Network Help for Small Businesses
Remote Workforce Support Consulting
Enlarging your remote workforce can have a major impact on IT architecture, security, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your company to pick the appropriate tools and adhere to best practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can help you to succeed with any facet of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Infrastructure for Teleworkers
Integrating the network infrastructure required for an at-home work environment can be particularly challenging if you must accommodate a mix of worker-owned equipment such as PCs and notebooks, routers, and wireless APs from different vendors and with a mix of OS software and firmware levels. Progent's background delivering online support for both outdated and current IT products in virtual office solutions enables you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for implement necessary upgrades. Services available from Progent to help your company to create a productive telecommuting infrastructure include:
- VPN connectivity makes it possible to establish a secure tunnel for authenticated at-home employees to access IT resources situated at your corporate data center or in the cloud. Progent can help your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing remote VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad range of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and interact with a data center PC's desktop. This provides IT managers substantial control over the computing environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide top-tier online support for setting up home routers from a variety of vendors. See router configuration support from Cisco-certified experts.
- Home Wireless networks, typically shared by the whole family and visitors, are commonly used by at-home employees to access their router for work. This can create performance and security problems. Progent can help you to resolve these problems by delivering services that include Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point integration help.
- Internet connectivity solutions impact the performance and availability of connections between telecommuters and the corporate network. Mission-critical applications might demand backup Internet connections in case the primary connection fails. Progent can provide expertise for selecting ISPs, selecting appropriate bandwidth and data volume packages, and setting up redundant Internet access. Refer to Internet connectivity integration services.
VoIP Solutions for Remote Workers
Expanding the corporate PBX environment to accommodate teleworkers is critical to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's current or legacy platforms for IP voice solutions. Progent can assist businesses of all sizes to plan or tune a telecommuter IP voice service that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses optimize their current Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and mixed media applications used throughout the network. Unified Communications Manager supports other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, see Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, see CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these solutions and deliver as-needed integration and debugging expertise.
Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from leading vendors enable online discussions, video conferencing, chat sessions, and content sharing for both local workers and telecommuters. Many companies utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to manage your current conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that enables presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business clients to support your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for training. For details about Progent's support expertise for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities that include IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to tune your network infrastructure to host them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office families, offering a rich ecosystem of applications that create a consistent user experience for sharing information across multiple sites and on a wide range of endpoints. Progent has delivered online consulting services for Microsoft SharePoint and Exchange Server since their first publication and can help businesses to deploy these flagship collaboration products to optimize the effectiveness of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Designed as a replacement for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly branded Azure Active Directory) for delivering its complete range of capabilities. For details about Progent's consulting services for Microsoft Teams and Teams Premium, see planning and configuration consulting for Microsoft Teams.
SharePoint uses web entities to allow collaboration and knowledge delivery by offering policy-based access to content, workflow, and utilities for searching through company-wide business data. SharePoint allows you to build secure portals that permits at-home workers to see and edit aggregated corporate intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint consulting services, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, see integration expertise for Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues can retrieve them safely via a browser. Provided with Microsoft 365, OneDrive enables remote workers to co-edit documents. Edits made offline are synced when you go back online. For information about Progent's expertise for Microsoft OneDrive, go to Microsoft Onedrive integration consulting.
Public Cloud Integration Services for Remote Workers
Progent can provide advanced online support for enabling organizations to create, maintain and troubleshoot integrated hybrid network models that incorporate physical data centers, teleworkers, branches, and cloud resources. Progent can provide expertise for all types of public cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve problems with public cloud connectivity, authentication, and security.
Microsoft Azure is a popular family of public cloud services that allows you to use infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Microsoft Azure includes over 100 services services such as hosting for Windows and Linux-based virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help you to deploy VMs on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure AD, and design data backup and restore solutions with Azure Backup. Progent can also show you how to establish protected access to Azure services for teleworkers by setting up and troubleshooting firewalls and VPN tunnels. To find out about Progent's expertise for Azure, go to Azure consulting.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity software and cloud services available on a subscription basis. Office applications and services are provided in a variety of bundles intended for customers ranging from individuals and households to large enterprises. Progent offers quick and affordable remote contact with consultants knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help you to evaluate the numerous subscription bundles offered with Microsoft 365 and configure 365 apps for your remote workers to achieve top business value. To learn about Progent's support services for Microsoft 365, go to Microsoft 365 consulting services.
Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the benefits of reduced spending for data center infrastructure, easier management, on-demand scaling, high availability, and other advantages associated with cloud computing. Microsoft has designed Exchange Online to run transparently with on-premises Exchange environments, allowing customers to create hybrid networks. Progent's certified Exchange consultants are available for as-needed help to guide you past challenging technical roadblocks and also offer end-to-end project management services to make sure your telecommuters have easy and safe access to your Exchange Online environment. For information Progent's expertise for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's top provider of cloud services. Progent offers quick and affordable online access to cloud connectivity consultants who can assist your business to plan, deploy, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to build a high-availability network architecture so your users have a consistent computing experience regardless of whether they are working from your headquarters, a remote branch, from home, or on the move. For information about Progent's consulting expertise for Amazon AWS, see Amazon AWS consulting support.
Google Cloud (GCP) is a popular set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to extend your existing IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical applications cloud ready so your telecommuters can take full advantage of Google Cloud services. Progent's consultants can help your organization to deploy virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and streamline identity management for teleworkers with GCP Cloud Identity. Progent's experts can also help your business to utilize GCP's unified management technology to control and monitor your Google Cloud ecosystem. For details, visit Google Cloud Platform integration services.
Help Desk Call Center Services for At-Home Workers
An emergency, organization-wide switchover to a telecommuter business model, which could be motivated by an epidemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Help Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center support services leverage Progent's nationwide team of remote IT support specialists along with enterprise-class ticketing and follow-up technology to offer an affordable, advanced Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop support from service requests to ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to monitor or edit their active tickets, add details, and append screen captures and attachments. Support services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 support experts to resolve advanced problems. For details, see Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Supplemental Service enables your company to augment your existing Call Center organization by sharing delivery of Call Center support services transparently between your regular support staff and Progent's nationwide pool of PC support technicians and subject matter specialists. Progent's co-managed Call Desk service is based on a co-sourcing support model based on the leading professional services automation platform for managing help requests and ticketing, assigning responsibility, monitoring progress, and generating reports. For details about how Progent's Call Center Augmentation Services can enable your business to provide world-class desktop support to your telecommuters, refer to Progent's Support Desk supplementation Services.
Security and Compliance for Remote Workers
Work-from-Home employees commonly utilize their personal computing devices and often operate in an unsecured physical space. This multiplies their vulnerability to cyber attacks and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the development of policies built on best practices. Progent's seasoned team of cybersecurity support experts can assist you to plan, deploy and manage an effective cybersecurity solution that guards critical information resources in networks that incorporate at-home workers.
Firewalls allow companies to build a network environment that can be securely utilized by on-premises users as well as by an at-home workforce, mobile workers, suppliers, clients, and the public. Next-generation firewall appliances permit you to assign and manage different access rights to different classes of users and to expand your IT network and modify your security profile as your business evolves and as network attacks become increasingly sophisticated. Progent supports both current and legacy firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, go to firewall configuration and support services.
Remote Endpoint Security Monitoring makes it possible to track the various computers utilized by teleworkers and either block or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint device, monitoring all activity and utilizing advanced behavioral threat analysis from SentinelOne to identify zero-day threats at inception. When a cyberattack is spotted, ProSight ASM immediately disconnects the infected endpoint device from the network to quarantine the malware. Since the ProSight ASM agent is self-contained, endpoints remain secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for teleworkers.
Progent's Duo MFA Services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured application and give your password you are asked to verify your identity via a unit that only you have and that is accessed using a separate network channel. A wide selection of devices can be used for this second means of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several verification devices. For details about Duo identity validation services, go to Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the exposure of your information system to all types of external and local security threats for a network that incorporates teleworkers. Progent can run remote, automated cybersecurity analysis scanning for quickly and economically uncovering a broad range of security gaps that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be provided by data security professionals with advanced credentials such as CISA, ISSAP, and GIAC, can help your business to audit your workflows and policies and review your IT infrastructure to enable you to implement top-level security for your telecommuters.
