Expanding your remote workforce can have a major impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, configure, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your Allentown company to select the right tools and follow best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent offers support services that go from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Allentown, Pennsylvania companies to succeed with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.
Help Desk Services for Teleworkers
An emergency, organization-wide transition to a teleworker business model, which might be activated by an epidemic or as an element of a disaster recovery/business continuity plan, can overstretch even a well-staffed in-house Help Desk. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Allentown, Pennsylvania company, call