Remote Workers Support Experts
VoIP Setup for Your Remote Workers
Adding to your at-home pool of workers can have a major effect on IT network infrastructure, cybersecurity, and your business culture. Progent has two decades of background assisting small and mid-size businesses (SMBs) to design, deploy, tune, manage, and troubleshoot networks that support an offsite workforce. Progent can assist your company to select the right tools and adhere to leading practices in building and supporting a secure virtual ecosystem that facilitates collaboration and delivers maximum value.
Progent can provide online services ranging from as-needed consulting for guiding you over sporadic IT roadblocks to comprehensive project management or co-management for implementing strategic initiatives.
VoIP Integration for Teleworkers
Extending the corporate phone system to support remote users is critical to maintaining a productive at-home workforce. A variety of cloud-based PBX platforms are used by small businesses to support teleworkers. Many larger organizations rely on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of any size to design or maintain a remote VoIP solution that provides the flexibility, transparency and security needed for at-home workers.
Progent's Cisco-certified CCIE Voice experts can provide advanced expertise to help businesses tune their existing Cisco VoIP environments to support a growing at-home workforce. Progent can also assist small businesses to expand and manage other VoIP platforms to accommodate additional teleworkers.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to IP devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and group-based customer interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified Communications Manager consulting.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help you maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public networks and with clients working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including UC520, UC540 and UC560 products as well as for current Cisco IP voice gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral, Intermedia Unite and 8x8. Progent can help you enhance your WAN infrastructure to support these solutions and provide as-needed deployment and troubleshooting services.
To find out more about how Progent can help you create an at-home workforce solution, phone
An index of content::
Microsoft 365 and iOS Integration Services
Microsoft Certified Expert Microsoft 365 and Android Support Services
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.
SCCM Reporting Troubleshooting
SCCM Site Hierarchy Setup and Support
System Center Configuration Manager automates application and device deployment and updating, streamlines compliance settings control, inventories network assets, guards against company data leakage, performs network health reporting, enables safe end-user self service, and offers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist your organization with any aspect of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Best Amazon Web Services hybrid cloud integration Coding
Development Amazon AWS hybrid cloud solutions
Progent can provide affordable online support to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent can provide as-needed support to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and on budget.
wireless controller Specialist
CCIE Certified Flex Series Wireless Controller Online Support
Cisco's Catalyst family of wireless controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless APs, optimizing wireless throughput by limiting the impact of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by identifying cyber threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller solutions.
Microsoft Office System IT Management
Consultant Services Microsoft Office 2003
Progent imposes no startup charge and asks no retainer for support services delivered during normal business hours. Progent's small granularity eliminates big bills for quick repairs so you will not be tempted to allow minor problems to stay unaddressed. .
Windows Server 2019 Cybersecurity IT Services
Windows Server 2019 with Linux Support
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your organization to plan and deploy a DR/BC solution based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Professional System Center 2016 Hybrid Cloud Integration
Technical Support Services System Center 2016 Service Manager
Small to middle size businesses can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced IT support programs, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small company networks world-class availability, protection, and productivity.
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