For small business computer networks located anywhere in the state of Alaska, Progent's Microsoft and Cisco authorized engineers can provide phone support and remote troubleshooting to repair your computer network troubles fast and cost effectively. Progent has developed enterprise-class expertise, sophisticated tools, and support knowledge bases to diagnose and fix IT problems without the high cost and time delays associated with onsite technical service calls.

If your Alaska organization is located beyond the larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, your local network support choices may be limited in expertise, or not available during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not just the technical know how needed for the job, but an expert with proven methods for applying that expertise to assist with excellent network solutions.

ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information. Learn about the entire ProSight line of value-priced outsourced network management services for small and mid-size organizations.

Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wireless Access Points
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support services to help businesses of all sizes to plan, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless users irrespective of their location or device. (Check out Meraki switches consulting services.)

Wide and In-depth Expertise with Business Networks
Progentís group of over 100 networking consultants means clients benefit from the leverage of more than a thousand years of cumulative background and shared knowledge to fix the most troublesome IT issues. Progentís certified network engineers possess the experience to come up with fixes fast and deliver them affordably.

Live Online Training for Popular Desktop Applications
Progent provides online classes for an array of productivity applications. Progent's Webinar training covers topics such as Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA development, PowerPoint collaboration, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP customization, and Windows 10 management. Webinar-based education provides the benefits of traditional in-person seminars, including immediate communication between clients and teachers, but eliminates the expenses of travel and the challenge of trying to accommodate the schedules of multiple workers.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent can provide access to a NetApp MetroCluster consultant who can help you to plan, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing help with procedures like assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your disaster recovery solution to show compliance with industry standards and regulatory mandates.

Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a variety of consulting services to help companies of any size to maintain, administer, and repair environments that include workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration help.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, provides health reporting, enables safe end-user self service, and offers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist businesses of any size with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection service incorporates next generation behavior machine learning technology to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the entire malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Find out more about Progent's entire ProSight series of affordable managed services for small organizations.

Cisco IOS software Upgrade Support
If your network incorporates Cisco routers, you could be using an outdated release of IOS, the network OS used in almost every Cisco router and current Cisco switches. Cisco frequently provides upgrades to IOS to correct bugs, plug security weaknesses, or add features. However, updating Cisco IOS or other Cisco control software can be a challenge, depending upon your Cisco appliance and your system infrastructure. As an example, there could be limitations of internal Flash storage that might cause a new software version to operate improperly. Progent's Cisco CCIE-certified consultants offer a wide variety of support services associated with upgrading Cisco IOS software or any Cisco software platform such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run inventories of your router software, recommend sensible upgrades, provision Cisco devices, copy images/, activate and verify your Cisco software, optimize throughput, troubleshoot problems, and train your IT staff how to take advantage of any important new capabilities.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup protects critical business data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to design, integrate, operate and troubleshoot a backup and disaster recovery solution based on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consultants.

Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a selection of Network Support Bundles based on the proactive problem solving abilities of System Center Operations Manager, a next-generation server management software solution that monitors the reliability, performance and protection of your information system and detects problems before they can disrupt your system. To give you more insight concerning the performance and robustness of your network infrastructure, Progent can help you deploy and operate leading network monitoring tools based on the Linux OS.

Microsoft SharePoint Server Help
Progent's Microsoft-authorized SharePoint Server 2013 engineers, SharePoint 2010 specialists and Office SharePoint 2007 consultants can assist you to evaluate the economic case for implementing the latest version of SharePoint, advise you on the most appropriate version of SharePoint Server for your circumstances, provide configuration and deployment expertise, assist you to install MS SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint, design a comprehensive security strategy that includes portal technology, and deliver maintenance and Help Desk Call Center services.

PC and Mobile Device Centralized Administration Consulting
Progent can provide Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune consulting to centralize and simplify the administration of your PCs along with your web-facing mobile devices. Progent can assist you to migrate efficiently to SCCM 2016 from an older change management platform or assist you to enhance your current SCCM 2016 environment to accommodate your evolving IT requirements.

Microsoft SQL Server Application Programming
Progent's SQL Server application developers can assist you to build and support database applications that utilize the SQL Server database platform. Progent adheres to industry best lifecycle management practices to create scalable, easy-to-manage SQL Server database applications and is able to work with a client's IT staff to deliver projects in a cost effective and cost-effective way. Progent for can assist your company to build SQL Server solutions by offering a broad selection of consulting services including requirements analysis, data tier architecture, data integrity, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, partitioning, consolidation of stored procedures, replication solutions, security and compliance, and fault tolerance.

Talk to a Progent Network Support Expert
To learn how you can get in touch with a Progent computer consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Network Help.














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