If your company information network is in the state of Alaska you now have quick online contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to help with complex issues affecting your computer network. Progent retains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any independent support organization in the country. Rates are reasonable, billing is by the minute, engagement is immediate, and service is unbeatable.
In case your Alaska organization is located away from major urban neighborhoods including Anchorage, Juneau, or Fairbanks, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic during an urgent situation. This can result in a loss of income for your company, angry clients, idle employees, and distracted executives. By utilizing Progent, you have access to a qualified engineer ready to deliver assistance when you require it to get your system running.
Since Progent charges for online service by the minute, your business pays exclusively for services received. Progent imposes no startup surcharge. Many online consulting companies demand significant minimum fees or bill for each quarter hour or more. Progent's one-minute granularity and straightforward billing mechanism eliminate large invoices for fast repairs.
If your Alaska company requires remote assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's experienced team of online consulting engineers offers a broad range of world-class computer knowledge. This allows Progent's online service experts to resolve the most complex network trouble more quickly than is possible with typical independent service firms or with the in-house IT resources commonly found in smaller companies. Progent has developed the tools and skills to repair technical issues economically in many different computer environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE consultants have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.
To help businesses who operate networks featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the assistance of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent provides phone-based support from engineers with a variety of security certifications including Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's team-oriented approach to repairing network difficulties streamlines service escalation, if needed, to specialists with relevant competence to deal with particularly tough jobs. This accelerates remediation of urgent network problems, avoids system disruption, and minimizes technical support invoices.
For businesses in the state of Alaska, Progent allows virtually instant online contact with a UNIX, Linux, Solaris, macOS or OS X engineer for critical expertise to fix information system problems that are affecting your business but are outside the scope of your local computer support resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-certified engineers can analyze your system using advanced remote troubleshooting technologies in order to deliver quick and affordable analysis and resolution of serious network issues.
Troubleshooting Services Progent's Online Support Specialists Can Provide Your Alaska Business
Progent's online professionals can deliver expert assistance for an extensive set of UNIX, Apple, Cisco, and Microsoft Windows technologies such as:
Online Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network support staff can help Alaska small businesses with a comprehensive assortment of computer products and technologies including system infrastructure, email support, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware options for server consolidation and centralized management, and transitioning from dated systems to current environments based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service professionals can provide remote technical help for systems based on major versions of the UNIX OS including:
Apple macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support industry for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who are awarded this prestigious certification by completing intense testing given by Cisco. In most cases Cisco CCIEs are hired by large enterprises or national Internet service providers (ISPs), and consequently their skills are not easily available to smaller companies.
CCIE and CCNP qualified consultants from Progent can help your business to design, implement, and service an integrated business network that can streamline operations, lower expenses, and accelerate the path to productivity. By providing Cisco routers expertise with Catalyst switches support and Cisco wireless technology configuration assistance, Progent can greatly improve the business value of your information network in Alaska. To learn additional information on Progent's expertise in Cisco infrastructure, refer to Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-certified remote service experts offer computer system troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting professionals who can help your company with a wide range of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 migration, Exchange Server 2013 configuration,
Microsoft Exchange 2010 maintenance,
SharePoint 2013 design,
Microsoft Skype for Business Server configuration support and Lync 2010 maintenance, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Qualified Security Specialists
Progent provides you access to expert CISM, CISSP and ISSAP security professionals who can deliver a range of system protection services to bolster the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against attacks or assist your business to recuperate quickly from a breach. Security services offered by Progent include: comprehensive security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Netcat; efficient recuperation from virus and worm attacks; integrating firewalls; establishing safe architectures for off-site and mobile access; protecting your messaging infrastructure from viruses, spam and DHA attacks; and implementing 24x7 proactive monitoring. For more information about Progent's security services for small and medium-size businesses, visit Progent's Engineering Services for System Security.
Business Applications Services: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh computing by offering consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group offers in-depth engineering support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for popular Microsoft business applications including Microsoft CRM, MS Project, MS Office Word, and Microsoft Office Excel. For more information on Progent's expertise, custom development, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Service and Outsourcing Alternatives
Progent provides a selection of programs for Help Desk Call Center services : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to give your customers easy contact with a dependable technical support resource with years of background delivering phone support and online repair service for small and midsize business information systems. Progent's focus is on earning the Help Desk a positive recognition as a major contributor to business productivity, and Progent's mission is to resolve rather than merely report problems. To learn more information about Progent's Help Desk outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Tools
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
Progent's sophisticated customer support reporting application stores thorough documentation of all service delivered to Progent's customers. Each authorized Progent team consultant has access to the specifics of services delivered to every client by any team engineer. This database of trouble tickets and resolutions is structured as a readily searchable internal knowledge base that permits Progent's online support professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services grows over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available other extensive support databases as well as to vendors' in-house support personnel that enable Progent's online consulting experts to arrive at the best resolutions promptly.
To find out how to ask a UNIX/Linux consultant or a Cisco certified CCIE for urgent phone-based consulting help in Alaska, call 1-800-993-9400 or visit Expert Online Network Support.