Fast and Affordable Online Support for Yonkers New York Networks
Fast Phone Support for Yonkers NetworksFor companies in Yonkers New York, Progent offers remote technical support for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have provided remote troubleshooting to businesses in every state in the U.S. (Check out testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE engineers to solve complex infrastructure issues, plus the services of CISA and CISSP-certified cybersecurity consultants to help with advanced security architecture and diagnostic issues.

Progent's online technical support experts offer excellent leverage because they have the real-world experience and have access to the advanced technology required to solve most information system problems rapidly. This reduces direct expenses because service calls use up fewer chargeable minutes. Online support also avoids the cost of dispatching a consultant to your site. Your company benefits even more in incidental costs by minimizing or eliminating network outages and related losses due to business disruption, disgruntled customers and vendors, idle employees, and distracted executives. Progent's advanced remote technical support experience is especially valuable for organizations that are dependent on public clouds for critical network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises support may not be an alternative.

Progent's billing policy for remote help is designed to leverage your network support investment. Progent charges per minute for telephone-based assistance, so you owe only for the support that you actually get. Unlike many remote support companies, Progent imposes no service activation surcharge or minimum fees. Progent's per-minute granularity and simple model for pricing do away with situations where quick repairs manage to end up as big bills. Progent's penchant for disposing of technical issues quickly means your business spends less money.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has mastered an array of optimized tools and proven processes that promote the highest degree of effectiveness for remote technical support and troubleshooting for information networks of any size. Progent offers safe VPN support for gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology enables the consultants of Progent's Technical Response Center to interface to your company's network remotely without breaching system security.

Progent's powerful technical support reporting application includes comprehensive documentation of the service that Progent's customers have received. Progent's team engineers have the benefit of the records of support provided to every client by every Progent consultant. This archive of trouble tickets and responses is structured as an easily searchable proprietary database that allows Progent's online technical engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support improves over time. Progent's high-level accreditations and working associations with major technology companies including Cisco and Microsoft make available other massive support databases and permit priority access to manufacturers' in-house engineering staff so Progent's online consulting specialists can arrive at the best resolutions promptly.

Online support available from Progent to customers in Yonkers New York include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent offers a family of budget-friendly, fixed-price services designed to allow small and mid-size organizations to utilize the same best-of-breed IT solutions deployed by many of the world's leading enterprises. The ProSight series of IT management outsourcing services covers all critical aspects of information technology such as email protection, security and compliance, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the entire threat progression including protection, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent managed from a single control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with government and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and troubleshoot their networking appliances like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating tedious network management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent consultant so that all potential issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness either to block or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient AV and backup/recovery environment that aligns with your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT programs. Billing charges for longer-term consulting tasks are determined according to the qualifications of the consultants involved. Progent's background in these special fields of information technology allows customers to complete critical initiatives within budget and on schedule. Progent's project-based remote consulting services include:

  • Call Center Services
    Progent's Help Desk Call Center service options for businesses with networks that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, shared Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle challenging problems.

    Progent's Call Center consulting support can aid you in creating an efficient new Help Desk Call Center or enhancing your established organization, identifying or modifying Help Desk Call Center software products to meet the special demands of your corporation, or providing occasional online staff to work with your in-house Help Desk team during demanding situations such as software migrations, major upgrades, or rolling out new applications.

    Progent's Call Center team of veteran information technology professionals provides your workers in Yonkers New York immediate contact with an efficient network service group with extensive experience providing telephone-based support and online repair service for networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's charter is to give the Help Desk Call Center perception as a crucial contributor to company efficiency, and Progent's goal is to fix and not simply report network problems.

