Allentown Offsite Workforce Configuration Consulting Partner
Network Infrastructure Configuration Consulting Services
Expanding your remote workforce can have a major effect on network architecture, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown company to select the right tools and follow leading practices in building and operating a safe virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from on demand guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Allentown, Pennsylvania businesses to succeed with any facet of creating a high-performing work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and unified management.
Infrastructure for Teleworkers
Configuring the network infrastructure required to support an at-home work environment can be particularly complex if you have to manage a combination of personal hardware like PCs and laptops, routers, and wireless APs from different vendors and with a mix of operating systems and firmware levels. Progent's experience providing remote support for both legacy as well as current technologies in virtual office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making necessary updates. Services available from Progent to help you to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network connectivity allows you to establish a secure connection for authorized at-home workers to access IT assets situated at your company datacenter or in the cloud. Progent's consultants can assist your company to deploy and manage VPN connections between your teleworkers and your various network resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's popular AnyConnect software for safe VPN tunneling for a broad range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable an at-home worker to view and interact with a data center computer's desktop. This provides network managers significant control over the digital environment of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide expert online consulting for deploying routers from all major manufacturers. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by the whole family and visitors, are commonly utilized by telecommuters to access their Internet router for work. This can create performance as well as security issues. Progent can help businesses to resolve these problems by delivering expertise that include Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point setup help.
- Internet access methods affect the speed and reliability of connections between at-home workers and the corporate network. Business-critical applications might demand backup Internet connections in case the primary connection breaks. Progent offers guidance for selecting Internet service providers, choosing sensible bandwidth and data volume packages, and setting up high-availability Internet connections. See Internet connectivity solutions.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Allentown, Pennsylvania organization, call
An index of content::
24 Hour SCOM 2012 Fabric Monitoring Configuration
24x7 Microsoft SCOM 2012 R2 Engineer
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.
Cisco Certified Experts Amazon AWS cloud services integration Developer
Amazon SQS Contract Programmer
Progent offers cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Open Now Exchange 2003 Server Upgrade On-site Technical Support
24-Hour Technology Consulting Microsoft Exchange 2003 Upgrade
Progent's certified engineers offer technical help and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's migration, integration, management, and support expertise for Microsoft Exchange Server 2003 include planning, installation, project management, local and off-site technical support, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
Immediate Help Desk Outsourcing Network Consult
Cloud Migration Outsourced IT Support
Progent's IT outsourcing support offerings for small businesses feature planning Windows XP, .NET Server, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and in-person repair, resolving chronic integration problems, and producing a comprehensive security plan. Progent can help you maximize network reliability and performance via fault-tolerant technologies, redundant network architecture, and proactive server monitoring. Progent also offers special project help for large-scale migrations and can help with requirements assessment, product identification, BOM development, sourcing selection, procurement coordination, and professional documentation. Progent's computer outsourcing service also includes training for office productivity software such as Microsoft Office.
Immediate Amazon Glacier integration Expert Development
After Hours Amazon cloud AMI Development Group
Progent can provide affordable remote consulting to assist companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Cisco Expert Technology Professional 64-bit Computing
64-bit Computing Engineer
Progent's Microsoft-expert engineers can help you to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit PC desktop processing, design an affordable upgrade strategy that minimizes operational interruptions, and offer inexpensive, professional remote help to assist you to configure 64-bit desktop operating systems and application programs on your current computers.
