Allentown Offsite Workforce Connectivity Support Services
Help Desk Call Center Augmentation and Outsourcing Consultants
Enlarging your at-home workforce may have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Allentown organization to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns top value. Progent can provide services ranging from as-needed expertise for helping you past challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.
Progent can help Allentown, Pennsylvania businesses to succeed with any facet of building a high-performing remote work environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, security monitoring, data protection solutions, and centralized management.
Help Desk Call Center Services for At-Home Workers
An emergency, enterprise-wide changeover to a from-home business model, which might be activated by an epidemic or as part of a disaster recovery plan, can overwhelm even the most efficient in-house Support Desk. Progent's Help Desk services make it possible for organizations to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services utilize Progent's extensive network of remote IT support experts combined with enterprise-class ticketing and follow-up software to provide an affordable, modern Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop support from initial service requests through trouble ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to track or update their current trouble tickets, add information, and upload screen captures or relevant files. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent offers optional rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. For more information, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Support Desk Supplemental Service enables you to expand your existing Call Center team by sharing delivery of Help Desk Call Center services transparently between your in-house IT support personnel and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's shared Help Desk service uses a collective support solution utilizing the number one PSA platform for handling service requests and trouble tickets, assigning responsibility, tracking progress, and generating reports. For details about how Progent's Call Desk Supplementation Services can help your company to provide world-class IT support to your teleworkers, see Progent's Call Center supplementation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Allentown, Pennsylvania company, phone
An index of content::
Windows Server 2019 with Linux Consultant Services
Support and Setup Windows Server 2019 and SCVMM
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Support Services Cisco VPN
VPN Computer Engineer
Cisco's security and offsite connectivity solutions for small to mid-size companies offer a complete array of easy-to-administer protection products to help you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
Microsoft Teams work from home Consultant
Microsoft Teams with Office 365 Consultant
Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Catalyst Wi-Fi 6 AP Security Support and Setup
Catalyst Wi-Fi 6 AP Placement Configuration
Progent's Cisco Catalyst 802.11ax WAP consultants offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
Small Office Small Business Computer Consulting Firm
Small Office Computer Network Consulting company
For small businesses interested in Progent's IT outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.
24-Hour CISM Certified Security Management Consultant Services
CISM Security Management Specialists
Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of skill that information security professionals are required to learn. CISM gives business management the confidence that consultants who have qualified for their CISM credential possess the background and capability to provide efficient security management and support consulting.
Microsoft 365 Word co-editing Consultants
Design Firm Office Word for Mac
Progent's certified Office Word and Microsoft 365 Word experts offer a broad range of economical remote support services to assist you to manage your existing Microsoft Word solution or assist you to upgrade to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, identifying and resolving compatibility issues between various versions of Word, integrating Word with other Microsoft Office applications like Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training sessions customized for individuals or groups.
VPN Security Technology Consulting
Palo Alto Networks Security Contractor
Progent offers businesses of any size expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and select appropriate technologies from a variety of vendors to support your security goals while staying within your spending limits.
Network Consulting Cisco VPN
Cisco Virtual Private Network Integration Support
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to evolve with your changing business needs. Progent's Cisco-Premier network experts support Cisco's complete line of products aimed at preventing information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user certification, permissions, and accounting from a graphical Web interface.
Home Based Network Consultant Remote Support Job
Telecommuter Jobs Work from Cisco Engineer
Progent is convinced that a well designed and implemented information system is a crucial piece for accelerating any company's success, and we follow this credo in our corporate system infrastructure. We have built a zero-downtime virtual office infrastructure that allows our in-house engineers and authorized contractors to deliver fast and efficient support, cooperate easily on challenging projects, and experience career and personal maturity from being a member of a dynamic company culture of self motivation and independence.
Apple Macintosh Online Support
macOS and OS X Professionals
Progent's experts offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, network protection services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud. For computer environments based exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, secure, efficient and aligned with your company's objectives.
Expert Microsoft Certified Remote Monitoring and Reporting Remote Support
Immediate Operations Manager Setup and Support
Medium-size companies can get all the advantages of System Center Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier Certified network support experts. Thanks to Progent's economically priced IT service programs, mid-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, proactive alerts, in-depth reporting, Help Desk support, and remote service. For companies with line-of-business applications who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide medium-size company networks enterprise-class availability, security and performance.
iPhone integration Consultants
Remote Consulting iPhone and Exchange integration
Progent offers affordable online assistance to help you to design, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and scalable infrastructure that aligns with your computing model. Progent also offers online or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the strategic value of your IT system.
After Hours SharePoint 2003 Integration Services
SharePoint Server 2003 On-site Support
Progent's Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your employees or clients to access, manage, distribute and interact with useful data, documents, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they've developed in a manner that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can assist you to manage your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Benefits for Microsoft Consultant Subcontractor Job
Home Based Microsoft Certified Work From Home Job
Our compensation model is built on revenue sharing, so similar to working as an independent contractor, your earnings are directly driven by your generated revenue. Some of our consultants stress lifestyle issues and elect to work at an easy pace, utilizing our self-determined schedule to follow personal enthusiasms like mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending private time with relatives and friends. Others use the opportunity to earn big bucks via hard effort and extended days. Progent completely encourages both ends of the spectrum and everything in between.
Technology Professional SCOPIA Video Conferencing
Best Radvision Telepresence Professionals
Progent can provide the support of a certified consultant with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or maintain a telepresence environment that protects your current investment and maximizes the business value of your information system. Progent can also provide the expertise of network infrastructure consultants who can assist businesses of any size to create and troubleshoot a network that provides the performance, reliability, security, and scalability required to accommodate your telepresence solution.
