Albany Consulting Expertise
IT Staffing Temps for IT Support Groups
Besides providing fast access to high-level IT consultants and subject matter experts (SMEs) to help Albany, New York businesses with specific technical problems or strategic projects, Progent offers short-term staffing to deliver more generalized services like desktop support, IT management, and Help Desk call center response. Temporary staffing makes it possible for organizations to respond to planned or unplanned increases in demand for network personnel, which may result from scenarios like company mergers, data center relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also cover gaps left by the loss of full-time IT personnel due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Temporary Staffing Services Progent's short-term staffing services offer businesses the ability to respond to surges in demand for IT personnel without being saddled with the costs and delays associated with vetting and recruiting professional IT help and without the risk of adding to your in-house head count.
Key aspects of Progent's temporary staffing services include:
- Rapid access to seasoned network professionals
- Simple initiation, cessation, and re-engagement of services
- Seamless extension of your in-house network support staff
- Comprehensive reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Strong working relationship with a world-class, full-service source for IT expertise
Progent's shared Call Center program is a proven on-going staff augmentation option that enables IT groups to divide the work of Help Desk support transparently between their full-time IT staff and Progent's extensive pool of IT support experts. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk program is a collaborative support solution powered by the leading shared PSA platform for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and on-premises IT expertise for organizations across the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Albany, New York Organizations
Progent's seasoned roster of certified engineers offers Albany, New York companies a wide array of online consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure AD Integration
- Microsoft 365 Configuration
- Microsoft Dynamics GP Customization
- Azure, Amazon AWS, Google Cloud
- Remote IT Troubleshooting
- Teleworker Integration
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Troubleshooting
- Cybersecurity Monitoring
- Pentesting with NodeZero
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support Services
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Management
- Fast, Low-cost .NET Application Development.
- Windows Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- BYOD Integration
- Apple iPhone Support
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Predictive and Onsite Surveys
Contact Progent for Temporary Staffing Services for Albany, New York Businesses
To find out more about Progent's temporary staff augmentation services for Albany, New York companies, call
An index of content::
24/7/365 Consulting SQL Server 2014 Backup Encryption
Award Winning SQL Server 2014 Monitoring Outsourcing
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services including system design, deployment, management, remediation, and software development services to help organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Microsoft Dynamics GP System Upgrade Consultants
Microsoft Dynamics GP Update Planning Engineers
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for over two decades and Progent has delivered integration, software development, training, and troubleshooting since the product's original release. Progent can provide advanced support for updating legacy Dynamics GP ERP systems. Progent can help your business to plan, test, and implement a cost-effective migration from a an outdated release of GP to the latest edition of Dynamics GP.
Azure VHD Engineer
Specialists Microsoft Entra Hybrid
Progent can help you to design and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both on-premises and cloud assets.
Microsoft Operations Manager Case Study
Microsoft Operations Manager Case Study
Before Progent's MOM-based solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to fix server issues before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class availability, security and productivity.
Mac Online Technical Support Consultant Services
Small Business Computer Consulting macOS
Progent offers national online help and troubleshooting services for businesses that operate macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft products. Progent's consultants offer Apple macOS and OS X users a range of services such as desktop assistance, upgrading to the most recent version of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Remote technical support offers maximum leverage for your information technology dollar by extending client productivity and limiting the hours billed for computer repair services. Advanced online support tools and experienced technicians and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by going to your location. In most of situations your network issues can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISA premier security professionals to help with the most challenging network problems.
Small Business Computer Specialist
Small Office Computer Consultancy Companies
Progent's Microsoft and Cisco premier network consultants offer advanced help with a broad range of products and technologies and can provide that expertise online anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent provides online support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Microsoft Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE network specialists for the toughest connectivity issues, plus the assistance of CISSP-accredited security consultants to handle high-level security design and problem solving. Progent has delivered remote network support to businesses in every state in the U.S.
Integration Support Dynamics GP Accounting
Emergency Network Consulting Great Plains Migration
Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that unifies information and processes across your company, interfaces seamlessly with other solutions, and connects workers, customers and vendors unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you install and maintain a robust, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.
Help and Support Exchange 2000 Server
Microsoft Exchange 2000 Support Services
Progent is among the most experienced network support companies for integrating email systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive all the advantages of Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 support.
