For business computer networks located anywhere in the state of Alaska, Progent's Microsoft certified technicians can deliver phone help and remote troubleshooting to fix your network troubles fast and cost effectively. Progent has acquired world-class expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair IT problems while avoiding the high cost and delays normally associated with on-site technical service visits.

If your Alaska small business is located beyond the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby computer support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís staff of seasoned network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a large range of technical tasks for a varied range of clients. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to deliver affordable network solutions.

Microsoft Dynamics NAV Consulting
The latest release of Microsoft Dynamics NAV includes powerful new features including Personalized Role Centers, enhanced management information and reporting options, and advanced workflow support. Progent's Dynamics NAV consulting professionals offer custom programming, configuration and debugging support to help you to take advantage of Microsoft Dynamics NAV. Progentís consultants can show you how to connect MS Dynamics NAV to additional systems and applications. Also, Progent can help you to create and analyze databases so you can enhance your knowledge of your business, acquire more customers, refine your sales strategies, and build productive alliances.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consultants offer world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.

Progent's Integration and Development Services for SQL Server 2016
SQL Server 2016 offers significant enhancements in performance, scale, data security, availability, BOYD integration, plus built-in business intelligence. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises support to assist businesses of any size to design, deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.

Oracle DBA Support and Software Programming
Progent can provide online access to an Oracle consultant for Oracle DBA support or an Oracle software developer. Progent can help your business to develop efficient mechanisms for critical Oracle database administration activities such as database tuning, backup/recovery strategies, and information security, or train your IT staff how to follow industry leading practices for simplifying various management tasks. Progent can in addition offer the services of a PL/SQL programmer to help you to build, tune, troubleshoot, or port Oracle-based programs that can range from business reports to database-powered web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL programs using Oracle's SQL Access Advisor.

Microsoft Exchange 2016 Migration Support Services
Progent's Microsoft Exchange 2016 consultants can assist your business in any and all phases of your migration to Exchange Server 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento, California can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers without adequate in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts can provide Cisco UC520 consulting support to assist you to maintain your legacy UC500 VoIP system or plan and implement a smooth migration to a modern VoIP solution.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for physical and software-only Wi-Fi controllers and can help you to determine which version is appropriare for your wireless solution. For Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller expertise, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller support.

MS Dynamics GP Programming and Support
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that improves cloud readiness, works with popular smart phones and tablets, permits single login with Azure AD, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and hands-on experience to resolve the many IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.

Planning and Support Services for System Center 2012 Operations Manager
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over a decade of experience planning, deploying, optimizing and fixing SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious issues uncovered by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager expertise to assist you to migrate cost-effectively from Operations Manager 2016 to Operations Manager 2016.

Azure cloud Planning and Integration Consulting Services
Progent's Microsoft Azure integration consultants can assist you with any phase of Microsoft Azure integration including needs analysis, prerequisites evaluation, system architecture, pilot testing, implementation, centralized administration, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to set up a hybrid ecosystem that seamlessly combines physical datacenters with Azure-based resources.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) engineer to help your business to design, deploy, administer and repair converged communications networks supported by Cisco Unified Communication technology in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive experience helping organizations of all sizes to create collaboration solutions by delivering expert services that include Cisco Unified Communications Manager (Unified CM) and CallManager system design and deployment, VoIP phones setup, and Cisco wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's extensive library of Unified Communications applications like Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Mobility.

Talk to a Progent Network Support Expert
To see how to contact a Progent computer support expert for online or on-premises expertise in , call 1-800-993-9400 or visit Online Network Support.














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