ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small company's servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to move to another host. Progent's Private Cloud hosting options are based upon proven virtualization technologies that allow small companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched level of vendor independence. Find out about Progent's ProSight portfolio of managed services for small and mid-size businesses.
IT Consulting Services for Local Governments
Progent has a long background delivering a broad range of remote IT support and emergency repair services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering advanced online network support and has provided network support to organizations in all 50 states. Progent's remote IT consulting for local governments eliminates travel costs and resolves problems more quickly than onsite service calls.
NetDocs Expert Support
NetDocuments is a leading cloud-based document management system built specifically for law practices. Progent offers access to NetDocs consultants who can deliver expert advice to help your organization to design, configure, administer, optimize, or debug a document management system solution powered by NetDocuments. To learn about Progent's support services for NetDocuments, go to NetDocs DMS support services.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer advanced online consulting services to help organizations of all sizes to connect their networks with popular public clouds including Azure and Amazon Web Services. Progent can assist you to design and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid topologies that seamlessly combine local resources along with cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of public cloud integration services such as Microsoft 365 integration with on-premises Exchange and Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.
Amazon Web Services (AWS) Integration Consulting
Progent's Amazon AWS planning and integration experts offer affordable remote consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can help you create cloud-based or hybrid environments that seamlessly incorporate Amazon AWS resources. Progent offers as-needed expertise or Progent can deliver project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud.
Ransomware Removal and Recovery Consulting
The latest variants of ransomware not only encrypt critical online files but also infiltrate any accessible system backups. Progent's experienced ransomware cleanup consultants can assist you to restore a network victimized by a crypto-ransomware attack such as Ryuk, WannaCry, Hermes, Spora, TeslaCrypt, or MongoLock. To find out more, see ransomware removal and operations restoration services.
Comprehensive Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-grade colocation centers in major metropolitan areas across the United States. Progent's colocation center consulting team can improve your system’s redundancy and performance by helping you select a colocation site that addresses the individual needs of your business including geographic location, space, communications, budget, and value-added features and services. Progent’s colocation center support services are designed for businesses with hardware located at colo hosting sites and in need of timely in-person service at the colocation site plus remote help from Microsoft and Cisco Certified experts. Progent offers a variety of colo center consulting services such as system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, development and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage clustering systems.
Active Directory (AD) and Microsoft Entra (Formerly Azure Active Directory) Planning and Integration Consulting
Progent's consultants can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and cloud assets. To find out more, refer to Active Directory and Microsoft Entra planning and deployment consultants.
365 Total Backup (formerly Altaro Office 365 Backup) for Microsoft 365 Data Protection
Microsoft 365 offers simple archiving but does not include integrated support for vital data protection capabilities such as Exchange backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup (formerly called Altaro Office 365 Backup), delivers a feature-rich platform for automatic backup and rapid recovery of all your organization's Microsoft 365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive files, and the contents of Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive managed services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides a low-cost backup-as-a-service solution that defends Microsoft 365 subscribers against data loss resulting from human or system error, malevolent sabotage, and malware assaults such as ransomware. For details, visit ProSight DPS 365 Total Backup solutions for Microsoft 365.
Co-managed Help Desk Services
Progent's Co-managed Service Desk allows your information technology team to split responsibilities for Service Desk support transparently between your in-house network support staff and Progent's nationwide roster of IT support technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a joint IT support solution built around ConnectWise Manage, the industry-leading Professional Services Automation (PSA) tool for administering IT service calls, issuing trouble tickets, assigning responsibility, monitoring progress, and generating management reports. The price for Level 1 support for Progent's Shared Help Desk service is typically under $18 per user per month. To learn more, refer to Progent’s shared Help Desk services.
Talk to a Progent Network Consultant
To learn how you can get in touch with a Progent network consultant for online or on-premises help, call