Fast Online Technical Support for Yonkers New York Computer Networks
Urgent Online Support for Yonkers SystemsFor organizations located in Yonkers New York, Progent offers remote technical support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have delivered remote support to businesses in every state in the United States. (Refer to testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-qualified network specialists to help with challenging infrastructure problems, as well as the services of CISSP-accredited security consultants to help with advanced security design and troubleshooting jobs.

Progent's remote technical support engineers offer exceptional value because they have the real-world experience and have access to the sophisticated tools necessary to resolve most network problems rapidly. This lowers direct costs since solutions require fewer billable minutes. Remote help also eliminates the expense of dispatching an engineer to your location. Your company benefits additionally in incidental expenses by reducing or avoiding network downtime and related costs resulting from business disruption, disgruntled customers and vendors, idle workers, and de-focused executives. Progent's extensive remote technical support know-how is especially helpful in environments that rely on public clouds for vital infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's pricing policy for remote support is structured to leverage your network support investment. Progent bills per minute for phone assistance, so you are billed exclusively for the services that you receive. In contrast to typical remote service organizations, Progent asks for no initialization fee or minimum fees. Progent's per-minute billing unit and simple policy for pricing prevent situations where speedy. minor fixes somehow end up as major invoices. Progent's penchant for disposing of technical issues efficiently means you spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned an array of optimized tools and field-proven methodologies that ensure the maximum level of effectiveness for online help and troubleshooting for computer networks of all sizes. Progent offers secure VPN support for gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the engineers of Progent's remote service group to communicate with your computer system without breaching network security.

Progent's sophisticated customer support database application includes detailed histories of the support that Progent's customers have been provided. Progent's authorized service personnel have access to the history of support delivered to each Progent customer by any Progent consultant. This database of problems and resolutions is stored as a quickly exploitable internal knowledge base that permits Progent's online technical experts to communicate their knowledge company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's extensive list of accreditations and close associations with key industry leaders including Cisco and Microsoft make available other vast support knowledge bases and permit priority access to manufacturers' internal product engineers so Progent's remote consulting experts can arrive at the best resolutions in the least time.

Remote support services provided by Progent to businesses in Yonkers New York include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, fixed-price managed services designed to allow small and mid-size businesses to utilize the same advanced technology deployed by some of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all key areas of modern networking such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the complete malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent action. Progent can also assist you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital files, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to provide centralized control and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex network management processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that require critical updates, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your network operating at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so any potential issues can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to a different hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an unbiased assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management. Benefits can include easier network management, improved compliance with data security regulations, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability either to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information about your existing security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective AV and backup system that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent offers the services of seasoned remote consulting experts for contract information technology programs. Billing rates for ongoing development or consulting tasks are set based on the qualifications of the engineers assigned. Progent's background in these special areas of information technology allows customers to complete major initiatives economically and on schedule. Progent's project-based online consulting solutions include:

  • Call Center Support
    Progent's Call Center programs for organizations with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Call Center services, shared Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Call Center consulting support can support you in building an efficient new Help Desk or improving your current one, evaluating or enhancing Help Desk software to meet the unique requirements of your corporation, or adding occasional online personnel to work with your existing Help Desk Call Center resources to deal with demanding events such as software transitions, major upgrades, or installing new applications.

    Progent's Help Desk Call Center staff of seasoned information technology consultants provides your workers in Yonkers New York immediate assistance from an effective network service group with extensive background delivering telephone-based support and online troubleshooting for networks powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk Call Center perception as a key enabler of business success, and Progent's aim is to solve instead of simply document technical issues.

  • Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Consulting Team offers phone-based advanced consulting support and training in specific business application fields that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and education for Microsoft business applications including CRM, MS Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's expertise, custom development, and training services, visit Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless management of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center 2016, extend or tune your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent offers organizations in Yonkers New York remote hybrid network monitoring and reporting by providing System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager support. Progent can adapt Operations Manager for your business so your IT maintenance is proactive and automated. By spotting potential issues before they expand into crashes, proactive monitoring can avoid stressful and costly service breakdowns. Progent can also use network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft environments, or environments that support a variety of operating systems.
How Your Yonkers Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency online help with Microsoft, macOS and OS X, or Linux computer systems, go to Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or go to Contact Progent. For organizations and new businesses in Yonkers New York, Progent's phone-based network support specialists can deliver effective and economical system help whenever your business has to have it. More than a decade of offering remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting skills and to refine online access technology to solve computer problems rapidly while avoiding the expense and lost productivity that comes with in-person service calls.

