Akron Teleworkers Connectivity Consulting Partner
Collaboration Systems Consulting and Support Services
Expanding your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Akron company to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can assist Akron, Ohio organizations to with any facet of creating a high-functioning telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office families, offering a rich environment of applications that deliver a cohesive user interface for exchanging data and ideas throughout multiple sites and on a wide range of endpoint computers. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their first releases and can assist businesses to tune these flagship collaboration products to optimize the productivity of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings with screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for supporting its complete range of features. For additional information about Progent's support services for Microsoft Teams and Teams Premium, see solution design and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint uses web sites to promote collaboration and information delivery by offering policy-driven access to content, business processes, and utilities for looking through company-wide information silos. SharePoint permits you to create protected portals that permits at-home workforce to see and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, visit planning and configuration consulting for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote workers can save files to OneDrive, and co-workers anywhere can share them safely through a browser. Included with Office 365, OneDrive enables home employees to co-author documents. Edits created offline are synced when you reconnect to the Internet. For information about Progent's consulting services for OneDrive, go to Onedrive configuration experts.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Akron, Ohio organization, phone
An index of content::
Microsoft Certified 64-bit Upgrade Professionals
64-bit Upgrade Support Services
Progent's Microsoft-premier consultants can assist your organization to update your application servers or workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit computing, design an affordable upgrade process that minimizes operational interruptions, and provide inexpensive, expert online support to assist you to configure 64-bit operating systems and application programs on your current computers.
MobileMe Consultant
Apple OS X and macOS Technical Support Services
Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone integration and iPad management, or migrating to Apple's iCloud services. For business environments based exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network environment that is available, secure, efficient and able to achieve your company's objectives.
Technology Consulting Remote Monitoring and Reporting
Integration System Center Operations Manager
Progent provides a selection of network support packages for small organizations. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving capabilities of Microsoft Operations Manager 2007, a state-of-the-art network and IT support product that monitors the availability, performance, and safety of your network and identifies incipient problems before they can bring down your system. With Progent's economically priced network service programs, small organizations can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.
Cisco Firesight Management Consulting
Computer Consultants Firepower Firewalls
Progent's experienced Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, high throughput, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security holes.
Technical Support Services Remote Workforce Cloud Integration
24-Hour At Home Workforce Cloud Integration On-site Technical Support
Progent can assist small and medium-size businesses to provide their offsite employees with transparent integration with cloud applications and services.
Specialists CRISC Risk and Information Systems Control
24x7 Consultant Services CRISC Certified Risk and Information Systems Control Analyst
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management solution based on best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
24x7 Work from Home Outsourcing
Emergency Teleworker Integration Remote Support
Progent has two decades of background assisting small and medium-size businesses to design, deploy, optimize, manage, and debug information networks that support remote workers.
Windows Server Essentials Server Backup Specialists
Windows Server Essentials and SharePoint Consulting
Progent's consultants can provide budget-friendly online consulting and troubleshooting for Windows Server Essentials. Progent offers full-service project management to help you design and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Consulting Services Microsoft Teams topology
24-7 Microsoft Teams Migration from Lync Professionals
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VMware Workspace ONE Small Business Computer Consulting Firm
Desktop Update Automation Small Office Computer Consulting
Progent's Microsoft-certified consultants can assist you to streamline desktop update and patch deployment by providing expertise with management platforms such as Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
After Hours ProSight NinjaOne Server and Endpoint Management Technical Consultant
ProSight NinjaOne Windows Server Management IT Consulting
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can impact productivity.
Professionals Altaro VM Backup Cloud Management
Altaro VM Backup with Exchange Remote Consulting
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to help you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
24-Hour Information Technology Consulting Remote Monitoring and Reporting
MCSE Expert Certified Help and Support System Center Operations Manager
Mid-sized businesses can derive all the advantages of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier Certified network support professionals. With Progent's economically priced network support packages, medium-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and online service. For companies with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide mid-size company networks world-class availability, protection and productivity.
Identity Verification Setup and Support
Zero Trust Cybersecurity Specialist
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Engineer VMware Site Recovery Manager and NetApp
VMware vCloud Suite Consultancy
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable process for recovering applications and services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and administer a disaster recovery solution based on VMware SRM.
