Progent can help small and mid-size organizations to implement and debug conferencing platforms to enable their remote workforce to communicate effectively with fellow workers and clients.
Progent's experts offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business networks built solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and maintaining a network environment that is reliable, secure, fast and aligned with your organization's business goals.
Microsoft Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to power-user desktops. A wealth of new and improved features, such as touch screen support and signature live tiles GUI, provide a broad selection of advantages for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive advantage from the product's various new and enhanced technologies.
Windows Server 2008 represents an important step forward in making IT systems more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to offer an improved environment for web hosting and development. Progent can help your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering consulting, technical support, training, staffing, network monitoring, and security engineering services.
Progent’s IT outsourcing services offer affordable network consulting for small businesses. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain costs and eliminate risks, permitting network support expenses to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system architecture for your critical business software powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Progent's expert solution designers and software developers can help your company to build customizations to Microsoft GP that support the special requirement of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of software development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Microsoft-certified consultants can provide online or in-person support to help organizations of any size to plan, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving especially stubborn problems, or full project management support. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools by SentinelOne to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a single platform to manage the entire threat lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.
If your company is producing UNIX-based applications in an environment that has Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your area of high-value know-how without the constant distraction of maintaining your business network. Through the use of smart network monitoring and by delivering remote and on-site assistance when your company needs it, Progent offers an economical alternative for supporting an IT network that provides excellent availability, security, and performance. Progent's developer assistance services feature full-service it outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, proactive network monitoring, and Contact Center services.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you determine whether to adopt more current firewall technology available from Cisco. Progent's Cisco technology experts can help your company design and implement a smooth upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, works with the most popular handheld devices, allows one-time login with Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the critical technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the return on your investment in this mission-critical platform.
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Progent offers small and mid-size organizations expert consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can show you how to design a detailed security strategy and choose appropriate technologies from a variety of vendors to support your security goals while sticking within your spending restraints.
Progent’s IT outsourcing services offer affordable network support for small businesses. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing a web-based business application, outsourcing your network engineering services can contain costs and eliminate risks, permitting network service budgets to increase in a more linear and manageable fashion than is possible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust system architecture for your critical applications powered by Windows including Office XP, Office 2003, and Office 2000.
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting messaging systems for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment features security, high availability, easy access for remote and wireless users, time-saving management tools, and productive integration with telecommunications. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003, and MS Exchange 20000 Server. Progent can also assist small or medium businesses to migrate to Microsoft Exchange 2016 or MS Exchange 2013.
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of IT security professionals. GIAC accreditations are recognized by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services addressed within GIAC accreditation including auditing infrastructure vulnerability, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Small to mid-sized companies can now get all the advantages of Microsoft Operations Manager and also have fast access to Progent’s Microsoft certified network support professionals. With Progent's affordably priced IT service packages, mid-size organizations can choose a basic co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small and midsize company information systems world-class availability, security and performance.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and service organizations to manage supply chains and streamline critical business processes to get products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that spans from occasional guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, training, and DBA services.
Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.
Progent's network consultants can assist your company to streamline desktop software update deployment by providing support for management solutions like Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for key applications by providing centralized, mixed-platform tracking of physical and virtual infrastructure installed across on-premises systems and cloud environments. Progent's SCOM consulting group offers world-class online and onsite expertise to assist organizations of any size to plan, integrate, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can help you to move to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent applies no initialization charge and requires no retainer for services delivered during regular business hours. Progent's small granularity does away with big invoices for quick solutions so you won't be tempted to permit minor problems to fester.
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Helpdesk for Remote Workforce Support and Integration
Progent provided a wireless integration environment that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided immunity to local interference.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for streamlined management.
Progent offers comprehensive support for each phase of your Exchange Server 2010 migration with services that include end-to-end project management, site analysis, project design and documentation, cost estimates of new software and hardware needed, recommended sourcing, system verification at client site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for client's support staff and end users.
Progent can provide affordable remote consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by reducing the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening data security by detecting threats and analyzing traffic content according to user class and location. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller technology.
Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that delivers a one-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting features, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft consultants can help you to design and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help your organization to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist your business with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For computer environments built solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is reliable, secure, fast and aligned with your organization's objectives.
Progent’s Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis solution based, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you can purchase only the capability you currently need, with the option to expand clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP consulting experts can show you how to install, configure and manage the latest release of Dynamics GP or migrate smoothly from an earlier edition.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is completed on time and within budget.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's remote connectivity and wireless synchronization specialists can assist you to design and configure connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to optimize the productivity of your off-site workers.
If your company network mixes Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple administration, seamless dataflow, high reliability, superior performance, and tight protection. Progent's Sun Solaris and MS Windows integration support offerings feature IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and management, online technical help and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Progent's Juniper-certified NetScreen consultants can help your company to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and repair infrastructure problems in all-Juniper or mixed-vendor environments.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer experts as well as to network users, lessening the complexity of creating, deploying, managing, and accessing company information and analytical programs in environments ranging from handheld devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2008 require an IT consultant with hands-on expertise and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing model that combines local and virtualized cloud-hosted software and infrastructure. Progent's consultants can provide budget-friendly online consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to determine the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support so you can plan and carry out a smooth migration to Windows Server Essentials, Microsoft 365, and other Microsoft Online applications and services. Progent also offers continuing consulting help, technical support, and customized training.
Progent's Solaris family support services provide small and mid-size businesses and developers help with administering and maintaining Sun Solaris environments that operate with Microsoft-based technology. Progent offers your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience provides you with a convenient single source to show you how to build and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
For small companies considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.
For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop environment that improves the strategic impact of your IT network; integrate XenDesktop software with your physical and virtual servers, user devices, and peripherals; migrate your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your network managers to follow industry leading practices to manage your XenDesktop solution efficiently.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified Windows 2003 Server engineers can provide network help and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and maintenance offerings include system design, installation, project management, on-premises and remote technical support and troubleshooting, Call Center outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.
Progent's remote connectivity and smartphone synchronization specialists can assist you to design and deploy secure access solutions for remote desktops, laptops, and smartphones so they work tightly with your IT network, enabling your business to optimize the productivity of your off-site workforce.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist you to design a disaster recovery system based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network design, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and end users, and ongoing Call Center support services.
Microsoft Communications Server delivers IM and presence in a scalable, world-class solution offering enhanced security, seamless integration with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and elevated operational efficiencies, enhanced individual output, and better intellectual property security. Microsoft Office Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises support and mediation services for your Office Communications Server environment and can assist you to assess the advantages of upgrading to Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your IT system
Network monitoring ordinarily involves observing a network’s resource usage in order to uncover data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux or UNIX and can be deployed to monitor mixed-platform environments where UNIX and Windows coexist. Progent's system integration engineers can help you use both these programs to tune and troubleshoot your network. Progent's UNIX support services offer small companies and developers assistance with administering and servicing UNIX and Linux systems that work with Microsoft-based technology.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a system-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit applications that you want to keep as well as the new 64-bit editions of software you wish to install.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining messaging systems for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system features compliance, high uptime, easy connectivity for remote and wireless users, time-saving management utilities, and productive integration with telecommunications. Progent provides consulting and support services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or medium businesses to migrate to Exchange 2016 or Microsoft Exchange 2013 Server.
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 provided by Progent include ROI analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management personnel and users, and ongoing technical help.
With Catalyst switches for small and medium-sized businesses, Cisco allows companies to realize all the benefits of adding intelligent services into their IT infrastructures. Cisco's switch product line makes it possible to enable features to make your IT network highly available to handle real-time requirements, scalable to support future growth, secure enough to guard restricted data, and capable of differentiating and managing traffic flows to streamline system performance. Progent's Cisco certified consultants can help you pick out and integrate Cisco switches that make sense for your company. Also, Progent's certified security specialists can help you develop a comprehensive security plan and set up Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security strategy, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, functions as the foundation of Cisco's collaboration solution. Unified CM and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating with unified messaging applications such as Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and affordable remote and onsite support to assist organizations of all sizes to create and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that add maximum business value. Progent's consultants can assist with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server.