ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical information.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive experience with network security architecture. ISSAP security experts have in-depth understanding of access control systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.
E-Mail Guard is a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by providing continually updated spam and virus filtering, policy administration, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outgoing email filtering to help you troubleshoot your email system and define and enforce company email policy.
Progent's Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP platform based, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its modular approach you are able to license only the functions you currently need, with the option to expand users and increase capabilities in the future. Progent's Dynamics GP/Great Plains consulting experts can help you install, configure and administer the current version of Microsoft Dynamics GP or migrate smoothly from an older version.
Progent's Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent customers without adequate internal resources to assemble effective test environments, the lab reduces capital outlay and engineering risk and helps keep critical network projects on schedule.
If your company network combines Sun Solaris platforms with Windows, Progent can assist you to incorporate your computers into a unified environment that allows all your operating systems to coexist for simple management, transparent dataflow, high availability, superior performance, and tight security. Progent's Sun Solaris and Windows integration support offerings include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network help and repair, on-site technical support, and Help Desk outsourcing.
Progent has been delivering SharePoint support since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine if an on-premises, online or hybrid deployment is best suited for your company; and select the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and maintaining email solutions for companies in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system offers protection, service continuity, easy access for off-site and wireless users, efficient management utilities, and productive integration with telecommunications. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K Server. Progent can also help small or medium companies to migrate to MS Exchange 2016 or MS Exchange 2013 Server.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has few competitors. Small businesses who work with familiar freelance service providers or who maintain internal support personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more reliable, protected, and efficient.
Progent's Cisco certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent can assist businesses of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce equipment expense. Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you avoid the common mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Progent can provide affordable remote support to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Progent can help you to design and implement a smooth migration from a UNIX-powered IT environment to a network powered by MS Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your data and reduce productivity disruption by developing an effective transition strategy that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of current environment, migration planning and testing, Microsoft Exchange migration expertise, information and application migration, and processor and mass storage migration and economization.
Progent's Wi-Fi site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi network optimized for your environment, offering you a wireless solution that has the reception, speed, capacity, Quality of Service, security, and roaming ability your business requires. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi network and on-premises site survey services for validating, tuning, and troubleshooting a functioning wireless network.
Remote management cards give IT managers full control over a server without the requirement for an on-site visit. Through these server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a fault-tolerant company network that includes remote management cards and Progent can utilize these remote server management cards to deliver efficient remote technical support. Progent is familiar with a variety of remote management cards including Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts offer economical remote and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Nagios and MRTG are useful, free monitoring utilities that run under Linux and can be used to monitor UNIX networks, MS Windows networks, or multi-platform situations where the Linux OS and Microsoft Windows coexist. The Nagios monitor lets system support engineers to track network services including POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you track the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system integration experts can show you how to use both these utilities to streamline and repair your system.
Progent's Technical Response Center (TRC) offers national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone support and remote secure computer access to isolate and repair technical problems quickly and affordably. The scope of technical expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult problems to appropriate experts as needed. For critical issues, the TRC endeavors to respond to your request for support in less than one hour.
Progent can assist your business to design a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. You can use Progent's private cloud hosting service to avoid large investments in the acquisition, maintenance, and management of network hardware and data center facilities while achieving the highest levels of network availability and security.
Progent's Citrix-certified engineers can help you to understand the strategic benefits of XenServer and other Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your current XenServer deployment and show you how to optimize resource utilization, responsiveness, protection, availability, and recoverability.
Progent's certified Windows Server 2022 experts can help your organization to design and implement a cost-effective migration to Windows Server 2022 that features high availability and that uses a self-hosted network model or a hybrid model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up calendars, and invite people to conferences with your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage education.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or enhance .NET apps rapidly and affordably.
DoubleTake/Carbonite Software offers a selection of products designed to deliver small and midsize companies a range of affordable alternatives for replicating and recovering vital workloads including Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business IT systems to create a high state of fault tolerance and disaster recovery capability at an affordable cost.
Progent has two decades of experience assisting small and medium-size companies to plan, deploy, optimize, administer, and debug computer networks that incorporate telecommuters.
Microsoft supports transparent hybrid networks that combine Microsoft 365 and local Exchange systems. This allows you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is carried out on time and on budget.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to network users, reducing the complexity of designing, integrating, managing, and using enterprise information and analytical applications on platforms ranging from mobile devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT support programs, small businesses can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class reliability, security, and productivity.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline key processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than two decades of background with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from as-needed guidance to solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
Progent provides clients access to engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers deserve to know that their computer service professionals have accredited testing as well as extensive real-world backgrounds so that Progent's customers can use Progent's service with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts confers priority for substantially superior vendor assistance than is available to non-certified consultants, allowing Progent to deliver customers a better level of computer support. In addition, recognized certifications such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the assistance of recognized industry experts.
Progent's Windows Server 2019 disaster recovery planning consultants can help your organization to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information about your existing security profile and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup environment that minimizes your exposure to a ransomware attack and aligns with your company's needs.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent's webinars provide small businesses the affordability, ease, and versatility of web-based learning plus the effective pedagogic techniques of experienced instructors who utilize the latest technology to emulate real-time, participatory classrooms. Progent offers remote training for popular desktop applications including components of Microsoft Office suite such as Excel, Word, PowerPoint, and Project: MS Dynamics business accounting and analytics software such as MS Dynamics GP (Great Plains); as well as other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent offers technical services for medium size businesses with 100 to 250 system clients. The mid-size company or work group has typically been an underserved part of the market for IT support expertise. The overhead and service delivery practices of major third-party service organizations make them excessively costly for the typical small company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT system whose advanced technology and sophistication are often comparable to the networks of much larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive server monitoring, dramatically lowers the IT maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT experts with background in a wide range of small business network solutions. If your mid-sized organization or small business is searching for the quality of IT help needed by a mid-size organization without budgeting enterprise prices, contact Progent.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast development of cutting-edge enterprise-class applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.
For smaller organizations, computer security and compliance can be too complex to master but too risky to ignore. The largest biggest enterprises have been breached, and the top cloud service providers have occasionally been taken down. It looks like there's nowhere to hide. Progent has made it economical for smaller companies to carry out vital IT security projects effectively by providing the advantage of billable time to the nearest minute with no minimum billing for online support. This means you can have access to a world-class information consultant to provide precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a complete security plan.
Progent can provide access to a veteran consultant with extensive experience configuring, maintaining, and upgrading video conferencing platforms from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house IT support team, your Internet Service Provider, and your telepresence technology supplier to help your company maximize the strategic value of your video conferencing solution.