Altaro VM Backup Troubleshooting Consultant Services
Hornetsecurity Altaro VM Backup and VMware Online Consulting
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to assist you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
SMS Server Upgrade Specialist
Microsoft SMS Server Support and Integration
Progent's Microsoft-certified consultants provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. Configuration Manager is the new name for the change management platform formerly called Systems Management Server. Configuration Manager offers a variety of enhancements to Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's certified engineers can show you how to use SMS 2003 or Configuration Manager 2007 effectively for automated operating system and application deployment, security patch control, software metering, and licensing reconciliation. Progent's engineers can also assist your company to move smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Part-Time Job Q and A about Cisco Consultants
Remote Support Job Q and A about Telecommuting Cisco Consulting
To see replies to frequent questions about being employed by Progent, go to Jobs at Progent Q&A.
Network Intrusion Detection Network Intrusion Penetration Testing
Information Assurance Security Firms
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with all of the network security disciplines addressed within GIAC certification such as evaluating network security mechanisms, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
SCCM 2012 Asset Management Specialist
SCCM 2012 Windows Server Deployment Support
Progent's Microsoft-certified consultants can help you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device management solution or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing expertise with related Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
WatchGuard Firebox M570 Firewall Compliance Audit
WatchGuard Firebox T25 Firewall Testing
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Microsoft Windows 2003 Onsite Technical Support
Windows 2003 Professionals
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer support and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, update, and maintenance services include network design, deployment, project management, on-premises and remote network support and troubleshooting, Call Center services, expert security services, comprehensive outsourcing, and expert co-sourcing.
Meraki MR34 Access Point Technical Consultant
Meraki MR30H Access Point Consulting
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and onsite support to assist businesses of all sizes to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, performance, security compliance, ease of management and availability for wired and wireless clients regardless of their mobility or computing device.
Network Engineer SharePoint Server 2003
24x7x365 Windows SharePoint Services Network Consultants
Progent's Microsoft-authorized consultants can help you rationalize the business justification for implementing SharePoint Portal Server 2007, advise you on the most appropriate version of SharePoint Server for your application, offer setup and integration expertise, assist you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint Portal Server 2007, design a comprehensive security plan that includes portal technology, and provide troubleshooting and Help Desk services.
SharePoint Portal Server 2003 Support Outsourcing
Network Consulting Microsoft Office SharePoint Server 2003
Progent's Microsoft-certified experts can help you evaluate the business justification for implementing SharePoint Portal Server 2007, advise you on the most sensible version of SharePoint Portal Server for your application, offer setup and deployment expertise, assist you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint 2007, design a comprehensive security plan that incorporates portal technology, and provide maintenance and Help Desk support.
Firepower Services Integration
Online Troubleshooting ASA Firewall with Firepower
Progent's Cisco-Premier network consultants provide professional PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progent's Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Remote Server Monitoring Integration
Automated Desktop Monitoring Integration
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to disrupt your business.
ProSight Reporting ConnectWise Manage Ticketing Onsite Technical Support
Consulting ProSight Reporting Network Infrastructure Management
ProSight Reporting is a growing line of real-time reporting tools created to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Small Business IT Outsourcing Company
Small Business Server Consultant
Progent delivers the help of Microsoft and Cisco-Premier IT support professionals to offer customers economical alternatives to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to large corporations, Progent's network engineers can help you enhance your network's e-mail infrastructure, protection, availability, performance, and IT management.
Exchange Server 2010 Upgrade Engineers
Microsoft Exchange Server 2010 Upgrade Technology Professional
Progent's Microsoft and Cisco-certified network engineers can assist you to determine the benefits of Microsoft Exchange 2010 for your business and can help you to design and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick payback by increasing your productivity, lowering the expense of equipment and support, streamlining administration, and integrating your vital communications technologies.
Top Ranked Radvision XT5000 Consultant Services
Consult Radvision XT5000
Progent offers the support of a senior specialist with years of experience configuring, managing, and enhancing telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network support team, your ISP, and your telepresence technology supplier to help your organization increase the strategic value of your video conferencing ecosystem.
Horizon3.ai NodeZero Certified PEN Testing Auditing
Cybersecurity Firm Horizon3.ai NodeZero Certified Threat Assessment
Progent's certified cybersecurity experts can perform NodeZero-powered penetration tests to verify your security defense systems and policies are correctly configured and effective.
Data Center Remote Troubleshooting
Data Center Colo Technical Consultant
Progent's data center support services are intended for companies with equipment housed at IDCs or data center colo hosting sites and in need of on-demand on-premises help at the colo facility as well as remote support from Microsoft and Cisco Certified experts. Progent offers a complete range of Internet Data Centers and IDC and colocation consulting services including system topology analysis, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, design and deployment of high availability configurations, architecting and implementing layered security structures, firewall integration and support, designing load balancing environments, and planning high-availability server and storage clustering configurations.
MSP360 Desktop Backup Consulting Services
MSP360 Ultimate Backup Remote Consulting
Progent's data protection experts can help you to design, deploy and manage a backup plan built around MSP360 Backup software to protect your resources residing on any major public cloud. Progent can provide monitoring and management to protect against data loss resulting from user miscues, computer error, malicious insiders, and external assaults such as ransomware.
SharePoint Server 2003 Remote Consulting
Immediate SharePoint Portal Server 2003 On-site Support
Progent's Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint Server provides a central spot for your workers or clients to connect to, organize, share and interact with relevant data, files, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the data they've created in a way that makes data convenient to find, download and apply. Progent's SharePoint consultants can help your organization to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
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