For small office network systems located throughout the state of Wyoming, Progent's Microsoft and Cisco qualified technicians can deliver remote phone support and remote troubleshooting to solve your network issues fast and affordably. Progent has developed enterprise-class expertise, software tools, and support databases to diagnose and repair IT problems without the high cost and delays normally associated with onsite service calls.
If your Wyoming small business is located beyond the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your local network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This can result in a network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a varied range of customers. This means you get not just the technical competency needed for the job, but a consultant with demonstrated methods for applying those skills to assist with efficient network solutions.
Microsoft Desktop Virtualization Help
Microsoft's desktop virtualization technologies lower the effort needed for IT administrators to set up software programs so that they are standardized across an entire user base, provide the ability to control access to critical data, and enable quick installation of new or updated desktops. With Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies desktop connectivity, enhances responsiveness, strengthens security, unifies management, and provides a nearly seamless client experience. Progent's Windows Server 2016 engineers can assist your company to evaluate the strategic benefits of Microsoft's virtual desktop solutions, configure pilot and production environments, improve your network architecture to accommodate virtual desktops efficiently, assess and remediate security issues, and train your network administrators to utilize industry best practices to achieve a fast ROI from desktop virtualization.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists can provide Cisco UC520 consulting services to assist you to maintain your legacy UC500 VoIP gateway or plan and carry out a smooth migration to a current VoIP system.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can impact your network. Find out about the complete ProSight series of value-priced managed services for small and mid-size businesses.
NetApp SAN Storage Solutions
Progent offers enterprise clients online or on-premises NetApp SAN consulting support for NetApp's complete portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN deployments efficiently following best practices.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi appliances installed across multiple venues with any number of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi professionals who can help you to determine the benefits of Ubiquitiís UniFi technology for your environment and help you to plan, deploy, administer, and troubleshoot your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Microsoft SQL Server Software Programming
Progent's SQL Server developers can assist your organization to create and maintain applications that utilize the SQL Server RDBMS. Progent adheres to leading practices to build efficient, manageable SQL Server database applications and knows how to work with a customer's management to complete programs in a cost effective and cost-effective manner. Progent for can assist your company to create Microsoft SQL Server solutions by providing a wide selection of consulting services such as functional specs, data tier architecture, ETL development, T-SQL coding, software installation, storage management, performance tuning, backup and restoration strategies, clustering, reusable schema, synchronization mechanisms, security and compliance, and business continuity.
Progent's Customer Testimonials
Progent has provided remote or on-premises technical support assistance to businesses in each state in the United States. Many of these customers have expressed their appreciation to Progent through testimonials to the excellence of Progent's support personnel. Take a look at Progent's customer testimonials to learn what people have said concerning the high level of Progent's consulting services
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad range of services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup. To find out more, go to Altaro VM Backup Certified Consultants.
Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services that include planning, deployment, management, troubleshooting, and application development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment. In case you are already using Microsoft SQL Server 2014, Progent can assist you to carry out a smooth transition to SQL Server 2016.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security professionals. GIAC certifications are recognized by companies and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with any of the security disciplines covered within the GIAC accreditation including auditing infrastructure security mechanisms, security incident management and response, intrusion detection, web-based services security and SIEM solutions for compliance with government requirements for reporting security events.
Comprehensive Reporting of Services
Progent provides complete and detailed reports of all service work to ensure customers donít ever feel ďcaptiveĒ to their support company. Progent sends e-mail documentation of services immediately after completion of each support interaction, and also encloses a printed copy along with monthly invoices. Complete IT service reporting makes it less disruptive for customers to transfer to a new service organization or assume more service duties in house. Good service documentation also provides IT managers the information required to evaluate support services and develop better informed network budgets.
Contact a Progent Computer Consultant
To find out how to contact a Progent computer support expert for online or onsite assistance in , phone 1-800-993-9400 or go to Online Network Support.