Immediate Online Consulting for Yonkers New York UNIX or Linux NetworksFor small companies in Yonkers New York, Progent offers help for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft Windows technology. Progent has provided remote support to businesses in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, plus the services of CISSP and CISM-accredited security consultants to handle high-level security design and business continuity planning.

Progent's online technical support engineers offer excellent leverage because they have the practical experience and the sophisticated tools to solve most network problems rapidly. Efficient support reduces direct costs since service calls take up fewer chargeable consulting minutes. Online help also eliminates the expense of sending an engineer to your office. Your organization benefits additionally in indirect costs by reducing or avoiding network outages and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.

Progent's billing policy for online help is designed to maximize the impact of your IT service dollar. Progent charges by the minute for phone consulting, so you are charged exclusively for the support that you actually get. In contrast to many remote support firms, Progent asks for no initialization fee or minimum job duration. Progent's per-minute granularity and simple policy for pricing avoid scenarios where quick solutions somehow end up as substantial bills. Progent's penchant for handling technical issues efficiently results in your company saving money.

Progent's Remote Technical Support Tools
Over the years, Progent has developed an array of optimized technologies and proven methodologies that allow the highest level of efficiency for online engineering help and repair for small and midsize business IT networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access enables the experts of Progent's remote service group to communicate with your company's system without breaching system security.

Progent's highly evolved customer support database system includes extensive histories for all support that Progent's customers have been provided. Progent's authorized service personnel have access to the records of all help rendered to every client by any Progent engineer. This archive of anomalies and resolutions is stored as a conveniently exploitable internal knowledge base that allows Progent's online support engineers to share their experiences company-wide to ensure that the quality of Progent's support grows over time. Progent's high-level certifications and working associations with major industry leaders including Cisco and Microsoft permit access to additional vast technical knowledge bases and allow quick access to manufacturers' internal engineering staff with the result that Progent's online consulting experts can come up with the best solutions in the least time.

Initiate Online UNIX/Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To get started with Progent's remote services in Yonkers New York or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for network support, go to Immediate Emergency Support.

Phone-based Network Support Services Provided by Progent
Progent's phone-based consulting engineers have credentials in an extensive set of products and technologies. This broad scope of IT skills allows Progent's consultants to tackle virtually any emergency that may occur in a small or midsize company information system. Certificates earned by Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Associate.

To support companies with mixed-platform networks, Progent also provides the skills of consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.

Online support services provided by Progent to customers in Yonkers include:

Special Support Programs Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for contract projects that small companies frequently need. Progent's rates for ongoing development or consulting tasks are determined according to the level of expertise of the consultants required. Progent's experience with these important fields of information technology allows customers to execute critical initiatives within budget and on schedule. Progent's special online consulting services include:
  • Help Desk Call Center Support
    Progent's Help Desk Call Center service offerings for small organizations with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk support services are ideal for small businesses who lack the budget to create an in-house Help Desk Call Center but who require fast response from a reliable Help Desk with professional phone assistance as well as the in-depth expertise to escalate the most challenging tasks to high-level consultants.

    Progentís Co-managed Help Desk services allow your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative service desk solution built around the leading PSA tool for managing service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting support can assist you in establishing an effective new Help Desk or revamping your current organization, selecting or customizing Help Desk Call Center software products to address the special demands of your company, or providing temporary phone support staff to reinforce your internal Help Desk team to handle demanding events like software migrations, mass upgrades, or installing new applications.

    Progent's Help Desk staff of experienced network consultants gives your customers in Yonkers New York instant contact with a reliable support group with extensive experience offering phone support and online troubleshooting for IT systems that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Call Center perception as a crucial enabler of company efficiency, and Progent's target is to resolve rather than merely track IT problems.

  • Business Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Experts Group provides online and in-depth consulting support and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, customization, and training for Microsoft business applications including CRM, Office Project, Microsoft Word, and Office Excel. For more information on Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Mac experts can nurture the artistic facets of Macintosh computing by delivering phone-based help support and training in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Macintosh applications including Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's consultants can also help you with special jobs like scanning or digitizing audio/video or establishing an audio/video post production facility.

    Online Network Monitoring Support
    Progent offers companies in Yonkers New York remote computer system monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring, customized by Progent to fit your environment so that your computer maintenance is proactive rather than reactive. By exposing potential trouble spots before they result in crashes, remote monitoring can ward off stressful and expensive service crises. Progent can also provide help with system monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows networks, or environments based on a variety of operating systems.

How Your Yonkers New York Business Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency remote help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Phone-Based Help, call 1-800-993-9400, or refer to Contact Progent.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services

An index of content::

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    Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern BYOD computing style with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony across a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and onsite training to your IT team and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

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