Egregor ransomware hot line Services
Professionals Nephilim ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the progress of an active ransomware attack. Call 800-462-8800
Migration Consultants Oracle 11g
Immediate Oracle Enterprise Manager Technology Professional
Progent can provide affordable online access to a certified Oracle database administration consultant or an Oracle application developer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also help plan, create, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Streams replication technologies and ASM file/volume manager.
64-bit Migration Services
Professional 64-bit Migration
Progent's Microsoft-premier engineers can help your organization to enhance your servers and/or desktops from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of migrating to 64-bit computing, plan an affordable migration process that minimizes operational interruptions, and deliver economical, professional remote help to assist you to configure 64-bit software and application programs on your current computers.
Computer Engineer Office 365 PowerPoint Integration
Microsoft 365 Publisher Integration Computer Consultant
Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid solutions that transparently combine local and cloud-based products and services.
Small Office Migration Help
Small Business Support Organizations
Progent's Microsoft and Cisco certified network consultants can provide advanced help with a wide array of products and technologies and can deliver that assistance online anywhere in the U.S. or in person in major cities throughout the country and anywhere in . Progent provides remote support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity issues, plus the assistance of CISA-accredited security engineers to assist with complex security design and troubleshooting. Progent has provided remote network support to businesses in all 50 states in the United States.
Microsoft ISA Server Online Support
ISA 2004 Support Outsourcing
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and manage an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your business requires.
Trend Micro Scanmail Integration Specialist
Information Technology Consulting Ransomware Protection
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and integrated email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Citrix Presentation Server Troubleshooting
XenApp Consultant
Progent's Citrix-certified consultants can help your business to plan, implement, administer, and troubleshoot a virtual Windows application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can help you to manage and support a remote datacenter that offers high availability, advanced security, and rapid disaster recovery.
Small Business IT Consulting Progent Management Team
Computer Network Firms Progent's Management Team
Progent's management team consists of seasoned veterans with years of background delivering network consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent stands out by having assembled a management staff able to provide businesses with the best service value in the industry.
24-7 Internet Data Center Configuration
24-7 Hosting Facility Online Support Services
For large businesses, Progent can supplement in-house network support staffs by offering world-class background in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a transparent nearby extension of enterprise network management. Progent's enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbox conformance, project management, and top-level support for multi-site network environments based on Enterprise Windows 2003. Progent can provide on-site engineers and specialists to assist with a site move or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Network Consultant SonicWall NSA 5650 Firewall
SonicWall TZ Firewall Cybersecurity Contractors
Progent's SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and build protection into your corporate processes.
Immediate XenDesktop Consultants
Citrix Receiver Technical Consultant
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the strategic impact of your information network; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; upgrade your existing virtual desktop software to current versions of XenDesktop; and provide advanced online technical support. Progent can also train your IT staff to adhere to industry leading practices to manage your XenDesktop solution effectively.
24-Hour Remote Consulting SharePoint 2016 Visio Services
SharePoint 2016 and OneDrive for Business Online Troubleshooting
Progent's Microsoft-certified consultants can provide affordable remote and onsite consulting expertise, application development, and troubleshooting support for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Top Quality ransomware removal and data restore Consultants
ransomware removal and restore Consultancy
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Google Cloud hybrid integration Contract Programming Firm
Enterprise hybrid cloud solutions Consultancy
Progent can provide expert remote consulting to help companies integrate their IT infrastructure with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that seamlessly combine local IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent offers a range of cloud integration support services such as Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than two decades of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Data Center Computer Engineer
Top Ranked Data Center Colocation Computer Engineer
Progent's colocation center IT services are designed for businesses with equipment located at Internet Data Centers or data center colocation hosting sites and requiring on-demand on-site assistance at the colo facility as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full range of data center and IDC and colo support services including system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, design and installation of fault tolerant configurations, defining and deploying layered security structures, firewall integration and support, configuring load balancing environments, and creating fault tolerant server cluster systems.
Virtualization Professionals
Server Management Computer Consultant
Server growth wreaks havoc on network budgets and administrative resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and faster return on investment, more efficient use of servers, simplified operations, enhanced network uptime, and easier management. Common uses for virtual machines include hardware consolidation, economical platforms for line-of-business legacy software running on obsolete operating systems, and affordable isolation of program development or pilot testing systems from on-line systems.
Palo Alto Networks Panorama Security Certification
Palo Alto Networks Panorama Protect
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security solution that spans your data center and cloud-based assets and guards all users anywhere with any endpoint device.
Juniper Junos Protect
Juniper Junos Security Audits
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