Horizon3.ai's NodeZero Pentest Platform is a leading-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your at-home connectivity solution and your internal and perimeter networks so you can find, rank, fix, and verify security weaknesses before malicious hackers can take advantage of them. Progent can assist you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can assist you to plan and deploy a unified cybersecurity ecosystem that streamlines management and provides optimum protection for on-prem, cloud-based, remote, and perimeter IT resources. To learn additional details about Progent's vulnerability analysis solutions powered by on NodeZero's PEN test products, visit Consulting Support for NodeZero's Pentest Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To view or download a white paper about key areas to focus on for securing a network that includes telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and recovering critical information so as to avoid data loss and reduce recovery time in the event of storage system failures resulting from equipment issues, programming hiccups, human error, malware, or any other reason. Reliable data protection strategies can be particularly difficult to architect and manage in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for remote workers must address diverse types of personally owned endpoints. Progent offers quick remote access to consultants knowledgeable about a wide array of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery solutions maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity plans commonly envision circumstances that require a quick changeover to telecommuting. Progent's senior disaster recovery planning experts and business continuity consultants can help your business to develop, document and validate a DR/BC strategy that includes the process of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a unified environment for protecting corporate information by controlling on-premises, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote devices and applications. Managed endpoint computers can be user owned or business owned. IT administrators managing the enrolled endpoint devices of teleworkers can use Intune to provision and validate apps on devices, push updates and certificates, set up policies for permission to access information and resources, set passwords, establish VPN connections, determine how teleworkers share information, set up threat protection, verify compliance, and erase sensitive data from lost, stolen or decommissioned endpoint devices. Intune can be used with iOS, Android, Windows, and macOS computers. To learn about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to manage the devices of your teleworkers, refer to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that helps network managers to keep remote endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint management plus VMware's Horizon virtual application delivery platform for authorization control, app management, and configuration management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a perpetual license. Top features of VMware Workspace ONE include rapid remote deployment of out-of-the-box laptops, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, unifies management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based services. For details about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution, phone
An index of content::
Telepresence Professional
IP-PBX Outsourcing
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
High-Availability Interoffice Connections Professional
High-Availability Branch office Connections Support Outsourcing
Progent's high availability inter-site connectivity and 24x7 network connection engineers can help small businesses achieve fault tolerant Interoffice connectivity by means of redundant networks with automatic failover. Progent's CCIE engineers can design and implement fault tolerant Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers affordable non-stop interoffice networking.
.NET Linux Coding
.NET Visual Studio Programming
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or enhance .NET applications quickly and at low cost.
24-7 Microsoft T-SQL Coding
SQL Server Application Support
SQL Server 2005 delivers indispensable, standardized tools to computer professionals and network users, reducing the difficulty of designing, deploying, managing, and using company information and database applications in environments ranging from mobile devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in planning and building information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Specialist Wireless LAN Site Survey
Wireless LAN Site Survey Help and Support
Progent's Wi-Fi site survey services make it easy to plan, implement and debug a Wi-Fi network customized for your environment, providing your business a wireless solution that delivers the coverage, speed, density, security, and hand-off ability your business needs.
MSP360 Desktop Backup Professional
IT Consultants MSP360 SQL Backup
Progent's data protection experts can help you to design, deploy and manage a backupup/restore solution built around MSP360 Backup technology to protect your assets residing on any major public cloud. Progent offers monitoring and management to prevent data loss resulting from user mistakes, system glitches, malicious insiders, and malware assaults such as ransomware.
Azure cloud integration Development Firm
Microsoft Azure firewall configuration Development Company
Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
MCSE Expert Certified Virtual Machine Manager Outsourcing
Consultants SCVMM 2012 NVGRE Gateway
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your company to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem to make sure you realize the highest possible business value.
Data Center Colocation Remote Support
After Hours Colocation Technology Consulting Services
Progent's data center support services are intended for companies with hardware located at IDCs or data center colo hosting sites and requiring on-demand on-site help at the co-location site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a complete array of IDC and IDC and colo support services including system architecture evaluation, Windows and UNIX server installation and support, troubleshooting for server and communications networking, design and installation of fault tolerant configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage clustering configurations.
Expert Microsoft Certified Exchange Server Upgrade Consulting Services
Exchange Upgrade Professionals
Progent can provide expert help for every phase of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site prep, project planning, specification of new software licenses and equipment needed, suggested vendor sourcing, pilot verification at customer site or at Progent's testing lab, setting up temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and training for client's IT group and end users.
Urgent VPN Setup and Support
Online Technical Support Cisco VPN
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the versatility to expand with your growing business needs. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive line of products targeted at preventing data pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, authorization, and accounting from a graphical Web interface.
SQL Server 2017 Graph Integration
SQL Server 2017 Reporting Services Remote Support
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to design and carry out a smooth migration of your current SQL Server environment to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.
SQL Design Firm
Microsoft SQL Server Consultants
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge high-end applications that can provide your company a significant competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Engineer Apple Mac Backup
VMware VDP Backup, Specialists
Progent can provide affordable remote support from consultants skilled in a broad range of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent can provide expertise for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help you to install, enhance, or maintain data backup systems for a range of topologies such as local, remote, cloud-based, or hybrid.
Select Topic: