Progent's experts can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can help businesses to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad management, or migrating to iCloud. For computer environments based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your company's business goals.
Progentís team of Microsoft and Cisco Premier experts average more than a decade of hands-on industry background, at the front lines of network support, executing a broad range of IT tasks for an extensive array of clients. Each Progent consultant shares a proven collection of individual best practices which are combined into shared best practices training that Progent instills in its support team. This ensures that you get not only expert IT capability, but also a support engineer with proven approaches for applying computer knowledge to resolve actual IT problems rapidly.
Progentís wireless professionals can help small businesses design, choose, pilot, configure and support secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of security that equals or exceeds wireline connections. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and deploy the wireless connectivity solutions that align best your company requirements.
Progent's Microsoft-certified professionals have more than a decade of background providing messaging solutions for companies that range from small businesses to global corporations. Progent provides economical support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and facilitate off-site and mobile email access. Progentís Microsoft Exchange support services can assist you in designing and carrying out a migration from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also provides integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, configure, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that provide high availability, data security, and application mobility.
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect key facets of IT like manageability, availability, compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange Server 2013.
Progent's remote connectivity and smartphone synchronization specialists can help you to design and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they work tightly with your IT network, enabling your business to optimize the efficiency of your off-site workforce.
Progentís Wireless Consulting Services offer a fast, affordable option for businesses of any size to deploy, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Cisco CCIE network infrastructure experts can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Progent offers the services of RIM BlackBerry-certified professionals who can help small organizations to design, manage, and troubleshoot BlackBerry technology economically and successfully, doing away with the need for an in-house BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's proven online service delivery model, offers small companies a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT network.
Progent's Microsoft-certified engineers can provide low-cost remote and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your new messaging system, train your network support team and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer ongoing management consulting and technical support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Microsoft certified engineers can provide remote and on-premises support services to assist you to manage, support, and repair computers powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote connectivity, mobile device integration, Wi-Fi network design, and 24x7 system monitoring.
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering continually improved spam and virus filtering, policy administration, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities plus outgoing email testing to let you fix your email system and define and regulate company email policy.
Progentís team of Microsoft and Cisco Premier experts average more than a decade of hands-on industry experience, at the forefront of network support, executing a wide range of technical tasks for a large mix of clients. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent instills in its support personnel. This means that you get not only expert technical skills, but also a support engineer with field-tested methods for using computer knowledge to repair real-world IT problems rapidly.
Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical errors small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft-certified consultants can help your company to assess the benefits of Lync Server for your environment and can help you to plan and carry out a deployment of Lync Server 2010 that centralizes the control of Instant Messaging and Presence and increases the output of your office staff, at-home workers, and smartphone users. Progent's consultant's can in addition assist your company to carry out an efficient migration to Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can use Lync Server 2010 to improve the team-computing capabilities of MS Office programs, and provide webinar training and ongoing support for Microsoft Lync Server and other Microsoft platforms.
Microsoft Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class solution offering advanced security, seamless integration with other Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and improved operational efficiencies, enhanced worker output, and better IP protection. MS Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer remote and onsite configuration support and troubleshooting help for your Office Communications Server deployment and can assist your organization to evaluate the advantages of migrating to Skype for Business. Progent can also help you to design and implement a smooth migration that will add business value to your IT system
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage information. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with real-world expertise and broad experience in designing and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing network solutions powered by the Microsoft SBS line of servers and applications.
Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy recovery functions for Microsoft environment. SCDPM 2016 delivers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, implement, administer, and repair an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or provide comprehensive project management services to help you finish your SCDPM 2016 deployment on time and on budget.
Progentís Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a common spot for your workers or clients to connect to, manage, distribute and manipulate useful data, documents, and software and to interact with other people. It enables faster and more intelligent decisions, more effective access across teams and more economical business processes. The main goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information accessible inside and without a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the data theyíve created in a manner that makes data easy to locate, download and apply.
Progentís Microsoft certified experts offer small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important applications rapidly and automatically to specified users, lower software costs and adhere to licensing agreements by determining usage profiles, improve Windows security by increasing your awareness of vulnerability and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the management capabilities built into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and asset monitoring management including software and hardware inventory.
Progent offers nationwide remote help and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft technology. Progent's engineers can provide Apple macOS and OS X users a variety of services such as desktop assistance, migration to the most recent version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Online IT help offers maximum return for your information technology dollar by preserving user productivity and limiting the time billed for network analysis and repair. Advanced online access technology and experienced technicians and consultants allow Progent to handle most network issues without squandering time and money by traveling to your site. In most of situations your IT issues can be dealt with over the phone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP certified security specialists to help with the most challenging network issues.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client interactions. Integrated Sales and Customer Service modules enable in-house staff to share data to help promote selling success and offer consistent, efficient customer service. Progent can set up the most sensible network environment, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you integrate Microsoft CRM with your sales or customer support data.
Progent's support experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and collaboration functionality. Enabling efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide expert assistance to companies that rely on these platforms to keep their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Progent provides customers the services of engineers who have earned some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their computer support providers have accredited testing as well as broad practical experience so that Progent's clients can engage Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially better vendor assistance than is available to non-certified service providers, enabling Progent to deliver clients a higher level of IT support. In addition, major credentials such as CISSP or ISSEP for network security can aid corporate clients to demonstrate compliance with regulatory requirements by using the services of recognized IT experts.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites that are as far as 300km away from one another. Progent's roster of veteran IT consultants can assist your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR system to show adherence with industry standards and regulatory mandates.
E-Mail Guard is Progent's economical spam filtering and virus defense managed service that offers small companies world-class protection against spam, viruses, directory harvesting, and other types of email-borne attacks on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated library of web-managed antispam and virus protection services that defuse email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server vendor, hardware technology, or geographic location.
Progent's Data Center engineers can show you how to find high availability data centers that match the specific needs of your business. Fault tolerant co-location sites are particularly attractive to small companies due to of their affordability and simplified logistics compared to taking a do-it-yourself approach. Attempting to build an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a full array of consulting and support services.
Progentís Microsoft-certified engineers can assist you to enhance your servers and/or workstations from 32 to 64 bits. Progent can help your company to understand the risks and advantages of moving to 64-bit processing, plan an affordable upgrade process that reduces business interruptions, and offer inexpensive, expert remote help to aid your organization to install 64-bit software and applications on your current computers.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating corporate security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small business plan and implement a configuration of Microsoft ISA Server 2004 that supports your information security needs without limiting your network.
Progent has a long background providing a broad range of online network support and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in providing expert online network support and has provided IT support to clients in all 50 states. Remote support eliminates travel costs and solves issues more quickly than onsite service calls.
Progent's Cisco-certified wireless experts can assist businesses of any size to design, implement, manage and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, coverage, capacity, expandability, security compliance and ease of management required for seamless connectivity between Wi-Fi and wired networks. Progent can provide efficient remote and onsite support for both end-of-life and current 802.11ac Aironet APs and Progent can assist you plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Progent offers affordable online and onsite consulting to assist businesses to migrate all or part of their core IT resources to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.
If your company network combines Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your OS platforms to run side by side for simple administration, transparent dataflow, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux and Windows coexistence assistance services feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Cisco's PIX firewalls have been discontinued and Cisco may no longer offer support these devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine if you should migrate to more current firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and implement a cost-effective migration to Cisco ASA 5500-X firewalls following leading practices.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer support and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, update, and maintenance offerings include network planning, deployment, project management, in-person and off-site technical support and troubleshooting, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent is committed to information transfer from Progent's consultants to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can focus on delivering high-value services where Progent faces little competition. Mid-size companies who work with trusted freelance service providers or who maintain internal support staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more reliable, secure, and efficient.
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, staff, create an enterprise-wide security strategy, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Microsoft Windows Server 2008 represents a major step forward in making IT systems more protected and available, simpler to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, tech support, training, staffing, network monitoring, and security engineering services.