Enlarging your telecommuter workforce may have a major impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Allentown organization to select the right technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services that go from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Allentown, Pennsylvania companies to with any aspect of creating a high-functioning remote work environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required for a remote workforce can be particularly complex if you have to manage a mix of personal hardware such as desktop computers and notebooks, routers, and wireless APs from different manufacturers and with a variety of OS software and firmware releases. Progent's experience delivering online help for both legacy and modern IT products in virtual office solutions enables you to make efficient use of your existing infrastructure and offers fast access to expertise for making necessary updates. Services available from Progent to assist your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to create a secure connection for authorized at-home employees to use IT assets situated at your corporate data center or in the cloud. Progent can assist your company to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's AnyConnect client software for secure VPN tunneling for a broad range of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and interact with a data center PC's desktop. This technology gives network managers substantial control over the computing ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and support VPN tunnels, home wireless connectivity, and firewall services. Progent offers expert remote support for configuring routers from all major manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and visitors, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance and cybersecurity problems. Progent can help businesses to mitigate these issues by delivering expertise that include Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access methods affect the speed and availability of connections between telecommuters and the company data center. Vital applications might demand backup Internet access in case the normal connection breaks. Progent can provide guidance for picking Internet service providers, selecting sensible service packages, and integrating fault-tolerant Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Allentown, Pennsylvania business, call 1-800-993-9400 or go to Contact Progent.