Progent is a leader in affordably delivering world-class network support to small businesses. Progent's achievement in handling the network service needs of the chronically underserved small company sector is the combined outcome of key technical and operational innovations that have removed much of the conventional costs out of managing network support, added unmatched technical expertise into the support mechanism, and dramatically accelerated the solution process.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or on-premises integration and debugging support to help your organization to plan, implement, update, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique office layout, building structure, and anticipated workloads.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management team, develop an enterprise-wide security strategy, automate IT management, assist with application development, and generate and test a DR/BC plan.
Progent's Cisco CCIE network infrastructure consultants can help your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent provides nationwide remote help and troubleshooting services for companies who run UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Remote technical support offers optimum leverage for your IT budget by extending user efficiency and shortening the hours charged for network repair services. Sophisticated remote access tools and experienced technicians and engineers allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a combination of phone help and online connectivity. Progent can make available Cisco certified CCIE network experts and CISM premier security professionals to assist with the most difficult network problems.
Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network service programs, mid-size businesses can select a simple co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business networks enterprise-class availability, protection and productivity.
Progent can assist your IT team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that seamlessly combine on-premises IT assets as well as one or more public cloud services. To help you to integrate public clouds with networks, Progent offers a range of public cloud migration support services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Progent's Cisco Meraki Wi-Fi AP consultants offer online and on-premises support services to assist businesses of any size to design, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and support Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or computing device.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL inspection. Progent's Fortinet firewall experts can help you to configure your Fortinet FortiGate firewalls to safeguard your IT resources at the network edge, within the data center, at branches, and at the cloud edge.
Microsoft Dynamics GP/Great Plains can help you expand and control your business more efficiently by delivering deep availability of decision-driving information and a rapid ROI. Dynamics GP/Great Plains offers major productivity benefits including its ability to extend the reach of your organization, manage your financials, automate financial operations, unify procedures throughout your company, refine inventory control, increase order accuracy, expand revenue and shorten lead-time, and increase cash flow. Progent can show you how to set up and manage a robust, safe server and network foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to make sure you reap all the benefits of your Microsoft Dynamics GP/Great Plains software.
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the benefits of Microsoft Exchange 2010 for your company and can assist you to plan and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast payback by improving your workers' efficiency, cutting the expense of hardware and support, simplifying administration, and consolidating your vital communications technologies.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
For custom application creation, Progent can provide software design consultants to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent is among the most experienced IT consulting firms for integrating email systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses receive the full benefits of Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server management.
Progent's Helpdesk outsourcing and co-sourcing service programs allow organizations to cut costs, enhance output, and adapt rapidly to fast-changing economic environments.
Progent's certified wireless consulting experts can assist businesses of all sizes to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point environments to provide the performance, range, capacity, scale, security compliance and ease of management required for transparent connectivity between wireless and wired network infrastructure. Progent can provide affordable online and onsite consulting services for both legacy and current 802.11ac Aironet APs and Progent can help your business design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
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Progent's seasoned ransomware recovery consultants can assist your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management strategy following best practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Progent provides clients access to consultants who have earned some of the IT industry's most prized credentials. Progent thinks that customers have the right to know that their IT service consultants have accredited testing as well as extensive real-world backgrounds so that Progent's clients can engage Progent's support with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for significantly better vendor support than is offered to uncertified service providers, enabling Progent to offer customers a better level of IT service. In addition, major certifications such as CISA or ISSAP for network security can help corporate customers to show compliance with regulatory requirements by engaging the services of accredited industry professionals.
Progent's team of application experts offer advanced support, custom programming, deployment assistance, and webinar training for leading applications covering key areas including ERP, general accounting, management reporting, web commerce application development, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting and troubleshooting services remotely, Progent can assist small businesses throughout the U.S. to save the lost productivity and fees associated with travel and on-site visits without sacrificing the high quality of technical services.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's certified SQL Server 2017 consultants can assist you to design and carry out a cost-effective upgrade from your existing SQL Server environment to SQL Server 2017.
Nagios and MRTG are powerful, free monitoring tools that operate with Linux and can be deployed to monitor UNIX/Linux networks, Microsoft Windows networks, or mixed-platform networks in which Linux and MS Windows coexist. Nagios lets network managers to track network services such as SMTP, HTTP, FTP, and PING. MRTG allows you to track the bandwidth through SNMP network appliances including servers, routers, and switches. Progent's system integration consultants can show you how to use both these utilities to tune and repair your computer network.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity environment that spans your data center and cloud assets and guards all users anywhere with any endpoint device.
If your company operates a UNIX, Linux, or Sun Solaris network or a multi-OS network, Progent's CISA and CISSP-certified security specialists can assist your entire organization in a broad array of security topics such as security administration procedures, security design and strategies, access control products and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISA and CISSP define the fundamental competencies and international standards of knowledge that information security professionals are required to master. These accreditations offer executive management the assurance that those who have earned their CISA or CISM certification have demonstrated the experience and knowledge to offer effective security support and consulting help.
