Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile access to email, scheduling, web programs, and other critical business information. Progent can provide Yonkers, New York businesses the expertise of BlackBerry-qualified professionals who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for organizations of any size, effective deployment and support of BlackBerry technology has grown more difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.
Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
Integration Services for BlackBerry BES Server
RIM's advanced platform for managing large groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange, Domino, or Groupwise users to send and receive emails that stay encrypted during wireless transit to provide maximum security. BlackBerry BES Server also streamlines a broad selection of vital management tasks ranging from smartphone setup and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Update BlackBerry device software wirelessly
- Manage user settings with BlackBerry's extensive library of IT policies
Progent's BlackBerry-qualified consultants can also assist your company to use BES Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:
- Set up and manage BlackBerry's high-availability infrastructure based on virtual servers
- Deploy BlackBerry smartphones wirelessly
- Set specialized administration roles
- Monitor and analyze the overall health of your BlackBerry system
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements assessment, system design, installation planning and execution, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, processors and mass storage, network topology, and application set up.
To maximize system protection, Progent's BlackBerry expert can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent for Help from a BlackBerry-Certified Professional
To get in touch with Progent about engineering support for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.