  • Business Applications Services: Education, Custom Development, and Integration
    Progent's Applications Consulting Group offers phone-based advanced consulting expertise and education in special application fields that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and education for popular Microsoft applications such as CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. To read more information about Progent's expertise, customization, and training offerings, visit Progent's Applications Experts Services.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless management of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers organizations in Yonkers New York online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM to suit your environment so your IT maintenance is proactive and automated. By anticipating possible problems before they cause crashes, system monitoring can avoid inconvenient and costly information system failures. Progent can also deploy network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows systems, or environments that support multiple OS platforms.
How Your Yonkers Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent online expertise with Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Remote Support, phone 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Yonkers New York, Progent's online computer support specialists can provide professional and economical IT help whenever your organization requires it. More than a decade of offering online repair services has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting capability and to refine remote access tools to solve network problems rapidly while eliminating the expense and lost productivity associated with in-person service visits.

Even if your Yonkers company works with a regular freelance consultant or employs an in-house organization that can deal with ordinary network issues, Progentís Microsoft certified engineers are available to provide an easy and transparent remote expansion of your local resources for situations when your usual IT support personnel either lack the bandwidth or the knowledge to handle sudden network crises or especially challenging integration problems.

Advantages of Progent's IT Support for Offices in Yonkers New York
Progent's online support services enable your Yonkers organization to have the advantages of immediate, enterprise-grade IT support without the cost of maintaining an in-house IT organization. Your network will derive greater strategic worth by being increasingly available, productive, and protected. Advantages to your business include:

  • Convenient remote extension of your on-site IT resources
    With most offices in Yonkers New York, nearby network service providers, whether represented by outside consultants or an internal maintenance staff, can handle the majority of technical issues. However, serious problems can strike when your regular resources are too busy or unavailable, and some trouble may involve IT products that is beyond the scope of your onsite support people. In these cases, Progent's on-call service experts give you an easy, fast, and budget-friendly way to supplement your local resources and to convey valuable information to increase your capability to resolve downstream problems in-house.

  • Less Dependence on Freelance Service Providers
    For network support, smaller offices commonly rely on independent freelance service providers. Although independent consultants carry smaller overhead than big service firms and can afford to charge lower rates, they are occasionally overbooked, making it difficult to respond rapidly to crisis situations. If a freelance consultant is occupied with another client, sick, on a trip, or in class, the absence of fallback personnel may require your company to wait for assistance during an IT crisis. As your network grows, network downtime and trouble with vital applications are more expensive. The budget you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent provides a reliable source of reserve support experts to make sure your network remains up and running.

  • Create a Scalable Foundation for Seamless Growth
    Businesses often start with an information architecture implemented on a modest budget. Lacking a scalable infrastructure, band-aid repairs can get piled onto an unstable foundation. When a company grows, reliability and expandability problems can impede the success of the organization. Such poorly designed environments require proper assessment, smart long-term planning, and wide IT expertise to upgrade to a system infrastructure able to deliver the solid foundation to meet critical business requirements and ease future growth.

  • Interact with Problem Solvers Rather Than Product Resellers
    Smaller companies need guidance and technical education to negotiate an increasingly complicated maze of technology options available for accelerating business growth and improving efficiency. They do not need a computer consultant who is attempting to earn a commission on a certain vendor's products. Network consulting and product selling can lead to a situation where the recommended solution is designed around a predetermined product instead of the genuine needs of a client. Progent avoids these conflicts by offering only services rather than products. This allows Progent to match IT consulting with the best interests of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, breadth of technical background, refined support tools, and familiarity with enterprise networking enable businesses to avoid the limitations of excessive reliance on smaller service firms, individual freelance service providers, or limited internal resources.

Progent stands out by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, in the trenches of network support, performing a broad range of technical tasks for an extensive mix of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting team. This guarantees that you get not just expert IT help, but also a support engineer with field-tested approaches for applying technical knowledge to fix actual IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for online service and on-premises help per minute. As a result, you are billed exclusively for delivered services. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent provides on-site support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for support services delivered during normal business hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity avoids large bills for quick repairs so you won't be tempted to permit less critical problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their scope, Progent is able to focus on offering hard-to-find services where Progent has little competition. Companies who utilize trusted independent service providers or who employ internal IT personnel benefit when Progent transfers information about new technology and proven processes to make their networks more robust, secure, and efficient.