Progent can provide small companies with an IT management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy appropriate IT products to enhance business processes so they match better with your business objectives. Your business can create and install a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer.
Progent's certified Windows Server 2022 experts can assist your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services free your business from over-reliance on an individual independent service provider while giving you affordable and dependable access to enterprise-class network expertise. By delivering IT support service when you require it, providing advanced knowledge for key applications, offering value-added services such as automated server monitoring, and billing only for support you use, Progent offers you an economical way for optimizing the productivity of your small business information system. Progent is the intelligent way for small businesses to build and maintain a robust and safe IT system and to have quick access to the skilled consulting ordinarily available only to enterprises who can support a large internal IT group.
Progent can help you plan and implement an efficient move to Dynamics GP so that you preserve your information, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP.
Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine local resources along with one or more public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud migration services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience providing advanced consulting services online, and Progent can help you complete your cloud migration projects on schedule and affordably.
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a feature-rich but manageable information. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a network support expert with real-world background designing and building cohesive, end-to-end business network solutions. Progent's Small Business Server consultants have an average of over 10 years of experience integrating computer systems built on Microsoft products. This expertise assures you success in installing, managing, and repairing network environments that incorporate the Microsoft SBS Server suite of servers and applications.
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and in-depth knowledge in planning and building cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent's IT services can assist you with designing, deploying, managing, and supporting Windows Server systems that increase the productivity of your computer system. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a cohesive information management solution.
Progent offers the support of a certified VMware VCDX consultant to help your organization design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid deployments. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and application mobility.
Progent's certified security consultants can perform NodeZero-based penetration tests to make sure your security monitoring and protection tools and policies are correctly configured and effective.
Progent offers affordable online access to an Oracle MySQL RDBMS administrator or software programmer and can assist businesses of any size to integrate and manage MySQL within a robust network infrastructure that provides advanced performance, scalability, and security. Progent also has experience assisting companies port applications from Oracle to MySQL.
Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent's Network Helpdesk Outsourcing Services for desktop support are designed specifically for small businesses who need fast availability of a Help Desk Service Center with expert telephone support and full escalation capability but who must work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Progent's experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security holes.
Progent's Microsoft-certified engineers can assist your company to streamline desktop change and update management by providing support for management tools such as System Center Configuration Manager, SMS 2003, and WSUS.
Progent's ProSight Virtual hosting services offer small companies a range of advantages including lower capital costs, reductions in operational expense, better executive focus, enterprise-class security, enhanced availability, and business continuity.
This page contains current information on cybersecurity threats, fixes, and best practices. Contact Progent if you need assistance protecting your network against the latest cybersecurity threats.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a group of network consultants located in the Tampa area, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also help you to design and implement a move to the Flexential data center by providing services like designing system configuration, recommending hardware components, system configuration and testing, debugging, streamling online network management, and educating your IT staff.
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center environment.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements favorably impact vital facets of IT such as manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange 2013.
Progent's ProSight family of managed services are designed to offer businesses who maintain minimal internal IT administration and support staffs with low-cost access to enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance expenses, automation of common administrative processes, ongoing absorption of the latest information technology, smooth migration from older technology to modern solutions, close fit between computer technology with business objectives, guidance from veteran IT experts, and freeing up management to focus on business issues rather than ever-changing network technology.
Nexus switches are intended to deliver the performance, expandability, dependability, virtualization support, capacity, data protection and ease of management needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises consulting expertise to help you to create an optimal switch topology, build test environments to confirm your network design, deploy Nexus switches, create and enforce appropriate policies, run security and compliance assessments, configure proactive monitoring and alert systems, fully utilize network resources through virtualization technologies, analyze and repair switching and routing issues, optimize performance, perform capacity planning, and set up the powerful fault-tolerant features available for Nexus products. Progent's consultants can also help you to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.
Progent's support services for patch management provide organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, such as scanners, infrastructure appliances like switches and wireless APs, and Internet-of-Things devices like alarms and health monitors.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to help businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent has put together two low-cost service packages intended to allow small businesses to get a professional security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, an engineer runs an extensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a certified security professional runs a system scan from a secure computer inside your firewall to evaluate your exposure to inside assaults. Both security inventory packages are set up and executed from a protected remote site.
SQL Server 2016 introduces significant enhancements in speed, scale, security, availability, BOYD support, and integrated BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.
Progent offers three essential types of Contact Center services : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your customers convenient access to a dependable support resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on earning the support Helpdesk a positive reputation as a solid contributor to business productivity. Progent's target is to resolve rather than merely report problems.