For business networks located in the state ofWyoming, Progent's Microsoft authorized technicians can provide online support and troubleshooting to resolve your computer system troubles quickly and affordably. Progent has developed enterprise-class skills, software utilities, and support knowledge bases to troubleshoot and fix computer network problems without the expense and delays normally associated with in-person service visits.
If yourWyomingorganization is located outside of the larger urban areas such asCheyenne, Casper, Gillette, or Laramie, your local computer support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a computer network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of clients. This means you obtain not only the technical skills needed for the task, but a professional with proven methods for applying those skills to deliver excellent network solutions.
Progent's Test Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for testing mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers without sufficient internal resources to assemble effective test environments, the lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting experts can provide online and onsite expertise to assist your organization with any phase of business intelligence (BI) reporting ranging from debugging or modernizing applications to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can help your company to maintain your current reporting environment, assist you to upgrade reports from an outdated reporting product to a current one, and provide custom remote training tailored to your specific requirements. Progentís management reporting consultants can provide experience in the leading business analytics reporting and visualization platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
Citrix Virtual Desktop Consulting
Progent's Citrix virtual desktop consultants can assist you to design, implement, manage, and troubleshoot a virtual Windows desktop and application delivery and management solution by providing XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist you to administer and support an off-site datacenter that offers high uptime, enhanced protection, and fast recovery. Progent can also help you with additional virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, each Progent consulting expert has access to the technical and training resources required to deliver the best computer help possible. Progent's IT outsourcing, Help Desk, Office 365 deployment expertise, and application programming services permit small business customers to take advantage of the wide array of skills found in the IT departments of big enterprises without the high expense and hassle of maintaining a large in-house network team.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and scalability and is also easy to transfer to any data center. Progent's Private Cloud hosting options are built upon mature virtualization techniques that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network management while achieving world-class fault tolerance and an unmatched level of vendor independence. Find out about Progent's ProSight family of managed services for small and mid-size businesses.
Oracle DBA Support and Software Development
Progent offers affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software programmer. Progent can help you to develop effective solutions for critical Oracle DBA tasks including database tuning, backup/recovery processes, and information security, or train your in-house staff how to use industry leading practices for simplifying various management procedures. Progent can also offer the services of a PL/SQL developer to assist your company to build, tune, troubleshoot, or migrate Oracle-based applications that can range from business reports to data-driven web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Infrastructure Consulting Services for Telecommuters
Progent can help small and medium-size companies to plan, implement and troubleshoot the infrastructure to support a remote workforce. Areas of infrastructure for which Progent's consultants offer support include secure and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) platforms, router integration, Wi-Fi LAN design and deployment, and robust Internet connectivity. For details about Progent's infrastructure support services for at-home workers, refer to infrastructure expertise for telecommuters.
Collaborative Technology Support Services for Remote Workers
Progent can assist small and mid-size businesses to configure collaborative platforms like SharePoint and Microsoft Teams to make it easy for their remote workforce to engage in positive interaction with fellow workers and customers. For information about how Progent's experts can assist organizations to install and manage collaboration platforms for telecommuters, visit collaboration technology consulting expertise for at-home workers.
Consulting and Troubleshooting Expertise for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to provide a unified solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of VMM, develop processes for creating and installing VMs and hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches, develop and debug PowerShell scripts, and help you assess the potential business benefits of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Ransomware Removal and Recovery Consulting
Progent can provide the services of proven ransomware recovery consultants with the skills to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock. To find out more, visit ransomware cleanup and restoration expertise.
Online Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop support from service requests through ticketing, assigning accountability, screen sharing, progress tracking, problem solving, and and metrics. Intended for small businesses with few if any full-time supprt personnel for desktop issues, Progent's Standard Help Desk Services offer remote support at a significant discount off Progent's regular desktop troubleshooting rates. Progent can also provide fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. For details, visit Progentís online desktop Call Center services for small businesses.
Design, Deployment and Troubleshooting Expertise for System center 2012 R2
Progent's System Center 2012 consultants have over 15 years of background deploying, supporting and troubleshooting the core components included with System Center and can assist your organization to design, deploy, maintain, and fix your System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also offers System Center 2016 upgrade consulting to assist your organization to move to the current version of Microsoft System Center from a previous release or from a third-party IT management platform to deliver the advantages of best-in-class deployment, centralized management, security, plus datacenter and critical application availability and performance monitoring.
Progent's Microsoft-authorized SharePoint 2013 specialists, Microsoft SharePoint 2010 developers and Office SharePoint 2007 experts can help you evaluate the economic justification for deploying the latest version of SharePoint Server, advise you on the most sensible version of SharePoint Server for your application, provide configuration and deployment expertise, assist you to set up Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and customized application programs to work with Microsoft SharePoint, develop a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.
Video Conferencing Consulting Services
Progent offers the support of an accredited video conferencing consultant with expertise integrating products from the leading video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can help your company to design, install, expand, or troubleshoot a video conferencing environment that protects your investment and maximizes the strategic value of your IT system. Progent also offers the services of infrastructure engineers who can assist companies of any size to build and maintain a network that provides the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.
Endpoint Security Protection Consulting Services for a Remote Workforce
Progent can assist small and mid-size businesses to implement network security protection systems and provide mitigation expertise for telecommuters. To find out about Progent's cybersecurity protection services for an at-home workforce, go to cybersecurity protection consulting services for telecommuters.
Help Desk Co-management Services
Progentís Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progentís shared Help Desk service is a collaborative support solution built around the top professional services automation (PSA) platform for managing service requests, ticketing, responsibility, status tracking, and reporting. To learn more, refer to Progentís Co-managed Help Desk services.
Get in Touch with a Progent Network Consultant
To see how you can contact a Progent network support expert for remote or onsite expertise in #(state), phone 1-800-993-9400 or visit Remote Computer Help.