Microsoft Online Troubleshooting Exchange 2003
Exchange 2003 Server Upgrade Support Outsourcing
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
IT Consultants Exchange 2016 Migration
Remote Microsoft Exchange 2016 Upgrade Onsite Technical Support
Progent can help you in any and all phases of your upgrade to Exchange Server 2016 such as planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, databases and logs; setting up hardware load balancing for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
ransomware removal and data recovery Consulting
24-7 Consult WannaCry ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
ransomware removal and file recovery Consulting
Specialists LockBit ransomware recovery
Progent's proven ransomware recovery consultants can assist you to restore a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
wireless VoIP phone integration Professional
Wi-Fi VoIP phone integration Computer Consultants
Progent's Wi-Fi VoIP phone configuration experts can provide remote and on-premises support to help you build and administer a Cisco Wi-Fi VoIP phone solution by providing services that can range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
MCSE Expert Certified Computer Network Support Group Live Online Office 365 Training
Small Business Computer Consulting Companies Online Windows Desktop Training
Progent offers customized online instruction for an array of desktop applications and environments such as Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of conventional physical classroom instruction, such as immediate interaction between clients and trainers, but eliminates the expenses of travel and the hassle of attempting to synchronize the schedules of multiple trainees. Offered to single students or classes of all sizes, Progent's virtual training permits the teacher to conduct the class from an online office and the clients can be dispersed across an office or all over the the U.S. Live online education deploys proven learning tools like virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specialized topics or longer in time and broader in coverage.
Enterprise hybrid cloud Specialist
Best Enterprise hybrid cloud integration Specialists
Progent can assist your IT team to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that seamlessly combine local resources as well as one or more public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud migration support services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Work From Home Job FAQ about Microsoft MCSE
Q and A about Microsoft MCP Work From Home Job
For replies to frequent enquiries about becoming employed by Progent, go to Jobs at Progent Frequently Asked Questions.
Consultants Microsoft Teams firewall
Top Rated Microsoft Teams PBX integration Consultant
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NinjaOne Server Monitoring Professionals
24x7 ProSight NinjaOne Patch Management Support and Integration
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art 24x7 remote monitoring and management techniques to keep your network running at peak levels by checking the health of critical devices.
Edge Routers Network Consultants
Core Routers Computer Consultant
Cisco has designed a full array of routers including routers designed to provide the protection, performance, and availability demanded by customers ranging from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
After Hours Palo Alto Networks PA-3000 Series Firewalls Network Security Audit
Palo Alto Networks PAN-OS Security Organizations
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity ecosystem that spans your data center and cloud assets and guards any user anywhere with any device.
Exchange 2016 Upgrade Planning Network Consultant
Award Winning Microsoft Exchange 2016 Migration Consultant Services
Progent can assist your business in all phases of your migration to Exchange 2016 including designing high availability architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft 365 Excel Power Pivot Engineer
Excel Power Pivot Programming Firms
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to assist you to plan, program, test, deploy, manage, and debug applications based on any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent offers as-needed help to organizations who need a quick fix to a stubborn problem associated with Excel and Progent can also provide full project management support for upgrading or creating line-of-business applications based on Office Excel. Progent's affordable online training classes for Office Excel can be customized to address the special requirements of individuals or groups.
Ekahau Wi-Fi RF Coverage Maps Network Engineer
Help and Support Ekahau Wi-Fi Network Management
Progent's Ekahau-certified Wi-Fi network design experts can help you to plan, install, tune, manage and debug a Wi-Fi network adapted to your venue. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
SQL Server 2017 and VMWare Remote Support Services
Microsoft SQL Server 2017 Setup and Support
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and carry out an efficient migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand architecture assessment or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is carried out on time and on budget.
Specialist ransomware protection
Spora ransomware recovery Consulting Services
Progent's proven ransomware recovery experts can help your business to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
ProSight NinjaOne RMM Remote Server Monitoring Network Consulting
NinjaOne Server and Desktop Monitoring and Reporting Troubleshooting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the state of critical devices.
Tech Support Microsoft SQL Server 2017
Microsoft SQL Server 2016 Network Support Consulting
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can show you how to plan, deploy, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Microsoft ISA Server IT Consultants
Microsoft ISA 2004 Server Onsite Technical Support
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Wireless Site Survey Troubleshooting
WLAN Site Survey Remote Support
Progent's wireless site survey services assist you to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your environment, offering your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and roaming ability your company requires. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
Lync Server 2013 conference bridges Consultant
Expert Microsoft Certified Technology Professional Lync Server 2013 Mobility Services
Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and secure communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad assortment of desktop and handheld devices. Progent's certified Lync 2013 experts and system architects can help you to assess the business benefits of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management staff and users. Progent has in-depth expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
ProSight Reporting Remote Network Infrastructure Management Remote Troubleshooting
ProSight Reporting Infrastructure Management Information Technology Consulting
ProSight Reporting is a growing family of in-depth reporting plug-ins designed to integrate with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Private Cloud Services Engineer
Specialist Private Cloud Solutions
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can take advantage of Progent's private cloud hosting service to avoid major capital costs for the acquisition, maintenance, and operation of computer hardware and facilities while achieving world-class levels of network reliability and security.
