Allentown Consulting Experts
IT Staffing for IT Service Organizations
In addition to offering fast contact with top-tier network consultants and subject matter experts to assist Allentown, Pennsylvania organizations to resolve discrete IT problems or longer-term initiatives, Progent offers temporary supplemental staffing to deliver more generalized assistance like desktop help, IT management, and Help Desk services. Temporary staffing can help businesses to deal with expected or unplanned peaks in demand for IT personnel, which may be caused by scenarios such as company mergers, data center moves, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Temporary IT staff augmentation can also fill voids left by the loss of full-time IT personnel because of scheduled vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services offer organizations the flexibility to react to increases in demand for IT personnel without dealing with the costs and hassle that come with reviewing and recruiting appropriate technical help and without the burden of increasing your full-time staff size.
Key features of Progent's temporary supplemental staffing services include:
- Rapid availability of seasoned network pros
- Easy engagement, cessation, and re-engagement of services
- Transparent augmentation of your full-time network support team
- Full reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
- Strong working relationship with a top-level, full-service resource for IT expertise
Progent's shared Help Desk Call Center program is a proven on-going staff augmentation option that allows IT groups to share the responsibilities of Help Desk support transparently between their in-house IT personnel and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a joint support alternative powered by the leading shared PSA tool for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold advanced certifications including CISSP, CISM, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Allentown, Pennsylvania Organizations
Progent's nationwide team of certified engineers can deliver Allentown, Pennsylvania companies a wide array of remote consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- Active Directory and MS Entra Design
- Microsoft 365 Integration
- Dynamics GP Expertise
- Microsoft Azure, AWS, Google Cloud
- Online IT Support
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Consultants
- Security and Compliance Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support
- Colocation Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtualization Management
- Fast, Affordable .NET Application Development.
- Windows Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- BYOD Integration
- iPhone Support
- Google Android Smartphone Integration
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term IT Staffing for Allentown, Pennsylvania Businesses
To learn more details about Progent's short-term staff augmentation services for Allentown, Pennsylvania companies, call
An index of content::
Core Routers Support Services
1800 ISR Router Remote Troubleshooting
Cisco has developed an extensive product line of routers that includes appliances designed to deliver the security, bandwidth, and reliability required by customers from small offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
Open Now IP Telephony Computer Consultants
SPA300 Series IP Phone Support and Integration
Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
CRISC Certified Risk and Information Systems Control Systems Engineer Consulting
CRISC Certified Network Risk and Information Systems Control Architect Engineers
Progent offers the services of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.
Open Now Windows 7 Upgrade Engineer
Windows 7 Security Consulting Services
Progent's certified consultants can provide remote and on-premises consulting services to help you to manage, support, and troubleshoot PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, backup and restore, online access, smartphone and tablet integration, wireless configuration, and remote system monitoring.
Microsoft Windows 2008 R2 Consultant
Microsoft Windows 2008 R2 Online Technical Support
Windows Server 2008 is a major advance in making IT networks more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer a better environment for web publishing. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, temporary staffing, monitoring, and security services.
Part-Time CIO Technology Consulting
Technology Consulting Chief Information Officer
Progent can provide small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible technology to improve business processes so they match better with your corporate objectives. Your business can create and implement a well conceived information technology plan without incurring the cost of a full-time senior IT executive.
Open Now CRISC Risk and Information Systems Control Consultants
CRISC Certified Network Risk and Information Systems Control Architect Professional
Progent offers the services of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget.
ASA 5500-X Firewall with Firepower IT Consulting
Cisco ASA 5500-X Firewall with Firepower Support and Help
The new ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Consultancy IT asset documentation management
ProSight IT documentation management Consultancy
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as half of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
Call Desk for at Home Workforce Network Consultants
Teleworker Integration Professionals
Progent has 20 years of background helping small and medium-size companies to design, deploy, tune, administer, and troubleshoot IT networks that incorporate teleworkers.
Urgent Specialist SSL certificate management
Professionals domain management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save up to 50% of the time spent trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it.
