Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to help businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Cisco's security and offsite connection technology for small organizations provide a complete line of manageable security solutions to help protect your local and remote information system. Cisco's VPN product family features switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align best with your business goals.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their networking appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that need critical updates, or isolating performance issues.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or update .NET apps quickly and affordably.
Progent's Microsoft-certified engineers offer computer help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, management, and troubleshooting services for Exchange Server 2003 include planning, deployment, project management, local and off-site technical support, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
Cisco Nexus series switches are designed to provide the performance, expandability, dependability, virtualization support, capacity, data protection and manageability needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises consulting and troubleshooting expertise to assist your IT staff to design an optimal switch topology, set up test systems to confirm your switching solution, deploy Nexus switches, create and implement appropriate policies, perform security and compliance assessments, set up proactive monitoring and alert systems, consolidate resources by means of virtualization technologies, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and set up the advanced fault-tolerant capabilities incorporated into Nexus family of switches. Progent can also help your business to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management, staff, develop an enterprise-wide security plan, automate network management, help with creating applications, and generate and test a DR/BC plan.
Progent's Cisco certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide remote or onsite configuration and troubleshooting services to help your organization to plan, configure, update, tune, administer and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to accommodate your unique office layout, building structure, and expected workloads.
Progent's Cisco-certified CCIE experts can assist you to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move efficiently from legacy appliances to current devices.
Progent can provide cost-effective remote and onsite consulting to help organizations to migrate all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for key workloads by offering centralized, cross-platform tracking of physical and virtual resources deployed across local datacenters and cloud environments. Progent's consulting team can provide world-class online and onsite support to help organizations of all sizes to design, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent can help you to migrate to SCOM 2016 from earlier versions of Operations Manager or from other monitoring products, or combine a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent's certified Office and Microsoft 365 consultants can help companies to incorporate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides quick ROI and enables better business outcomes. Progent can help your company to integrate Office or Microsoft 365 applications with one another and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to resolve compatibility problems between various versions of Microsoft Office and offers customized online training to individuals and groups.
Progent's Juniper Networks-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued devices to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premier network operating system to enable your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage environments that include a combination of Juniper's OS platforms.
Progent's Microsoft-certified Windows Server 2000 experts can provide network support and information technology consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and support offerings include system design, installation, project management, on-site and off-site support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support, team, develop a corporate-wide security plan, streamline network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Disaster Recovery/Business Continuity consultants have in-depth experience assisting small and mid-size organizations to minimize network downtime by providing cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, data backup and restore systems, and transparent system maintenance. Progent's business continuity consultants can assist your company to develop and test an efficient business continuity strategy that matches your business needs and budget. Progent's disaster recovery specialists can help you to architect, deploy, and support resilient technologies such as redundant Internet access, virtualization, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 platform and based on technology first developed by Connectix, provides the power needed to carry out hardware reduction, application upgrade, and server isolation tasks via virtualization technology in an enterprise-ready computing network with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies who want to enhance ROI in application programming and testing, migration from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server consultants can help your IT staff to evaluate and deploy MS Virtual Server 2005.
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support services to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent has 20 years of experience assisting small and mid-size businesses to design, implement, tune, manage, and troubleshoot computer networks that incorporate a remote workforce.
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Windows 10 offered by Progent include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management staff and end users, and post-migration technical help.
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent is among the most qualified information technology consulting companies for creating email and messaging solutions based on Exchange 2000. Progent specializes in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 for common situations such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support team, develop a corporate-wide security plan, automate network administration, help with creating applications, and generate and validate a DR/BC plan.
Progent's consultants can provide budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent offers full-service project management to help you plan and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent's Cisco certified networking experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Helpdesk for at Home Workforce Information Technology Consulting
Cisco's Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of wireless access points, tuning Wi-Fi performance by reducing the effect of RF congestion, enhancing wireless availability with rapid failover, and strengthening security by detecting threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller solutions.
Progent has 20 years of background helping small and medium-size businesses to plan, implement, tune, administer, and troubleshoot IT networks that support teleworkers.
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that let you analyze your business more effectively, turning uncooked data into valuable insights into your company and customers.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Progent's experienced Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular gigabit products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create test programs and rollout strategies, install Windows Server 2008 with your network environment and workload, train your IT staff how to use new administration utilities, and provide continuing consulting and troubleshooting via budget-friendly alternatives including Helpdesk support and remote technical support.
Progent's Windows 11 consulting experts offer a range of services to support Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning, and Call Center services.
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally control IT environments that include local offices, data centers, private clouds and public clouds.
Progent offers national urgent help and consulting services for businesses that run Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Online network consulting offers maximum return for your IT dollar by preserving user productivity and shortening the hours charged for network repair services. Sophisticated remote access tools and experienced technicians and engineers allow Progent to handle most IT issues without wasting time and expense by going to your location. In most of cases your network problems can be dealt with over the phone or via a combination of phone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISSP certified security professionals to assist with the most difficult network issues.
Progent's Microsoft-certified consultants can assist your organization to update your desktops from 32 to 64 bits. Progent can help you to calculate the risks and benefits of upgrading to 64-bit desktop computing, design an efficient upgrade process that minimizes operational interruptions, and provide inexpensive, expert remote support to aid your organization to install 64-bit desktop operating systems and application programs on your current hardware.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent can provide rapid online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can connect to your environment via advanced remote diagnostic utilities to provide quick and economical troubleshooting and remediation of critical network problems.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's Microsoft-premier engineers can help your organization to update your desktops from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit PC desktop processing, design an affordable upgrade process that minimizes business disruptions, and offer economical, professional remote support to assist your organization to configure 64-bit desktop operating systems and application software on your current computers.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the maximum degree of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small companies with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and transmit email, examine the GAL, import addresses, synchronize appointments, and alert people to conferences with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
Progent's pricing model is to charge for online support and in-person help per minute. As a result, you are invoiced just for received support. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent provides on-site service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no minimum fee and requires no retainer for services provided during regular working hours. Many service organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates large bills for fast solutions so you will not be forced to allow less critical problems to fester.
Progent's certified security experts can run NodeZero-based threat assessments to make sure your security monitoring and protection tools and policies are properly configured and effective.
SQL Server 2016 introduces significant improvements in speed, scale, security, availability, BOYD integration, and built-in BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Jason integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of any size to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast development of cutting-edge high-end applications that can provide your company a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, status tracking, and metrics.
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware protection for key platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and repair a multi-site backup/recovery solution built around SCDPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide occasional expertise to resolve technical bottlenecks or provide end-to-end project management or co-management services to make sure you finish your Data Protection Manager 2016 initiative on time and on budget.
For mid-size companies looking for network consulting services, Progent offers an array of alternatives such as on-site help, on-line assistance, off-site Help Desk, 24x7 support with automatic system monitoring, temporary staff augmentation, site relocation services, application programming, and professional consulting. For medium-size companies in California or other areas covered by Progent's field engineers, Progent provides professional onsite help for solving network issues quickly and economically.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite assessment and migration support for Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, telecommuter access, security and compliance, automated deployment and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and end users, and ongoing consulting support.
Progent offers three basic types of Contact Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals offers your customers convenient access to a dependable technical resource with extensive experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Help Desk a positive reputation as a key contributor to business performance. Progent's goal is to resolve and not merely record problems.
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to plan, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an active ransomware attack. Call 800-462-8800