Even if your Yonkers business has a regular freelance consultant or employs an in-house IT staff that know how to deal with common network problems, Progentís Microsoft and Cisco certified engineers can offer an easy and seamless remote extension of your on-site resources for situations when your regular service personnel either lack the time or the knowledge to handle unexpected network crises or especially complex integration projects.

Features of Progent's Remote Network Support for Yonkers New York
Progent's online help, remote troubleshooting, network security expertise, and system management services give businesses in Yonkers New York the greatest leverage for your IT investment. Whether you require occasional phone help and Internet-based network repair or ongoing Help Desk call center support and system administration, Progent's experts can deliver your organization enterprise-level IT support while permitting you to eliminate the expense and administration overhead of carrying a full-service in-house IT staff. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's head count, breadth of IT background, fine tuned remote support tools, and understanding of corporate IT enable offices to avoid the limitations associated with excessive reliance on smaller service organizations, independent freelance consultants, or limited in-house resources.

Progent stands out by providing:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, at the front lines of network service, executing a wide range of technical projects for a large mix of customers. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support personnel. This guarantees that you get not only world-class IT help, but also a consultant with field-tested methods for applying technical knowledge to repair real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for phone service and on-site help by the minute. Consequently, you owe only for received support. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel except for urgent support where on-site work is less than four hours. In addition, Progent imposes no startup charge and requires no retainer for services provided during regular working hours. Many service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for quick fixes so you won't be forced to allow minor problems to fester.

  • Complete Records of IT Services
    Progent has developed a comprehensive support reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports sent by each staff member to each customer. The practice of documenting and organizing service records allows more efficient service and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the few consulting companies to provide round-the-clock system monitoring services powered by MS Operations Manager. Microsoft Operations Manager causes your network support to be proactive rather than reactive. By revealing possible issues before they result in lost productivity, system monitoring can save your IT network from stressful and costly service losses.
How Does Our Company Begin Receiving Online Computer Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.



An index of content::

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    System Center 2016 Troubleshooting Consulting Services

    Small to middle size businesses can now enjoy all the advantages of Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT service programs, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to provide small company networks enterprise-class availability, protection, and productivity.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth backgrounds helping small businesses to reduce network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant network infrastructure, backup/restore solutions, and transparent system maintenance. Progentís business continuity consultants can assist your company to plan and validate an efficient business continuity strategy that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and support resilient technologies such as redundant Internet connectivity, virtualized servers, clustering, load balancing, continual off-site backup, and multi-location data centers.

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    Progent can provide the support of Microsoft-certified engineers and seasoned database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and data security professionals to help you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and define a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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    Progentís IT outsourcing services provide budget-friendly computer support for small businesses. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting IT service budgets to grow in a more moderate and controlled manner than is feasible by building up a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available network foundation for your vital business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, update, optimize and debug Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move efficiently from legacy switches to current models.

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    VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a consistent workflow for restoring applications and services rapidly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

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    Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more effectively, turning raw data into valuable insights into your company and customers.

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    Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or on-premises configuration and troubleshooting services to help your organization to design, implement, upgrade, optimize, manage and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and setup of Aironet wireless APs to work with your specific workplace layout, building structure, and anticipated network traffic.

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    Progent's certified security consultants can show you how to safeguard your Mac network through professional services including performing security tests, recovery from virus and worm attacks, configuring firewalls, implementing secure remote and mobile access, installing automated software for protection against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular goals of your corporate information system.

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    The CISA accreditation is an important achievement that indicates mastery in network security audit and control. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an extensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit consultant trained to help companies in the areas of IS audit services, IT governance, systems and architecture lifecycle, information technology support, safeguarding of information assets, and business continuity preparedness.

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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to evolve with your changing business requirements. Progentís Cisco-Premier network consultants are familiar with Ciscoís comprehensive family of products aimed at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control foundation for user authentication, permissions, and accounting from a graphical Web interface.

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    Lync 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide range of desktop and mobile endpoints. Progent's certified Lync 2013 experts and system architects can assist you to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your IT team and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.

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    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and debug their networking hardware like switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that need critical software patches, or resolving performance problems.

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    Progent's Citrix-certified experts can help you to assess the strategic benefits of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to improve the performance, availability, flexibility, and fault tolerance of your virtualized environment while reducing the cost of resources and support and streamlining administrative tasks.

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