Home-based Workers Computer Support Experts
VoIP Integration for Your At-Home Workers
Adding to your at-home workforce can have a significant effect on network infrastructure, security, and your business workflow. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, optimize, administer, and troubleshoot networks that support teleworkers. Progent can help your business to determine the right tools and follow best practices in creating and maintaining a safe virtualized environment that promotes collaboration and gives top business value.
Progent can provide remote services that range from as-needed consulting for helping you over occasional IT roadblocks to full project management or co-management for successfully completing strategic initiatives.
VoIP Integration for Teleworkers
Extending the corporate phone system to support remote users is critical to maintaining a productive at-home workforce. A variety of cloud-based PBX platforms are used by small businesses to support teleworkers. Many larger organizations rely on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of any size to design or maintain a remote VoIP solution that provides the flexibility, transparency and security needed for at-home workers.
Progent's Cisco-certified CCIE Voice experts can provide advanced expertise to help businesses tune their existing Cisco VoIP environments to support a growing at-home workforce. Progent can also assist small businesses to expand and manage other VoIP platforms to accommodate additional teleworkers.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to IP devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and group-based customer interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified Communications Manager consulting.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help you maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public networks and with clients working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including UC520, UC540 and UC560 products as well as for current Cisco IP voice gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral, Intermedia Unite and 8x8. Progent can help you enhance your WAN infrastructure to support these solutions and provide as-needed deployment and troubleshooting services.
To find out more about how Progent can help you create an at-home workforce solution, phone
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Lync Server 2013 conference bridges Consultant Services
Lync Server 2013 Mirrored Back End Servers Professionals
Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network telephony. Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and onsite support services to help you to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Office 365 Migratione Technology Consulting
Office 365 Support Team
Progent's certified Microsoft Office and Office 365 consultants can assist businesses of any size to incorporate Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that provides quick ROI and promotes better business results. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also help you to resolve compatibility problems with various releases of Microsoft Office and offers customized online training to individual users or teams.
24x7x365 VPN Consultant
Support and Integration Cisco VPN
Cisco's network security and offsite access products for small businesses represent a comprehensive range of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align best with your company goals.
After Hours Microsoft Forefront TMG Consultant Services
Professionals Forefront TMG 2010
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of ISA Server and offers a easily administered web gateway that delivers a single-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can assist you to plan and execute test and production deployments; interface Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft SQL Server 2008 Online Support
Microsoft SQL 2008 Technical Consultant
SQL Server 2008 offers indispensable, familiar tools to computer experts and network users, lessening the difficulty of creating, deploying, administering, and accessing company data and database applications on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in planning and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
wireless controller Technical Support Services
Computer Consultants 3504 wireless controller
Progent can help you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller solutions.
Exchange 2013 Upgrade Support Outsourcing
Exchange 2013 Unified messaging Professionals
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact vital IT areas including manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout strategy, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing online consulting and management for Exchange 2013.
Microsoft Certified Partner Services Office Word forms
Office Word Engineers
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad selection of economical remote consulting services to assist your organization to manage your current Microsoft Office Word solution or assist you to move to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Office Word, integrating Office Word with different Office apps like Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet integration, and online training tailored for individuals or groups.
Help and Support Part-Time CIO
Part-Time CIO Online Support Services
Progent offers the part-time or temporary assistance of a veteran CIO to offer strategic direction to assist you pick and maintain network solutions to meet your current situation and that can serve as a firm basis for your growth. Progent's part-time Chief Information Officer services provide economic advantages to companies trying to maximize the impact of their IT expenditures but who are unable or hesitant to take on another high-level position to their head count. Since Progent is vendor-agnostic, with a large staff of consultants certified to support all major operating systems and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to offer objective recommendations as well as advanced technical support for developing information solutions that fit the particular requirements of your organization.
Internet Security and Acceleration Server Online Technical Support
On-site Support ISA 2004 Firewall
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to plan, deploy, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and manageability that your business needs.
Citrix XenApp Windows Application Delivery Services
Integration Services Citrix MetaFrame
Progent's Citrix-certified consultants can assist your business to plan, install, administer, and support a virtualized application delivery system based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to manage and support an off-site datacenter that offers high uptime, enhanced protection, and rapid recovery.
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