For office networks located within the state of Alaska, Progent's Microsoft qualified professionals can provide remote phone support and troubleshooting to resolve your network troubles fast and affordably. Progent has acquired world-class skills, advanced software utilities, and support knowledge bases to troubleshoot and repair computer network problems without the expense and delays normally associated with onsite technical service dispatches.

If your Alaska business is situated outside of the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby network support options may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to provide excellent network solutions.

Microsoft SQL Server 2012 Consulting Services
Progent can provide the support of certified SQL Server 2012 engineers as well as experienced database application developers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and data security professionals to assist your business to manage your SQL Server 2012 environment and configure an efficient and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also assist your company to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of email messages and attachments and preventing users from sending confidential or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help organizations avoid reputation loss and keep in compliance with industry security standards and government mandates like HIPAA and Sarbanes-Oxley. Find out about Progent's complete ProSight line of value-priced managed services for small and mid-size businesses.

MySQL Database Application Programming and Database Administration Support
Progent's MySQL software programmers and DBAs offer cost-effective remote database administration or software development support and can assist organizations of any size to configure and maintain MySQL within a reliable IT environment that offers high levels of performance, expandability, and security. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services automated backup and disaster recovery provides small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, apps and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data. Find out more about the entire ProSight family of value-priced outsourced network management services for small businesses.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection service incorporates next generation behavior machine learning tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the complete malware attack progression including protection, detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Read more about the complete ProSight line of value-priced outsourced network management services for small and medium-size businesses.

Immediate Help for Urgent Issues
With Progentís urgent online network support services, your company can get instant assistance for problems that are causing lost productivity. Remote support eliminates the lengthy wait and increased cost required for in-person network service. For typical network administration tasks, Progentís online support consultants can finish most jobs within a few minutes of a request, rather than requiring you to wait for hours for on-site help to arrive.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer advanced online consulting support to help businesses of any size to connect their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective hybrid environments that can include Windows and Linux operating systems and applications in hybrid network models that utilize physical resources as well as public clouds. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 integration with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a variety of technical services to assist organizations of any size to support, manage, and troubleshoot IT systems that include desktops, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.

Stealth Penetration Testing
Stealth intrusion testing is a key component of any overall IT system security strategy. Progentís security professionals can perform extensive stealth penetration security checks without the awareness of your company's in-house network support staff. Stealth penetration checking uncovers whether existing security defense tools such as intrusion incident warnings and event log monitoring are properly set up and consistently monitored.

ProSight WAN Watch Network Infrastructure Monitoring and Management
ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to diagram, monitor, enhance and debug their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that require important software patches, or isolating performance problems. Find out about the entire ProSight line of low-cost outsourced network management services for small and medium-size organizations.

System Center 2016 Planning and Integration
System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from a prior release of System Center, or debug your System Center environment.

Data Protection Manager Support Services
System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size businesses near-continuous backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive protection for critical workloads such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports virtual machines running on Windows Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can assist you to design, deploy, manage, and repair an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from an older version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to help you through technical bottlenecks or provide end-to-end project management services to make sure you finish your SCDPM 2016 deployment on schedule and within your budget.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants have wide-ranging expertise in the implementation and support of wireless networking technology and can help your IT team to plan, deploy, manage and repair wireless ecosystems that are secure, robust, scalable, simple to administer and operate, able to handle your vital workloads, and transparently incorporated into hybrid cloud networks. Remote and onsite Consulting services provided by Progent cover a selection of wireless solutions and include smartphone and tablet integration, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Wireless VoIP Phone Integration
Integration of Cisco's wireless IP phones typically requires that IT teams set up and optimize numerous key pieces of your wireless infrastructure including APs, routers, wireless LAN controllers, and call management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help your organization build and manage a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

Talk to a Progent Computer Consultant
To see how you can get in touch with a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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