Progent's IT outsourcing support offerings for small companies feature designing Windows XP, .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving stubborn IT issues, and producing a company-wide security plan. Progent can help you maximize network availability and performance with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can help with needs definition, resource inventory, bill of materials production, sourcing qualification, purchasing logistics, and complete documentation. Progent's computer outsourcing service also features training for office productivity packages such as Microsoft Office XP.
Progent can provide the affordable services of online Internet connectivity experts to help your organization to assess or update your ISP services so your Internet connectivity solution meets your business requirements. Services provided by Progent include evaluation of your existing bandwidth use, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progent's Microsoft Office and Microsoft 365 consultants can help companies to integrate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that provides fast return on investment and promotes improved business outcomes. Progent can assist you to interface Microsoft Office or Microsoft 365 apps with one another and with additional core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to resolve compatibility issues with different releases of Office desktop and offers live online instruction to individuals and groups.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a cohesive information management system.
Microsoft Dynamics Customer Relationship Management helps small businesses build positive client relationships. Integrated Sales and Customer Service components allow employees to share data to help promote selling success and offer consistent, efficient customer service. Progent can set up the optimal server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your sales or customer service databases.
Progent's Microsoft-premier engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit desktop computing, design an efficient migration strategy that minimizes operational disruptions, and deliver economical, professional remote help to aid you to install 64-bit desktop software and applications on your existing computers.
Even if your business has a small network support group and a limited technology budget, your information system can still feature the same high availability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the latest network management software for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your vital business applications and servers up and running.
Progent's support services for patch management offer businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your servers, endpoints scanners, infrastructure appliances such as switches and wireless access points, and IoT devices such as alarms and robotics.
Progent practices information transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their scope, Progent can concentrate on providing high-value services where Progent has little competition. Mid-size companies who work with familiar independent consultants or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and efficient.
Progent's consultants can help you to plan and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management across on-premises and cloud resources.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer remote or on-premises configuration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and anticipated network traffic.
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Sun Solaris family support services offer small and mid-size businesses and developers support for administering and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent can give your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with an easy one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications solution that allows Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small service organizations who offer scant documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation transmitted by each consultant to every client. The discipline of documenting and archiving support activity allows more efficient service and eliminates a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent can provide cost-effective remote access to an Oracle MySQL RDBMS administrator or application developer and can assist organizations of all sizes to configure and manage MySQL in a reliable network environment that offers high levels of speed, scalability, and protection. Progent also has experience helping companies port databases from an Oracle environment to MySQL.
Progent's Microsoft-certified consultants can help you to maintain System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and increase worker output by making sure that critical applications are always up to date, tracking product licenses, and monitoring resource usage profiles to help you make informed purchasing choices. When your organization is set to update your SCCM 2007 change management solution, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent offers advanced remote support to help companies connect their information networks with leading public clouds such as Azure and Amazon AWS. Progent can help your IT team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid architectures that combine physical IT assets along with public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over two decades of background providing high-level consulting services remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer experts as well as to information workers, reducing the difficulty of creating, deploying, administering, and accessing enterprise information and database applications in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
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Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications ecosystem that permits a BYOD computing style with IM, real-time presence, web meetings with application sharing, as well as IP and PSTN telephony enabled for a wide assortment of desktop and handheld devices. Progent's certified Lync 2013 experts and system integrators can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or hybrid topology appropriate for your current and future plans, implement Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your IT team and end users. Progent has expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Progent's data protection experts can help your company to create, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical machines, supports all popular public clouds, and permits businesses to build a backup ecosystem with a minimum Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss caused by user miscues, system glitches, ill-intentioned insiders, and malware assaults such as ransomware. For details, visit ProSight Data Protection Services 360 Backup solutions.
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management solution or help you to modify your current SCCM 2012 environment to support your evolving business needs. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM by providing expertise with associated Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
Even if your company has a minimal computer support group and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital network applications and hardware up and running.
Progent offers online and onsite expertise to assist your organization with any facet of BI reporting from troubleshooting or modernizing reports to planning and implementing an advanced BI solution. Progent's BI consultants can assist you to maintain your existing reporting system, help you to upgrade reports from a discontinued reporting product to a current solution, and provide custom online training tailored to your individual needs. Progent's business reporting consultants can provide expertise in the leading business intelligence reporting and visualization tools such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.
Progent's Technical Response Center offers nationwide extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone help and online direct computer connection to troubleshoot and repair network problems rapidly and economically. The scope of technical experience available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult problems to appropriate specialists as needed. For urgent issues, the TRC endeavors to answer your request for service within one hour.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent has put together two ultra-affordable service packages designed to allow small businesses to receive an impartial network security assessment from a premier security consultant. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive examination of your network from beyond your firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a system scan from an authorized machine within your firewall to determine vulnerabilities to internal attacks. The two security inventory packages are set up and executed from a secured remote site.
Progent's temporary staff augmentation services enable organizations to meet the need for network professionals without incurring the expense and delays associated with identifying and hiring experienced technical workers and without increasing your permanent head count.
