For small company networks located within the state of Wyoming, Progent's Microsoft and Cisco authorized technical team members can provide online help and remote troubleshooting to repair your computer system issues fast and affordably. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to diagnose and resolve computer network problems without the expense and time delays associated with in-person service visits.
If your Wyoming business is situated outside of the larger metro areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby network systems support choices may be limited in skills, or not available during an emergency. This can result in a computer network that is unstable or causing wasted time due to technical problems persisting for too long. Progentís group of expert network consultants average more than 12 years of real-world industry experience, in the trenches of network support, performing a broad range of technical projects for a broad range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to provide cost effective network solutions.
Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS integration consultants can provide cost-effective online consulting to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid networking models that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed expertise or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS cloud.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent consulting expert has access to the technology and training resources required to deliver the best computer support available. Progent's IT outsourcing, Help Desk Call Center, Office 365 deployment support, and application development services allow small and midsize business customers to take advantage of the wide array of knowledge associated with the IT departments of big organizations without the significant expense and distraction of maintaining a large in-house IT group.
ProSight IT Asset Management for Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight suite of managed services for small organizations.
Desktop Support Services
Progent offers a broad range of affordable services to help your company to deploy, configure, troubleshoot, and administer desktop PCs and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 migration assistance, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.
Wide and Deep Experience with Office Networking
Progentís group of more than 100 networking experts means customers can take advantage of the leverage of more than 1,000 years of cumulative experience and collective information to fix the most difficult network issues. Progentís accredited network consultants possess the experience to identify fixes fast and deliver them cost effectively.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice experts can provide Cisco UC520 consulting services to assist you to manage your legacy UC500 VoIP gateway or plan and implement a smooth migration to a current VoIP solution.
Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting services to assist companies of all sizes to connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective hybrid environments that support Windows and Linux operating systems and applications in hybrid architectures that utilize on-premises resources along with cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments and Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer remote or onsite support to assist organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for the technologies that go into creating an end-to-end Jabber collaboration solution including Cisco network devicesand management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a cohesive collaboration solution.
MS SQL Server Application Development
Progent's SQL Server developers can help you to create and maintain applications that utilize the SQL Server RDBMS. Progent follows leading practices to create efficient, easy-to-manage SQL Server applications and is able to team with a client's management to complete projects in a timely and cost-effective way. Progent for can assist you to build SQL Server applications by offering a wide array of consulting services such as functional specs, data tier architecture, normalization, T-SQL coding, software configuration, capacity planning, performance tuning, backup/recovery, clustering, consolidation of stored procedures, synchronization solutions, security and compliance, and disaster recovery/business continuity planning.
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with government and industry data protection standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or on-premises help from a certified CCIE consultant to assist you to design, implement, administer and repair unified communications networks that incorporate Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting companies of any size to create advanced collaboration solutions by delivering services that include Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, Voice over IP and video phones and soft phones configuration, and wireless IP phone solutions. Progent's consultants can assist you with Cisco's extensive library of UC applications like Cisco Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center, and Unified Attendant Console.
Consulting and Troubleshooting Services for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have more than 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to assist your organization to upgrade cost-effectively from SCOM 2012 to SCOM 2016.
Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless expansion of Unified Communications Manager (CUCM), is a unified voicemail solution that facilitates productive collaboration by providing flexible set of alternatives for accessing calls and messages within an environment that is simple to deploy and administer. Cisco Unity Connection allows you to read and manage your voice messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response, and greeting services for small to mid-size businesses and enterprise branch offices with up to 500 users. Progent's Cisco-certified CCIE consultants offer Unity Connection and Unity Express (CUE) integration and technical support services to make sure your voice messaging deployment delivers the highest possible competitive value.
Get in Touch with a Progent Computer Consultant
To learn how to contact a Progent network support expert for online or onsite help in , phone 1-800-993-9400 or visit Remote Network Help.