professional remote help to aid you to install 64-bit desktop software and applications on your existing computers.

Monitoring and Reporting Onsite Technical Support
Microsoft System Center Operations Manager Support and Integration

Even if your business has a small network support group and a limited technology budget, your information system can still feature the same high availability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the latest network management software for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your vital business applications and servers up and running.

IoT sensors patch management Consult
Wi-Fi access point patch management Consultant

Progent's support services for patch management offer businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your servers, endpoints scanners, infrastructure appliances such as switches and wireless access points, and IoT devices such as alarms and robotics.

Windows Education
One-On-One Training Router

Progent practices information transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their scope, Progent can concentrate on providing high-value services where Progent has little competition. Mid-size companies who work with familiar independent consultants or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and efficient.