Consulting Support for Network Service Providers Professionals
Online Technical Support IT Services for Service Providers
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology engineers under your own service brand as a transparent arm of your IT services staff.
Fortinet Firewall URL Filtering Troubleshooting
Fortinet 120 Series Firewalls On-site Technical Support
Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help you to configure your Fortinet firewalls to protect your digital assets at the enterprise edge, within the data center core, at branches, and at the cloud edge.
Juniper Junos J-Web Security Tech Services
Juniper Junos Network and Security Manager Computer Security
Progent's Juniper-certified network engineer can help your company to plan and implement Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and migrate efficiently from discontinued products to the latest releases. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to enable your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain environments that incorporate a combination of Juniper's software platforms.
Windows and Solaris Consultant
UNIX with Windows Help and Support
Progent's UNIX family support experts offer small and mid-size businesses and software developers help with administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise offers you a convenient single source to help you build and maintain a secure and reliable mixed-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Remote Access Online Support Services
VPN Consulting Services
Cisco's security and offsite access products for small companies offer a complete range of easy-to-administer security products to help protect your local and remote information system. Cisco's VPN line features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit best with your business objectives.
Lync Server 2013 disaster recovery Consultant Services
After Hours Microsoft Lync Server 2013 Consult
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN calling across a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 experts and network architects can assist you to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook clients and PowerPoint.
Largest Google Cloud Identity Engineers
Cisco Expert Google Cloud integration Consultants
Progent can provide affordable remote and onsite consulting to help companies to move any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
SCVMM 2016 and Operations Manager Remote Technical Support
SCVMM 2016 and SQL Server Onsite Technical Support
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management products and is intended to offer a centralized mechanism for configuring and managing virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist businesses of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate efficiently from legacy versions of VMM, develop processes for building and installing VMs and hosts, design fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the strategic business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
wireless IP phones and Aironet APs Support Services
wireless VoIP phone and Aironet APs Consultants
Progent's Wi-Fi IP phone configuration and troubleshooting consultants can provide remote and onsite assistance to help your organization create and maintain a Cisco wireless IP phone solution by providing services that range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
ProSight Hosting for Virtual Servers Engineers
Virtual Machine Hosting Engineer
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages such as reduced capital costs, reductions in operational expense, improved management focus, world-class protection, greater fault tolerance, and regulatory compliance.
24x7x365 Technical Support Desktop Technology
Microsoft and Mac Desktop Network Recovery
Progent offers a wide array of cost-effective consulting and support services to assist your business to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or remote assistance for individual computers or laptops or help your business to design and carry out a company-wide rollout of new or updated operating system software and applications. Progent can also provide consultants and technical workers to assist your company to prepare for and complete a site move or consolidation organized to cause the least possible interruption to your business.
Consulting Support for IT Service Providers Online Troubleshooting
Integration Services Consulting for IT Service Providers
Progent's Support Program for IT Service Providers lets you use Progent's consulting engineers under your own service brand as a seamless arm of your IT consulting team.
UCS server Consultant Services
Support Unified Messaging
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, functions as the center of Cisco's collaboration solution. Unified Communications Manager and Unified CM Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver effective and affordable online and on-premises support to help organizations of all sizes to build and administer CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, creating UCS server failover systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Postini Technical Support
Postini Consultants
E-Mail Guard by Postini offers continually updated spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your business is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Management technology via Progent's E-Mail Guard antispam and virus protection service offering. Progent's expert e-mail security professionals can show you how to devise an email security plan that incorporates anti-spam and antivirus products and policies.
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