Progent's certified consultants provide small and mid-size companies enterprise-class consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for update and configuration management. Configuration Manager 2007 is the new name for the change management platform formerly called SMS Server. Configuration Manager 2007 offers a variety of enhancements to Systems Management Server 2003 such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 effectively for automated operating system and application installation, security patch administration, application tracking, and software license reconciliation. Progent's engineers can also assist your company to migrate smoothly from Systems Management Server 2003 to System Center Configuration Manager 2007.
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Microsoft ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a wide variety of attacks. Progent's certified ISA Server engineers can show you how to design, rationalize, pilot, implement, customize and support the any version of ISA Server 2006 on your network.
Progent's Cisco CCIE Wi-Fi network consultants offer remote or onsite integration and debugging support to assist you to design, implement, upgrade, tune, manage and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi APs to work with your unique workplace design, construction, and anticipated network traffic.
Progent's support experts in Mac and Microsoft Windows technology can help you integrate Mac and Windows systems into cohesive networks with resource sharing and workgroup support. Enabling efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Windows and Macintosh consulting makes it possible to provide expert assistance to businesses that rely on these platforms to maintain their competitive advantage. Progent can also assist you to interface Apple's iPhones and iPads with your Windows network.
Progent's seasoned ransomware recovery experts can assist you to reconstruct a network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.
Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor family or show you how to migrate to newer firewall solutions. Progent can also enable you to design and implement a complete security strategy that can include firewall/VPN appliances and utilities, managed security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your single resource for continuing network support, administration, education, and security consulting.
Progent's Standard Help Desk Services offer a comprehensive solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Support services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.
Progent's Microsoft-certified consultants can provide in-depth support in deploying, operating and troubleshooting any edition of Microsoft Project, Project Server, and Project Online and can deliver a wide variety of affordable remote consulting services following proven best practices to help organizations of all sizes to get all the benefits of this powerful platform. Services offered by Progent include solution planning, installation and migration, setting up secure file and status sharing among onsite and offsite users, network optimization, and specialized webinar training classes.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email components to reduce hardware costs and administrative overhead. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to help your organizations to evaluate the benefits of Microsoft 365 Exchange Online, design a solution that aligns with your business needs and budget, implement a non-disruptive migration from your current Exchange system to one that includes Exchange Online, train your management team and users, and provide ongoing consulting and troubleshooting.
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps like Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent provides nationwide online help and troubleshooting services for businesses that run Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft Windows technology. Progent's engineers can provide macOS and OS X clients a range of services including desktop assistance, upgrading to the most recent edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and iPad support, or migrating to Apple's iCloud services. Online IT help provides maximum leverage for your information technology dollar by extending user efficiency and shortening the hours charged for computer analysis and repair. Sophisticated remote support technology and skilled technicians and consultants allow Progent to handle most IT problems without squandering time and money by going to your site. In the vast majority of cases your network issues can be remediated over the phone or via a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security professionals to assist with the toughest system problems.
Progent is among the most qualified IT support firms for designing email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses receive all the benefits of Microsoft Exchange 2000 under typical situations including updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
SQL Server 2014 includes significant enhancements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services including planning, deployment, administration, remediation, and application development expertise to help organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Stealth penetration testing is an important part of any overall IT system security plan. Progent's security experts can perform thorough intrusion checks without the awareness of your organization's internal network support resources. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection warnings and event log monitoring are properly set up and consistently monitored. Progent can implement ongoing autonomous penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to the latest versions of ransomware.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can show you how to design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a feature-rich but manageable information. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a network support expert with real-world experience designing and building cohesive, end-to-end business technology solutions. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background integrating business networks founded on Microsoft technology. This background assures you results in deploying, managing, and repairing network environments that include the SBS Server package of servers and productivity software.
Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that improves network dependability and security, reduces management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have all of its software platforms and critical business application servers hosted in a safe and reliable facility on a fast, non-stop virtual machine configured and supported by Progent's network service professionals.
Progent's seasoned ransomware recovery consultants can assist your business to rebuild an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent offers technical support for medium size businesses with 100 to 250 system clients. The medium size company or office has traditionally been an overlooked part of the market for IT consulting services. The overhead and service access practices of large outside service organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information network whose complexity and sophistication are often comparable to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and proactive server monitoring, significantly reduces the network maintenance costs of an SMB while offering the mid-size organization with big-company service from certified, world-class consultants with background in a wide array of midsized business network solutions. If your mid-sized company or small business is looking for levels of network support needed for a mid-size organization without paying enterprise prices, you need Progent.
Progent has two decades of experience helping small and medium-size businesses to design, implement, tune, administer, and debug computer networks that incorporate telecommuters.
Progent's certified IT consultants offer Windows Server 2016 migration consulting to assist businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Microsoft supports seamless hybrid environments that combine Microsoft 365 and local Exchange deployments. This allows you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is carried out on schedule and on budget.
Progent is one of the most expert network support companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Microsoft Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you design reports that let you analyze your business more thoroughly, turning uncooked data into valuable insights into your company and customers.
Progent's Apple Mac networking engineers can assist you with a wide array of system foundation issues including network architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless connectivity. For business networks based exclusively on Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to handle the challenge of designing, integrating, and maintaining a network infrastructure that is reliable, secure, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
Progent can assist companies of all sizes to move any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and ensure that you avoid the common errors small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.