  • Remote Server Monitoring with MS Operations Manager
    Progent is one of the few IT service firms to offer 24x7 remote tracking services based on MS Operations Manager. Microsoft System Center Operations Manager causes your computer maintenance to be proactive instead of reactive. By anticipating potential problems before they result in downtime, system monitoring can save your information network from stressful and costly availability losses.
How Does Our Company Begin Receiving Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.

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    Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management solution based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.

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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a seamless intranet system.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your growing business requirements. Progentís Cisco-Premier network experts support Ciscoís complete family of hardware and software aimed at eliminating data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user authentication, permissions, and tracking from a graphical Web interface.

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    External Network Security Inventory Consultant

    Progent offers two ultra-affordable service bundles designed to allow small businesses to get a professional network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive test of your IT infrastructure from outside your firewall to uncover potential risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized machine inside your firewall to uncover vulnerabilities to inside threats. The two security inventory services are set up and run from a secured external site.

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    Check Point Software Security Group

    Progent's Check Point experts can show you how to select and configure Check Point Software Firewall and VPN utilities and appliances based on Check Point's technology to provide an economical and efficient security defense for your IT network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a single stop for on-going technical support, maintenance, education, and consulting services.

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    Skype for Business conference bridges Consultant Services

    Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional PSTN voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or Office 365 and simplify administration through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and onsite support services to assist you to maintain and troubleshoot your current Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.

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    System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, allows safe self service, and delivers a common control mechanism for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

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    System Center 2016 Business Continuity Configuration

    Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Premier network support experts. With Progent's affordably priced network support programs, small and midsize businesses can choose a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, protection, and productivity.

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    Microsoft Mac and Linux Desktop Small Office Computer Consultants

    Progent can provide a wide array of economical online and on-premises support services to help your business to configure, administer, and debug workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.

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    Remote Nagios Setup and Support

    Network monitoring ordinarily involves observing a networkís resource usage in order to identify throughput backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows coexist. Progent's network support consultants can show you how to take advantage of both these programs to optimize and repair your network. Progent's UNIX support services provide small companies and programmers help with administering and servicing UNIX/Linux and Solaris systems that work with Microsoft-based technology.

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    Progent's network engineers can assist you to automate desktop PC software update management by delivering support for management solutions such as System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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    Progent's UNIX family consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.

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    Cisco PIX 500 Firewall Migration Technical Support Services

    Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should adopt the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help you plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.

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    CRISC Certified Risk and Information Systems Control Services

    Progent can provide the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution following leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.

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    Remote Cisco Virtual Private Network Network Consulting

    Cisco's security and offsite access products for small companies represent a full range of manageable security products to help protect your local and remote information system. Cisco's VPN product family features routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and CCNP certifications who are able to help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit most closely with your business objectives.

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    Professional System Center MOM

    Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and repairing SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.

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    Top Double-Take Replication Configuration

    DoubleTake/Carbonite Software publishes a selection of products intended to deliver small companies a range of affordable solutions for replicating and restoring vital applications including Exchange Server, Microsoft SQL, Blackberry, and SharePoint. Progentís disaster recovery planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to achieve a high level of availability and business continuity capability at a budget-friendly cost.

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    Services Microsoft Project Server Scheduling

    Progent's Microsoft-certified consultants can provide in-depth support in deploying, managing and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can provide a wide range of cost-effective remote support services following industry best practices to help organizations of any size to get all the benefits of this leading project management solution. Consulting support offered by Progent include solution planning, installation and upgrades, setting up secure collaboration among local and offsite users, network optimization, and specialized webinar training.

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    Support Services Managed IT Services Consulting

    Progent's ProSight portfolio of managed IT services are intended to provide businesses who maintain minimal internal IT support staffs with low-cost help from world-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include fixed IT management costs, automation of common management processes, continual absorption of the latest information technology, smooth transition from older systems to up-to-date solutions, improved alignment of computer technology with business goals, access to veteran network experts, and freeing up management to concentrate on business issues rather than fast-evolving network technology.

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