Anchorage Ransomware Protection and Restoration Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to steal its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel may take longer to recognize a break-in and are less able to mount a rapid and coordinated response. The more lateral movement ransomware is able to achieve inside a victim's network, the more time it takes to recover core operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses in the Anchorage metro area to locate and quarantine infected servers and endpoints and guard clean resources from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Anchorage
Modern variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any available backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery almost impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a ransom payment in exchange for the decryptors required to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs require an additional ransom for not publishing this information or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a major issue depending on the nature of the downloaded data.

The restoration work after a ransomware attack involves a number of crucial stages, the majority of which can be performed in parallel if the response workgroup has enough people with the required experience.

• Containment: This time-critical first response requires blocking the sideways progress of the attack across your IT system. The longer a ransomware assault is allowed to go unrestricted, the longer and more costly the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware recovery engineers. Containment processes include isolating affected endpoints from the network to minimize the contagion, documenting the IT system, and protecting entry points.
• System continuity: This covers bringing back the network to a minimal acceptable degree of capability with the shortest possible downtime. This process is usually the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This activity also requires the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical applications, network topology, and protected endpoint access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the complex restoration process. Progent appreciates the urgency of working quickly, continuously, and in unison with a client's management and IT staff to prioritize tasks and to put critical resources on line again as quickly as feasible.
• Data recovery: The work necessary to recover data damaged by a ransomware attack varies according to the state of the network, how many files are encrypted, and what restore techniques are needed. Ransomware attacks can take down critical databases which, if not gracefully shut down, may need to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be required to locate clean data. For instance, undamaged OST files may have survived on staff PCs and notebooks that were not connected during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
• Implementing advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the same anti-virus tools deployed by many of the world's biggest corporations including Netflix, Visa, and NASDAQ. By providing real-time malware blocking, detection, containment, restoration and forensics in one integrated platform, ProSight ASM lowers total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the hacker Progent has experience negotiating settlements with hackers. This calls for working closely with the victim and the cyber insurance provider, if there is one. Activities consist of determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor tool; troubleshooting failed files; creating a clean environment; remapping and reconnecting datastores to reflect precisely their pre-encryption condition; and reprovisioning machines and software services.
• Forensics: This process is aimed at discovering the ransomware attack's storyline across the targeted network from beginning to end. This history of how a ransomware attack progressed within the network assists you to evaluate the impact and brings to light gaps in security policies or processes that should be rectified to avoid future break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensics is commonly given a top priority by the cyber insurance carrier. Because forensics can take time, it is essential that other key recovery processes such as business continuity are executed in parallel. Progent has an extensive roster of IT and cybersecurity professionals with the skills needed to carry out the work of containment, business continuity, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware System Restoration Services in Anchorage
For ransomware cleanup consulting in the Anchorage area, phone Progent at 800-462-8800 or go to Contact Progent.