Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining location-independent access to email, scheduling, web applications, and other vital business data. Progent can provide Yonkers, New York companies support from BlackBerry-premier consultants who can assist organizations to manage their BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations of all sizes, successful integration and maintenance of BlackBerry technology has become increasingly difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses often turn to external consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their IT system.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless software, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
917-781-0096 Brooklyn Network Support Services
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901
973-939-0035 Edison Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601
562-583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services
Yonkers 2 Overhill Rd
Scarsdale, NY 10583
914-662-8006 Yonkers Network Support Services


Technical Support Services for BlackBerry BES Server
Research in Motion's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange, Lotus Domino, or Groupwise clients to send and receive messages that are encrypted in transit to ensure maximum security. BlackBerry BES Server also streamlines a broad selection of crucial management tasks ranging from BlackBerry configuration and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-premier engineers can assist you to use BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage client settings with BES Server's vast selection of IT policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant architecture based on virtualization
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Automatically track and analyze the integrity of your system

Professional BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to provide prompt assistance to businesses in the Yonkers region or throughout the state of New York. Progent's seasoned online consulting experts have helped IT organizations resolve network problems and reduce IT service expenses in each state in the United States and established a large following of loyal clients. (See Progent's client testimonials.)

Progent offers online consulting support for a wide selection of technologies associated with BlackBerry products including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can in addition assist your business to resolve a broad array of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connections, IM, desktop software configuration, and Desktop Redirector.

As a leader in delivering countrywide remote support for small office networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs at a minimum and, by resolving issues promptly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements assessment, system design, installation strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software versions, server hardware and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry expert can help your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Qualified Expert
To ask Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.



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  • IT Outsourcing Technology Professional
    Consultant IT Outsourcing

    Progent can provide in-depth online support for all major technologies associated with todayís small business IT networks and offers an array of vital, as-needed support services such as a temporary CIO to provide senior-level IT design and negotiating skills, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for critical initiatives like office relocations oroperating system upgrades, Cisco-certified experts for building and maintaining fast and robust network infrastructure, security specialists to verify information protection and compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, customize, or troubleshoot business application programs.

  • Specialists BlackBerry BES Express CISSP Certified Security BlackBerry BES Server Express Consultant Services
  • Sun Solaris Remote Technology Professional Professional Linux Online
  • Sun Solaris Specialists Professionals Solaris
  • Support Exchange 2016 Exchange Server 2013 Setup and Support

  • Windows Server 2019 Live Migration Support and Setup
    Windows Server 2019 and SQL Server Technical Support Services

    Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

  • Support Outsourcing Microsoft Exchange 2010 Upgrade 24/7 Microsoft Exchange Server 2010 On-site Technical Support
  • Tandberg T3 Telepresence Engineer 24x7 Videoconferencing Technology Consulting Services

  • ProSight Automatic Patch Management Online Support
    Top Ranked Automated Desktop Inventory Online Troubleshooting

    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they can disrupt your business.

  • Technical Support High-Availability Clustered Servers MCSE Expert Certified Support and Setup High-Availability Clustered Servers
  • Technical Support Services Microsoft Exchange Cluster SQL Server Cluster Setup and Support
  • Top Quality Cisco Certified Systems Instructor (CCSI) Computer Firms MCSD Computer Support Firms
  • Top Quality ProSight Hybrid Cloud Data Backup Services Consultant ProSight DPS Backup and Recovery Services Consultant Services

  • Top Ranked Microsoft Windows 2008 R2 Remote Technical Support
    Windows Server 2008 R2 Outsourcing

    Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, develop pilot programs and rollout plans, install Windows Server 2008 with your network infrastructure and applications, train your IT staff how to run enhanced management tools, and provide ongoing consulting and technical support via affordable options including Help Desk service and online technical assistance.

  • Top Ranked 64-bit Server Network Consultant 24 Hour 64-bit Computing Consulting Services

  • Information Technology Consulting Check Point VPN-1
    Check Point 16000 Firewalls Network Security Audit

    Progent's Check Point Software firewall experts can show you how to design, deploy, and administer firewall solutions that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you maintain older Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.

  • Top Ranked Voice over IP Consultant Top Ranked Microsoft VoIP Support and Setup
  • Top Small Business Software Outsourcing Consultant Support Consultants Small Office
  • Urgent Consulting Services VMware NSX and Site Recovery Manager Consultancy VMware vCloud Director vCD
  • Urgent SQL 2008 Reporting Services Integration Companies SQL Integration Companies
  • VMware VCDX certified Consultant VMware Site Recovery Manager Migration Specialists
  • VMware vSphere Integration Integration Support VMware vSphere Integration Professionals
  • Wave 2 wireless controller Computer Consulting Flex Series Wireless Controller Integration Support

  • Microsoft Certified Expert SharePoint 2013 Web Parts Professionals
    SharePoint 2013 Network Consultants

    Progent has been delivering SharePoint support since the first SharePoint product was published more than a a dozen years, and Progent has the scope of IT know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in individual jobs associated with your SharePoint 2013 deployment.

  • Westchester County New York SQL 2012 Network Service SQL Server 2012 Computer Consultancy Firms
  • Wi-Fi IP phone integration Support Top Rated wireless VoIP phone and Aironet APs Setup and Support
  • Windows 10 Consultant Windows 10 Migration Networking Group
  • Windows 2003 Technology Consulting Microsoft Windows Server 2016 Technical Support Services
  • Windows 7 64-bit Upgrade Integration Firm Engineer Windows 7 Security
  • Windows 8.1 Storage Spaces Network Specialist Microsoft Windows 8.1 Consultancy
  • Windows Server 2008 Security Online Technical Support Windows Server 2008 DirectAccess IT Consulting
  • Windows Server 2012 Administration Yonkers Manhattan White Plains Windows Server 2016 Outsourced IT Services Yonkers New York
  • Windows Server 2012R2 upgrade Engineers Windows Server 2012 R2 Hyper-V Remote Technical Support
  • Yonkers BlackBerry BES Migration Consultant BlackBerry BES Computer Tech Yonkers, NY

  • Clustered Server Computer Consultant
    Fault Tolerant Internet Connection Outsourcing

    Progentís high availability system experts offer non-stop computing consulting, disaster recovery services, network load balancing, high-availability interoffice connectivity, high-availability Internet interface design, non-stop data center services, and other 24x7 operations consulting to help your small business design a 24x7 network for line-of-business applications. Progent has the experience to develop economical, 24x7 systems by deploying the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a completely mirrored Internet interface and efficient network load balancing.

  • Yonkers, New York Consultancies Yonkers Tech Support Outsource
  • iPhone and Windows 8.1 integration On-site Support iPhone and SQL Server integration Information Technology Consulting
  • BlackBerry Desktop Manager Systems Consultant Westchester County New York
  • macOS Small Business Networking Mac Phone-based Specialist
  • wireless VoIP phone integration Computer Consultant wireless IP phone upgrades Online Help

  • Service Reporting Onsite Technical Support
    IT Consulting Service Reporting

    Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many independent consultants or small support firms who provide minimal documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the service reports sent by each staff member to every client. The discipline of documenting and archiving support records results in more effective support and eliminates a variety of typical problems such as when a support customer is effectively held hostage to a consultant who wonít release the keys to the kingdom.


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