Progent's Mac and Windows consulting experts can help your company to combine macOS, Mac OS X and Windows powered computers into seamless networks with shared data and resources plus collaboration support. Allowing efficient co-existence from out of a collection of servers and workstations based on macOS or OS X as well as Windows demands extensive knowledge of and real-world background with both Apple Mac and Microsoft Windows technology. Progent's familiarity with Mac and Microsoft Windows consulting enables Progent's engineers to provide world-class support to companies that rely on these technologies to sustain their competitive edge. Progent can also help you integrate Apple's wireless devices with your Windows network by providing iPhone and iPad integration consulting.
Mac and Microsoft Windows co-existence and maintenance services offered by Progent include:
- Network Configuration and Troubleshooting
Progent's experienced Mac engineers can help your business to incorporate Apple computers based on Apple's macOS or OS X into your Windows network. Progent's certified Windows experts and Cisco support experts can assist your business to configure a protected network and communications foundation that permits both Mac and Windows users to share resources. Progent's Active Directory support expertise can help you to set up the Active Directory schema and use the Workgroup Manager application in Apple Mac Server to manage Apple Mac users on MS Windows environments that depend exclusively on Windows Active Directory.
- Online and Mobile Connectivity
Progent's experts in Apple Mac and Cisco integration can help you create and manage a network environment that dependably supports employees who connect from branch offices, from home, or on the road. Progent's wireless experts can assist your company to set up mobile computers, handheld devices, email systems, databases, and applications to sync transparently in order to keep your vital data consistent and readily available. Progent also offers iPhone and iPad integration with Windows environments and can help you migrate your IT resources to iCloud. Progent's CISM and ISSAP-certified security consultants can also help your company to refine your security mechanisms and operations to deal with online and mobile security challenges including solutions for validating clients, encoding data connections, configuring Virtual Private Networks (VPNs), and efficiently managing mass deployments of wireless computing products.
- Remote Network Support and Troubleshooting
Progent's online network support and repair services give you the best leverage for your network service budget. Advanced remote connection tools and experienced service technicians allow Progent to solve the majority of IT problems without the expense and time required to visit your office. Progent is a pioneer in providing remote IT help and has built a comprehensive virtual network of support experts who can provide fast and affordable solutions.
- On-site Technical Support
Progent can provide on-site network help for registered clients anywhere in the San Francisco Bay Area and in metropolitan areas throughout the U.S. Although Progent is one of the leading sources of economical remote computer help and has created innovative techniques to fix the majority of technical problems online, Progent also understands that some circumstances do require an experienced computer technician to be present at your data center. After you sign up as a Progent client, Progent can schedule in-person support personnel to any major city in any state in the United States and the wait time is typically less than 24 hours.
- Helpdesk Services
Progent's Contact Center Outsourcing Services are intended especially for small organizations who want immediate contact with a Help Desk Call Center with effective online response and full escalation options but who must operate within a modest support budget. Progent can offer you fast contact with an Help Desk expert in Apple technology or a Microsoft-certified engineer to fix desktop and infrastructure issues effectively and affordably. Optional Secure online troubleshooting allows Progent's support engineers to see exactly what your customers are seeing and facilitates quick solutions to issues that could otherwise require a more expensive in-person visit.
If your company is trying to find a Mac or Microsoft Windows network support professional, call Progent at 800-993-9400 or visit Contact Progent.