Anti-Spam Support and Setup
Antivirus Support and Help
E-Mail Guard is Progent's affordable anti-spam and virus protection service that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and virus defense services that defuse email assaults before they can breach the network firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server vendor, hardware type, or geographic location.
Microsoft Operations Manager Online Help
MCSE Expert Certified Remote Monitoring and Reporting Configuration
Even if your company has a small network support group and a modest IT budget, your information network can still feature the same high availability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the latest network management software for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your vital network applications and servers up and running.
SharePoint Designer 2013 Configuration
SharePoint Business Connectivity Services On-site Technical Support
Progent has been providing SharePoint support since the initial product was published over 20 years ago, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 deployment.
After Hours Cybersecurity Penetration Testing Network Security Test
IT Services Cybersecurity Penetration Testing
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progent's security experts can run thorough intrusion checks without the awareness of your organization's in-house IT staff. Unannounced penetration testing shows whether existing security defense systems such as intrusion detection warnings and event history analysis are correctly configured and consistently monitored. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to modern strains of ransomware.
Microsoft Excel for Mac Consultant
Office Web Apps for Mac Professionals
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for networks that combine Mac with Microsoft Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.
WatchGuard Firebox T45 Firewall Protection
WatchGuard Firebox M590 Firewall Security Organizations
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
SQL Server 2012 xVelocity Network Consultants
PowerPivot for Excel IT Consulting
Progent can provide the support of certified consultants as well as seasoned software developers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and security consultants to assist you to assess the potential benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Multi-factor Authentication Technology Consulting
Identity Verification Consultant Services
Progent's Duo services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other out-of-band devices.
24/7 Exchange Server 2016 Upgrade Planning Computer Consultant
Microsoft Exchange Server 2016 Upgrade Planning Troubleshooting
Progent can assist you in all facets of your upgrade to Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Ubiquiti UniFi XG Security Gateway Engineers
Consultant Ubiquiti WiFi management
Progent can provide fast access to the expertise of veteran wireless specialists who can assist you to assess the benefits of Ubiquiti UniFi Wi-Fi access points for your company and assist you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to assist you to select, provision, and position UniFi Wi-Fi APs for optimal signal coverage and throughput.
Wireless Link Technical Consultant
Outsourcing 802.11
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to deploy, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Ekahau Wi-Fi Planning Support
Top Ekahau Insights Wi-Fi Network Troubleshooting Online Troubleshooting
Progent's Ekahau-certified Wi-Fi network design experts can help you to design, deploy, enhance, manage and debug a Wi-Fi solution optimized for your facilities. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Support Services Windows Server 2008 Active Directory
Setup and Support Windows 2008 R2
Progent's certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your business, create test systems and rollout strategies, integrate Windows Server 2008 with your network environment and workload, train your support personnel how to run new management tools, and deliver continuing consulting and tech support via budget-friendly options including Helpdesk support and online technical assistance.
Installation Enterprise Services Project Methodology
Enterprise Services Project Methodology Onsite Computer Services
When performing consulting tasks for enterprise clients, Progent uses a structured methodology driven by specified milestones so as to meet budgetary, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All phases are recorded to provide a detailed description of technical services performed and to help in downstream network support.
Technology Consulting Services Windows 10 Security
Microsoft Windows 10 Upgrade Computer Consulting Company
Progent's Microsoft-certified consulting experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite evaluation and upgrade support for Windows 10 provided by Progent include Return on Investment analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing consulting support.
Cisco ASA 5500 Firewall Upgrade Integration
ASA 5580 Firewall Support
Progent's Cisco CCIE-certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Double-Take Software Integration Services
Double-Take Software Availability IT Consultant
DoubleTake/Carbonite Software offers a selection of tools designed to provide small businesses a range of affordable alternatives for replicating and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small business information networks to achieve a high level of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Consult Exchange Server Upgrade
Exchange Server 2010 Migration Professionals
Progent's Microsoft-certified network engineers can assist your organization to assess the benefits of Microsoft Exchange 2010 for your business and can help you to plan and carry out a smooth upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast ROI by increasing your workers' efficiency, lowering the cost of hardware and service, simplifying management, and consolidating your key communications platforms.
