Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Allentown company to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers services ranging from as-needed guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Allentown, Pennsylvania organizations to succeed with any facet of creating a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, security monitoring, data protection solutions, and centralized management.
Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from leading vendors support virtual discussions, video conferencing, chat sessions, and screen/content sharing for both onsite workers and at-home workers. Many companies use multiple products to accommodate their different partners and clients. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features such as IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and
assist your business to tune your network architecture to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Allentown, Pennsylvania organization, call 1-800-993-9400 or go to Contact Progent.