For small company computer networks located throughout the state of Alabama, Progent's Microsoft authorized consultants can deliver phone help and remote troubleshooting to resolve your computer system troubles fast and cost effectively. Progent has developed enterprise-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the cost and delays normally associated with onsite technical service calls.
If your Alabama business is situated outside of the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís group of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of clients. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to provide excellent network solutions.
Unified Communications Manager and Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM), formerly named CallManager, acts as the center of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified CM Express (CME) provide a modern IP-PBX solution by integrating tightly with apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and video IP phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, creating UCS server failover systems for survivability, and integration with Exchange and Skype for Business.
The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento, California can be used for piloting line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping vital IT projects on schedule.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to help you to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or support a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your IT network.
MS Project Server Consulting
Progent's certified Microsoft Project Server consultants can provide comprehensive remote and onsite support for Microsoft Project Server as well as for all Microsoft platforms that work closely with Microsoft Project Server. Services offered by Progent include Microsoft Project Professional planning and support, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 management,Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE consultants to help your company to enhance your infrastructure to accommodate local, branch office, at-home, and mobile workers so they can utilize Microsoft Project Server to collaborate securely and productively. Progent's certified security consultants can assist you to plan and enforce security workflows that protect important business information without interfering with the productive sharing of legitimate information.
ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your Progent consultant so that any looming problems can be addressed before they have a chance to disrupt productivity. Read about Progent's entire ProSight line of value-priced managed services for small businesses.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, allows secure self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help you with any aspect of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert online consulting support to assist businesses of all sizes to integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in hybrid network models that seamlessly combine local resources as well as public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of cloud migration support services that include Office 365 integration solutions with on-premises Exchange and Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a consistent process for recovering applications and services rapidly following an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and manage a DR solution powered by VMware Site Recovery Manager.
Microsoft Exchange 2010 Server Migration Consulting
Progent's Microsoft-certified Exchange Server 2010 consultants can help you to manage and troubleshoot your existing Exchange 2010 Server environment or provide the assistance of certified Microsoft Exchange 2016 consultants and Office 365 Exchange Online consultants to help you determine the benefits of upgrading to a current version of Exchange Server that offers quick return on investment by increasing your productivity, cutting the cost of hardware and service, streamlining management, and integrating your key communications technologies.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about the complete ProSight family of value-priced outsourced network management services for small and medium-size businesses.
Progent's Customer Testimonials
Progent has delivered remote or onsite IT consulting assistance to companies in every state in the U.S. Many of these clients have expressed their high regard for Progent in the form of testimonials to the quality of Progent's support staff. Check out Progent's customer testimonials to see what they have said about the quality of Progent's consulting services
Management Consulting for Lync Server 2013
Microsoft Lync 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN calling across a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants can help you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed model suitable for your current and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT team and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Office and Office 365 apps including Outlook clients, Word and PowerPoint. Progent's Skype for Business Server experts can also assist your organization to design and implement out an efficient migration to Skype for Business.
Microsoft Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, damaged AD objects, clean-up of evaluation software configuration objects in production Active Directory environment, and fixing of unsuccessful setups of AD and AD-integrated applications. Progent is also skilled in working with advanced AD tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address important areas including AD naming standards, hierarchical model, IT management structure, use and design of group policy objects, plus protection and auditing definitions. Progent can also evaluate the impacts of server and service configurations on capability and speed. Progent can assist companies to design and install deployments of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.
Talk to a Progent Computer Consultant
To see how you can get in touch with a Progent network support expert for remote or onsite support in , call 1-800-993-9400 or visit Remote Network Support.