Consulting and Technical Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other vital business information. Progent can provide Yonkers, New York companies the expertise of BlackBerry-certified professionals who can help businesses to manage existing BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the standard for companies regardless of size, effective deployment and support of BlackBerry technology has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to external consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient remote support capabilities, gives small companies an affordable solution for integrating RIM BlackBerry products productively into their information network.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.

Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry smartphones, offering a centralized solution for controlling critical jobs such as device installation, upgrades, and deactivation and providing a strong foundation for data protection and high availability. BlackBerry BES Server supports transparent communication between Microsoft Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry smartphones and supports over-the-air synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry BES Server includes a variety of data protection capabilities beginning with advanced data encryption of information sent between a BlackBerry device and BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in selecting levels of protection to match the specific needs of your network. Progent's BlackBerry certified consultants can help your company to choose advanced security functions and enable them remotely. Examples of these over-the-air selectable security settings are:

  • Disable a device
  • Wipe data from a misplaced or stolen device
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malware

BES Server also provides flexibility in determining how to prevent mobile users from installing or executing unsafe or prohibited applications. Progent can assist you to choose protective processes such as:

  • List precisely which applications are allowed on the device
  • Block third-party applications from using non-volatile memory on the smartphone
  • Determine which functions external applications can access on the device
  • Limit the kinds of connections external programs running on the device can initialize
  • Block all third-party programs from being installed or run on the smartphone

Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For businesses in Yonkers, New York who require quick and affordable help from a qualified BlackBerry consultant, Progent offers efficient online help from a veteran network support staff who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to solve technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and offer professional support in areas including resolving synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also assist your business to resolve a wide range of issues concerning synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a leader in delivering countrywide online consulting services for small company networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses low and, by resolving problems promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
In order to ask Progent about technical expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.