For small office network systems located within the state of Wyoming, Progent's Microsoft and Cisco certified consultants can deliver remote phone help and troubleshooting to resolve your computer system issues fast and affordably. Progent has developed world-class expertise, advanced software tools, and support databases to identify and fix computer network problems while avoiding the high cost and delays associated with in-person technical service calls.

If your Wyoming business is situated beyond the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your local network support choices may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís staff of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of clients. This means you obtain not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to provide affordable network solutions.

Part-time CIO Services
Progent can provide businesses with an information management expert who can act as a part-time CIO. This experienced IT officer can provide long-term direction to assist your company to integrate appropriate technology to improve business operations so they align more closely with your business objectives. Your business can create and implement a well thought out information technology strategy without absorbing the cost of a full-time Chief Information Officer. Key services Progent's temporary CIO can perform include strategic planning, rationalizing IT budgets, building and tracking models for ROI, optimizing workflows, negotiating with suppliers, establishing security standards, business impact analysis, streamlining network administration, software revision control, IT asset documentation management, and disaster recovery/business continuity preparedness.

Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon AWS cloud integration experts offer affordable online consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-centric or hybrid ecosystems that efficiently integrate Amazon AWS resources. Progent offers as-needed consulting or Progent can provide project management outsourcing to help you move efficiently to the Amazon AWS platform.

Immediate Support for Urgent Issues
With Progentís urgent online network troubleshooting services, you can get immediate support for problems that are causing network disruption. Remote help does away with the lengthy delay and higher cost required for on-site network help. For ordinary IT management work, Progentís online support consultants can complete most jobs within a few minutes of receiving a request, instead of forcing your company to wait for hours for on-site support to arrive.

Eliminate Dependence on Freelance Consultants
By creating a relationship with a full-service IT support firm like Progent rather than with an individual freelance consultant, your company is ensured timely access to knowledgeable experts whenever you need them. You do not have to worry that sickness, classes, vacations, or conflicting jobs with different clients will leave you with no help when you have a crisis.

Full Portfolio of Security Assistance
Progent's CISM, GIAC, and CISA certified security consultants can assist you to perform complete security assessments, restore operations rapidly from intrusions, configure firewalls, set up secure techniques for remote and mobile connectivity, deploy spam and virus protection and email encryption, and craft a company-wide security plan built around round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint security.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop solutions reduce the effort required for IT administrators to install applications so they are standardized throughout an entire user base, provide the power to control rights to business information, and allow fast deployment of additional or updated desktops. In Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies desktop access, enhances responsiveness, tightens data security, centralizes management, and offers a nearly seamless user experience. Progent's Windows Server 2016 engineers can assist you to evaluate the strategic advantages of Microsoft's desktop virtualization solutions, configure pilot and production deployments, optimize your network architecture to support virtualized desktops efficiently, evaluate and remediate security issues, and train your network administrators to utilize industry best practices to achieve a fast ROI from desktop virtualization.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any facet of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small office from advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that support onsite, online, and mobile users sharing IT resources distributed across multiple physical sites and public and private clouds.

Mac Support
Progent's engineers can provide Mac users a variety of services such as remote Mac desktop help, expertise with Mac applications, Outlook for Mac and MS Exchange consulting, Apple macOS and OS X protection and connectivity consulting, co-existence between Apple macOS and OS X and Microsoft Windows networks, and one-on-one training. For IT networks based solely on Apple macOS and OS X or for environments incorporating a combination of Apple macOS and OS X, Linux, and Windows-powered servers and workstations, Progent has the background and depth to deal with the complexity of designing, configuring, and maintaining a network infrastructure that is dependable, protected, efficient, and supportive of your company's objectives.

Comprehensive Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-class Internet Data Centers in the and major metropolitan areas throughout the United States, and Progent's colocation consulting team can improve your systemís reliability and performance by helping you select a remote data center site that addresses the specific requirements of your company including geographic proximity, space, connectivity, budget, and value-added features and services. Progentís data center IT services are designed for companies with hardware housed at collocation hosting sites and requiring on-demand in-person assistance at the collocation site as well as online help from Microsoft and Cisco Certified experts. Progent provides a variety of co-location center consulting services such as network topology analysis, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, design and installation of high availability systems, architecting and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and creating fault tolerant server cluster systems.

VMware NSX Network Virtualization
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to design, configure, test and manage a DR system powered by VMware SRM and VMware NSX.

Cisco IOS software Update Consulting
If your network includes Cisco routers, you may be running an old release of Cisco IOS, the control software used in almost every Cisco router and current switches from Cisco. Cisco often publishes upgrades to IOS in order to fix bugs, plug security gaps, or improve functionality. However, upgrading IOS or other Cisco control software can be tricky, depending upon your Cisco appliance and your network infrastructure. As an example, there may be limited internal Flash storage that might cause a new OS release to operate incorrectly. Progent's Cisco CCIE consultants can provide a wide selection of services related to upgrading Cisco IOS software or any other Cisco OS like IOS EX, CallManager or Unified Communications Manager. Progent can perform inventories of your router software, recommend sensible updates, provision Cisco appliances, transfer images/, configure and test your update, optimize performance, resolve issues, and teach your network support staff how to utilize any significant new features.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or on-premises expertise to assist businesses of all sizes to design, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the products, technologies and services that make up creating an end-to-end Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.

Get in Touch with a Progent Network Consultant
To learn how to access a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or go to Remote Network Support.