If your company computer network is in the state of Alabama you can have fast online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to assist with critical issues that threaten your IT network. Progent maintains one of the most extensive groups of UNIX and Cisco CCIE support professionals available by phone of any independent service firm in the U.S. The cost is competitive, charges are by the minute, sign-up is fast, and support is unbeatable.
If your Alabama network is situated away from major urban areas like Birmingham, Birmingham, Mobile, or Huntsville, the availability of UNIX or CCIE-certified engineers is often limited during an urgent situation. This can result in a loss of income for your business, upset customers, idle workers, and distracted executives. By contacting Progent, you have access to a certified engineer ready to offer expertise whenever you require it to get your system on line.
Because Progent bills for telephone-based help by the minute, your company pays only for support provided. Progent asks for no initialization fee. Some online support companies apply large minimum payments or bill for every fifteen minutes or more. Progent's fine granularity and simple billing model do away with large tabs for fast repairs.
If your Alabama company needs online support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Services Unique?
Progent's experienced staff of remote support engineers offers a wide array of world-class computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party service firms or with the internal support staff usually found in smaller businesses. Progent has refined the technology and experience to repair technical issues efficiently in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE engineers have qualified for major credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also hold a number of key Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To assist companies that maintain environments featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team makes available the expertise of consultants have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent provides online support from engineers who have qualified for major security certifications including Certified Information Security Manager (CISM) consultants, CISSP specialists, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical difficulties streamlines service escalation, if needed, to specialists with sufficient competence to resolve particularly intractable jobs. This accelerates remediation of serious problems, prevents system disruption, and reduces maintenance invoices.
For businesses throughout Alabama, Progent allows fast online access to a UNIX/Linux, Solaris, Apple macOS or OS X consultant for emergency help to repair information system issues that are damaging your business but are outside the skill set of your in-house network support organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified network experts can interface with your system via the latest remote support utilities in order to perform fast and efficient analysis and remediation of critical computer problems.
Services Progent's Remote Consulting Specialists Can Offer Your Alabama Company
Progent network engineers can offer advanced support for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft technologies such as:
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
Online Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote technical service staff can help Alabama companies with a broad array of computer products and technologies including network architecture, messaging solutions, security expertise for networks and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server options for processor economization and centralized management, and moving from dated systems to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote troubleshooting for computers powered by major variants of UNIX including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products including
Cisco Network Architecture and Security Technology
Progent leads the network support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who qualify for this advanced certification by passing intense examinations supervised by Cisco. Usually Cisco CCIEs are employed by large enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not conveniently accessible to smaller companies.
CCIE certified engineers from Progent can assist your company to design, configure, and support a converged network infrastructure that can streamline business processes, reduce expenses, and speed time to positive ROI. By combining Cisco integrated services routers experience with Catalyst switches support and Aironet wireless technology configuration assistance, Progent can greatly increase the business value of your connectivity environment in Alabama. To see more on Progent's expertise in Cisco infrastructure, visit Cisco Technology Professional Support.
Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified remote service experts offer computer repair and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can assist your company with a broad range of platform expertise including
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2016 migration, Exchange 2013 consulting,
Exchange 2010 management,
SharePoint Server 2013 application development,
Lync Server 2010 integration and Microsoft Communications Server troubleshooting,
Forefront TMG management and ISA Server migration,
Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Qualified Network Security Consultants
Progent offers you contact with accredited CISM, CISSP and ISSAP security professionals who offer a variety of system protection services that can strengthen the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or assist you to recover quickly from an assault. Security solutions provided Progent include: comprehensive security audits using tools such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Netcat; efficient recuperation from virus and worm attacks; configuring firewalls; planning secure architectures for remote and mobile access; securing your email system from spam and directory harvest attacks; and setting up continual network monitoring. For additional information on Progent's security services for small and midsize companies, visit Progent's Professional Services for Network Security.
Business Applications Services: Webinar Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing help services and training in imaging, sound, and video. Progent's support professionals offer help in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications including CRM, Project, MS Office Word, and MS Excel. To learn additional information concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Call Center Support Alternatives
Progent provides three service offerings for Call Center assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for companies who require the timely availability of an effective Help Desk Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your existing Help Desk staff. Progent can act as a primary Help Desk for your organization, represent an escalation resource for the most challenging network issues, or be ready in overflow situations when your other resources are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Call Center or improving your existing one, selecting or customizing Help Desk application software to meet the particular needs of your company, or providing supplemental personnel to operate remotely with your internal Call Center group to handle high-demand events such as software migrations.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-authorized network infrastructure specialists. Progent's Help Desk staff of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to give your clients instant access to a dependable support resource with years of experience in phone help and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Call Center a positive reputation as a major driver of company performance, and Progent's charter is to fix rather than simply document problems. To find out more information on Progent's Help Desk service and outsourcing, refer to Progent's Help Desk Support.
Progent's Remote Service Technologies
Progent has developed a collection of optimized tools, refined during more than a decade of use, focused on enabling the most advanced quality of efficiency for delivering online engineering help and troubleshooting for small and medium-size company information systems. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access allows the experts of Progent's online support team to interface to your environment remotely without violating corporate security.
Progent's sophisticated customer support database software stores thorough records for all support delivered to Progent's customers. Each authorized Progent team engineer has access to the history of support provided to each customer by any team engineer. This archive of trouble tickets and solutions is structured as a readily retrievable proprietary database that allows Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support improves daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available other vast technical support knowledge bases and to vendors' internal engineering personnel that allow Progent's remote service specialists to arrive at the optimal solutions quickly.
To see how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for emergency remote consulting support in Alabama, phone 1-800-993-9400 or visit Urgent Online Network Support.