Adding to your at-home pool of workers can have a major effect on IT network infrastructure, cybersecurity, and your business culture. Progent has two decades of background assisting small and mid-size businesses (SMBs) to design, deploy, tune, manage, and troubleshoot networks that support an offsite workforce. Progent can assist your company to select the right tools and adhere to leading practices in building and supporting a secure virtual ecosystem that facilitates collaboration and delivers maximum value.

Progent can provide online services ranging from as-needed consulting for guiding you over sporadic IT roadblocks to comprehensive project management or co-management for implementing strategic initiatives.

VoIP Integration for Teleworkers
At-Home Workforce VoIP ConsultantsExtending the corporate phone system to support remote users is critical to maintaining a productive at-home workforce. A variety of cloud-based PBX platforms are used by small businesses to support teleworkers. Many larger organizations rely on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of any size to design or maintain a remote VoIP solution that provides the flexibility, transparency and security needed for at-home workers.

Progent's Cisco-certified CCIE Voice experts can provide advanced expertise to help businesses tune their existing Cisco VoIP environments to support a growing at-home workforce. Progent can also assist small businesses to expand and manage other VoIP platforms to accommodate additional teleworkers.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to IP devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and group-based customer interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified Communications Manager consulting.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help you maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public networks and with clients working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including UC520, UC540 and UC560 products as well as for current Cisco IP voice gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral, Intermedia Unite and 8x8. Progent can help you enhance your WAN infrastructure to support these solutions and provide as-needed deployment and troubleshooting services.
Contact Progent for Remote Workforce Expertise
To find out more about how Progent can help you create an at-home workforce solution, phone 1-800-993-9400 or visit Contact Progent.

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