Home-based Workers Support Specialists
IP Voice Configuration Support for Your Telecommuters
Expanding your at-home or hybrid workforce can have a major effect on network infrastructure, security, and business culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, tune, administer, and troubleshoot network environments that support an offsite workforce. Progent can assist your business to determine the right technologies and follow best practices in building and maintaining a safe virtualized environment that promotes teamwork and gives maximum business value.
Progent can provide online IT services ranging from on-demand support for guiding you over occasional IT bottlenecks to full project management or co-management for successfully completing business-critical initiatives.
VoIP Integration for Teleworkers
Extending the corporate phone system to support remote users is critical to maintaining a productive at-home workforce. A variety of cloud-based PBX platforms are used by small businesses to support teleworkers. Many larger organizations rely on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of any size to design or maintain a remote VoIP solution that provides the flexibility, transparency and security needed for at-home workers.
Progent's Cisco-certified CCIE Voice experts can provide advanced expertise to help businesses tune their existing Cisco VoIP environments to support a growing at-home workforce. Progent can also assist small businesses to expand and manage other VoIP platforms to accommodate additional teleworkers.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to IP devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and group-based customer interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified Communications Manager consulting.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help you maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public networks and with clients working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including UC520, UC540 and UC560 products as well as for current Cisco IP voice gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral, Intermedia Unite and 8x8. Progent can help you enhance your WAN infrastructure to support these solutions and provide as-needed deployment and troubleshooting services.
To find out more about how Progent can help you create an at-home workforce solution, phone
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SPA500 Series IP Phone Consultant
Voice Over IP Phones Technology Consulting
Progent's Cisco certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Citrix XenDesktop VDI Remote Troubleshooting
Windows desktop virtualization Services
For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop environment that maximizes the business impact of your IT network; configure XenDesktop software with your servers, end-user computers, and peripherals; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online technical support. Progent can also train your IT staff to follow industry leading practices to maintain your XenDesktop solution effectively.
After Hours Cisco ASA 5500-X Firewall Support
CCIE Expert Certified Firepower Services Engineer
Progent's Cisco-Premier technology experts provide experienced PIX Firewall consulting services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat security, and safe access services. Extending from small, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and reliability for information networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progent's network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Colo Support Services
Data Center Colocation Online Troubleshooting
Colocation data centers make it possible for businesses to share enterprise-class data centers for hosting computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation strategy including selecting and moving to a colo facility, designing network topology, defining required equipment, on-premises and on-line maintenance, establishing online system management, and education your IT staff.
Mac Connectivity Help and Support
iPad Network Specialists
Progent's Mac support engineers can help you with a broad array of system infrastructure areas such as system architecture, off-site and mobile access, internetwork communication, protection, and new technologies such as VoIP and high-speed wireless connectivity. For business networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to handle the complexity of designing, configuring, and maintaining a system architecture that is reliable, secure, efficient and aligned with your business goals. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also provide certified experts to support Cisco routers and switches.
SCOM Management Packs Onsite Technical Support
System Center 2012 Operations Manager Computer Consultants
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Hermes ransomware hot line Professionals
Nephilim ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Les Kent has a 35-year history of successful network integration, executive management, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions during his time as as a network architect, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and major enterprises.
Microsoft SQL Server 2014 IT Consultants
On-site Technical Support Microsoft SQL Server 2012
Progent's Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid creation of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering expertise, support and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.
Network Load Balance Consultant Services
Disaster Recovery Setup and Support
Progent's fault tolerant system experts provide reliability support, disaster recovery services, system load balancing, non-stop interoffice connectivity, fault-tolerant Internet architecture design, 24x7 data center services, and other fault-tolerant networking services to help your organization configure a 24x7 environment for strategic applications. Progent possesses the background to develop economical, fault-tolerant systems by utilizing the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a completely mirrored Internet interface and efficient system load balancing.
ransomware cleanup and restore Consulting Services
Egregor ransomware recovery Consult
Progent's ransomware consultants can help you to assess your ransomware defenses, monitor and protect your network, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Consulting Services 64-bit Server
64-bit Server Consultants
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit applications that you intend to retain plus the latest 64-bit versions of applications you plan to run.
Microsoft Retail Management System Information Technology Consulting
Microsoft Certified Dynamics AX Applications Support
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to match your specific business requirements. Progent's Microsoft-certified support experts provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting support for secure, corporate-wide information sharing as well as interfacing with CRM programs.
WiFi 6/6E System Design Specialist
Consultant Services WiFi 6/6E Upgrade
Progent can show you how to plan, deploy, manage, monitor, and troubleshoot a viable Wireless network architecture, recommend sensible components, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a thorough wireless system security strategy that is well aligned with the security plan for your entire corporate network.
Consultancy ProSight Email Spoofing Protection
Cloud Protection for Email Services
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Immediate Evaluation SonicWall NSA 2650 Firewall
SonicWall Capture ATP Secure
Progent's SonicWall firewall consultants can help you configure, maintain, and tune SonicWall firewall products including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete security plan and build security into your corporate processes.
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