Cisco Virtual Private Network Technology Consulting
VPN Remote Technical Support
Cisco's security and remote access solutions for small to medium sized businesses offer a full range of easy-to-administer protection hardware and software to help you protect your entire information system. Cisco's VPN product family includes switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your business goals.
Exchange 2003 Upgrade Computer Consulting
Microsoft Exchange 2003 Server Migration Consultants
Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to finish your project quickly and economically. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Exchange Server 2003 that are best aligned to your business goals.
Exchange admin center Remote Technical Support
Onsite Technical Support Hybrid Microsoft 365 and Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and within budget.
Red Hat Linux IT Consultant
24 Hour Redhat Linux Information Technology Consulting
If you are producing UNIX or Linux applications on a network that includes MS Windows-based servers, PCs, and office applications, Progent offers full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the continual distraction of maintaining your business network. By using automated network monitoring and by delivering remote and on-site support when your business needs it, Progent represents an economical solution for maintaining an IT system that provides high availability, protection, and efficiency. Progent's Linux developer support services include full-service it outsourcing, virtual server infrastructure, online and on-premises service and repair, proactive network monitoring, and Helpdesk outsourcing.
Professionals Infor SyteLine CloudSuite Amazon AWS Integration
Infor SyteLine CloudSuite Disaster Recovery Consultancy
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and service companies to manage complicated supply chains and improve the efficiency of key processes in order to get products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that spans from occasional advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and database administration.
Advantages of IT Outsourcing White Papers
White Paper IT Outsourcing Examples
Progent's IT outsourcing packages provide economical computer consulting for mid-size businesses. Whether it includes designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or building a web-based eCommerce application, outsourcing your IT engineering services can smooth out expenses and eliminate uncertainties, allowing IT service expenses to increase in a more linear and controlled fashion than is feasible by amassing a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available system foundation for your critical Windows-based applications such as Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Cybersecurity Contractors SonicWall PRO
Network Consultants SonicWall Capture ATP
Progent's SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate operations.
Professionals Microsoft Hyper-V 3.0 Virtual Machines
Microsoft Hyper-V Virtual Server Onsite Technical Support
Progent's Microsoft-certified professionals can assist you to evaluate the possible advantages of Hyper-V-powered virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network infrastructure for smooth operation with virtual server technology, assist you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT staff to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual machines, establish and validate business continuity procedures that optimize network availability, and deliver ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk services.
Specialists Solaris with Windows
UNIX, Windows Engineers
Progent's UNIX platform support services provide small and mid-size companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise offers you an easy single consulting firm to help you build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Windows 7 Migration Administration
Windows 7 Migration Computer Consultants
Progent's certified engineers can assist your company to evaluate
Azure Disaster Recovery Consulting
24/7 Microsoft Azure integration Engineers
Progent can assist you with every phase of Azure cloud integration such as needs definition, readiness evaluation, solution design, pilot testing, implementation, automated administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN connections so your users can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure resources.
24x7 Azure and SQL Server integration Consult
Cisco Certified Expert Microsoft Azure cloud migration Development Group
Progent can assist businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure you avoid the common errors small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.
SharePoint Technical Support Services
Top Rated SPS Online Technical Support
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, teams and information. SharePoint offers a common location for your workers or clients to connect to, organize, share and interact with relevant information, files, and applications and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the information they've developed in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can help you to manage your current SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
iPhone integration Online Support Services
24/7/365 iPhone Wi-Fi Onsite Technical Support
Progent offers cost-effective online assistance to assist you to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your IT network.
Programming Amazon AWS hybrid cloud solutions
Amazon Web Services hybrid cloud integration Developer
Progent offers affordable remote support to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS resources. Progent offers occasional expertise to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.
Technology Consulting Remote Workforce Helpdesk Services
Offsite Employees Helpdesk Services Technology Consulting Services
Progent can provide small and medium-size companies supplemental or comprehensive Help Desk support for offsite employees.
Consultancy Solaris
Support and Integration Sun Solaris
Progent's Sun Solaris platform support experts provide small and mid-size companies and developers support for managing and supporting Solaris environments that operate with Microsoft-powered networks. Progent can give your organization contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of experience offers you a convenient one-stop source to help you build and manage a protected and reliable cross-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
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