If your business computer network is in Arizona you can now get fast remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to assist with urgent problems involving your network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any nationwide service organization in the United States. Rates are affordable, billing is per minute, engagement is quick, and support is unbeatable.
If your Arizona company is situated away from larger metropolitan areas including Phoenix, Tucson, Mesa, or Glendale, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often limited when there's an emergency. This can cause a drop in revenue for your company, upset customers, idle employees, and distracted management. By utilizing Progent's remote support, you have access to a qualified engineer ready to offer expertise when you have to have it to get your system running.
Because Progent bills for remote service on a per-minute basis, your company owes just for services provided. Progent requires no initialization charge. Many remote service companies have significant minimum payments or bill for every fifteen minutes or longer. Progent's fine granularity and simple billing mechanism do away with unexpectedly large bills for speedy solutions.
If your Arizona business requires remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's seasoned staff of online consulting engineers offers a broad range of in-depth information technology knowledge. This allows Progent's online service experts to resolve the most complex technical problems faster than is possible with typical third-party support organizations or with the in-house support resources commonly available to small or mid-size companies. Progent has developed the tools and skills to fix technical issues economically in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded professional certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, CCDA and CCDP.
To help companies who run networks powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service team makes available the help of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent provides phone-based support from engineers who have qualified for recognized security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's group approach to repairing technical problems streamlines trouble ticket escalation, if needed, to specialists with relevant background to deal with particularly intractable support calls. This accelerates resolutions of emergency problems, prevents system downtime, and reduces technical support bills.
For organizations anywhere in Arizona, Progent allows virtually instant remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical support to repair information system issues that are affecting business productivity but are outside the scope of your local IT support group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified support professionals can connect to your computer environment with the latest remote support utilities in order to provide fast and efficient analysis and repair of serious network problems.
Services Progent's Phone-based Support Specialists Can Provide Your Arizona Company
Progent's online professionals can offer advanced help for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows technologies such as:
Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based network service team can help Arizona small businesses with a large set of information products and technologies including system infrastructure, email solutions, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server technologies for processor consolidation and centralized administration, and migration from legacy systems to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online troubleshooting for computers powered by major derivatives of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or common Linux packages including
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing immediate and economical communication with Cisco CCIEs. CCIEs are elite network professionals who earn this prestigious credential by passing thorough testing given by Cisco. The vast majority of Cisco CCIEs are hired by big enterprises or national Internet service providers, and consequently their services are not conveniently accessible to small and mid-size businesses.
Progent is among the only IT service organizations that makes sure that CCIEs are available to support small and medium sized organizations. Also, Progent offers fast access to a CCIE via phone so that you can get immediate support for critical network issues that are hurting your productivity but are beyond the experience of your ordinary network support resources. Progent's CCIE engineers can tie into your network using the latest remote support tools to execute quick and economical analysis and resolution of serious network problems.
Cisco authorized experts from Progent can assist you to architect, configure, and manage a converged business network that can simplify operations, lower expenses, and speed the path to productivity. By combining Cisco integrated services routers expertise with Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can dramatically increase the business value of your information system in Arizona. To see more concerning Progent's expertise in Cisco network appliances, visit Cisco Technology Engineering Support.
Microsoft Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-certified online service professionals offer computer system problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can assist your company with a wide range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint 2013 development,
Microsoft Skype for Business Server integration support and Microsoft Lync maintenance, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Specialists
Progent provides you the services of expert CISM and ISSAP security consultants who can deliver a variety of security solutions that can strengthen the immunity of your UNIX/Linux, Solaris, or macOS and OS X environment against attacks or assist your business to revive fast from an assault. Security services provided Progent include: in depth security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; fast recuperation from virus and worm assaults; configuring firewalls; planning safe techniques for remote and mobile access; protecting your email infrastructure against spam and DHA attacks; and implementing continual automated monitoring. To find out additional information about Progent's security services for small and medium-size companies, see Progent's Consulting Services for Network Security.
Applications Support: Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by offering help services and training in imaging, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply professional engineering support and training in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft business applications including CRM, Project, Office Word, and Office Excel. To read additional information concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers several service offerings for Call Center services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a large team of Cisco-certified network infrastructure experts. Progent's Help Desk staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can give your customers instant access to a large support resource with years of background in telephone-based support and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Call Center a respected reputation as a solid driver of company performance, and Progent's mission is to resolve rather than just report problems. To learn additional information on Progent's Help Desk Call Center support, visit Progent's Help Desk Call Center Support.
Progent's Online Service Technologies
Progent has deployed a set of optimized technologies, refined during years of field experience, focused on enabling the most advanced quality of efficiency for delivering online technical help and troubleshooting for small and midsize business information networks. Progent offers safe VPN support for gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity permits the engineers of Progent's Technical Response Center to interface to your network remotely without compromising network security.
Progent's sophisticated service reporting application keeps extensive documentation of all service delivered to Progent's customers. Each authorized Progent team consultant has the benefit of the details of services rendered to every client by any team member. This database of problems and resolutions is structured as a conveniently retrievable internal knowledge base that allows Progent's online technical experts to communicate their knowledge company-wide to ensure that the efficiency of Progent's support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft make available additional vast technical support databases as well as to vendors' in-house engineering staff that allow Progent's remote service experts to arrive at the optimal resolutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To see how to contact a UNIX/Linux engineer or a Cisco CCIE for urgent remote consulting help in Arizona, call 1-800-993-9400 or go to Expert Remote Network Help.