Enlarging your remote workforce may have a significant impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Anchorage organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services that go from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Anchorage, Alaska organizations to with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.

Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors support virtual discussions, video and voice conferencing, chat, and screen sharing for both local workers and telecommuters. Many companies use a mix of products to accommodate their various partners and customers. Progent can help your organization to manage your current voice/video conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features that include video conferencing, persistent chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Office 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN architecture to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Anchorage, Alaska company, call 1-800-993-9400 or go to Contact Progent.

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    Progentís National Support Center offers nationwide remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service engineers provide telephone help and remote secure network access to isolate and repair network problems quickly and economically. The scope of IT expertise represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to appropriate specialists as required.

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    Progent provides a variety of IT support packages for small companies. These information technology outsourcing and network monitoring services are based on the anticipatory problem handling capabilities of Microsoft Operations Manager, a state-of-the-art server and IT management software platform that monitors the reliability, performance, and safety of your information system and identifies incipient problems before they can disrupt your network. With Progent's affordably priced IT support packages, small companies can choose a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.

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    Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a common point of control for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.

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    Progent offers advanced remote support services to help companies integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that seamlessly combine physical resources as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.

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    If you are a network consultant with technical support expertise, joining Progent and assisting our customers will expand your abilities via interaction with Progent's team of motivated, high-output consulting experts. Progent's concentration on providing network expertise and computer support to small and midsize businesses will give you the opportunity to work closely with decision makers and add tangibly to the growth of exciting companies. Also, Progent's virtual office environment provides the most advanced technology for remote service and wireless access to help you to deliver fast solutions when you troubleshoot business-critical problems.

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    Network Consultants Wave 2 wireless controller

    Progent's certified Wi-Fi consultants can help your organization to evaluate the advantages of using Catalyst wireless controllers to manage Wi-Fi deployments of any scale. Progent can assist you to support and troubleshoot your current wireless network or help you design and carry out a smooth migration from legacy wireless controllers to current solutions.

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    IT Consultants Wireless Internet

    Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to deploy, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    On-site Technical Support ProSight Server and Desktop Management

    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity.

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