If your company information network is in the state of Arizona you can depend on fast remote access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to assist with complex problems affecting your network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available remotely of any nationwide service firm in the U.S. The cost is reasonable, charges are by the minute, sign-up is fast, and service is unbeatable.
In case your Arizona small business is some distance from larger urban neighborhoods including Phoenix, Tucson, Mesa, or Glendale, help from UNIX or CCIE-certified experts is often problematic when you have an urgent situation. This can cause a drop in revenue for your company, angry customers, unproductive employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a certified consultant ready to provide assistance when you require it to get your information system on line.
Because Progent bills for remote help per minute, your company owes exclusively for services provided. Progent asks for no initialization charge. Many remote consulting companies demand substantial minimum time requirements or charge for every quarter hour or longer. Progent's small granularity and straightforward billing model save you from unexpectedly large tabs for quick solutions.
If your Arizona business needs online support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced staff of remote consulting professionals possesses a broad range of in-depth computer skills. This allows Progent's remote service experts to resolve the most challenging technical problems faster than is feasible with typical independent support organizations or with the internal support resources commonly available to small or mid-size companies. Progent has refined the technology and skills to fix problems economically in many different network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
To help businesses that operate networks based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the services of engineers who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent provides remote support from professionals who have been awarded recognized security certifications such as CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, if needed, to experts with sufficient competence to deal with unusually intractable problems. This speeds up remediation of emergency problems, prevents network downtime, and reduces technical support invoices.
For organizations in the state of Arizona, Progent enables fast online contact with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for critical expertise to fix computer issues that are impacting productivity and are beyond the experience of your on-hand network service organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified service team can interface with your system by means of advanced remote support technologies in order to perform rapid and economical evaluation and repair of serious network issues.
Services Progent's Phone-based Support Experts Can Provide Your Arizona Business
Progent service specialists can offer expert support for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions including:
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Now
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote network service staff can help Arizona companies to maintain a large array of computer products and technologies including system architecture, messaging support, security consulting for computer systems and business processes, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for server economization and streamlined administration, and transitioning from outdated systems to modern solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote technical help for computers based on major versions of UNIX such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages including
Cisco Network Architecture and Security Products
Progent is unmatched in the network support arena for providing immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who are awarded this prestigious certification by passing strenuous testing supervised by Cisco. Usually Cisco CCIEs work for big enterprises or nationwide Internet service providers, and consequently their help is not easily available to small and midsize businesses.
Progent is among the rare network support organizations that makes sure that CCIEs are available to support small and mid-size organizations. In addition, Progent offers quick communication with a CCIE by phone so that you can benefit from immediate support for critical system issues that are impacting your business but are beyond the experience of your local system maintenance providers. Progent's CCIE consultants can tie into your network by utilizing secure on-line troubleshooting tools in order to execute rapid and affordable diagnosis and resolution of urgent network problems. To find out more concerning Progent's expertise in Cisco network appliances, refer to Cisco Technology Consulting Services.
Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-qualified online support experts offer network troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can assist you with a broad variety of platform expertise including
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2013 design,
Lync implementation and Microsoft Office Communications Server 2007 upgrade,
Forefront Threat Management Gateway 2010 administration and ISA Server maintenance,
Microsoft SQL Server 2016 integration and development and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
Small Business Server support, and
Windows Essentials cloud integration.
Qualified Security Specialists
Progent provides you access to accredited CISA, CISM, and ISSAP security professionals who offer a range of security services that can enhance the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against internal or external threats or help you to revive fast from an assault. Security solutions provided Progent include: extensive security analysis utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds and Hydra; fast recovery from malicious assaults; configuring firewalls; planning safe techniques for off-site and mobile access; protecting your messaging infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. To read more information about Progent's security services for small and midsize businesses, go to Progent's Consulting Expertise for Network Security.
Applications Support: Training, Custom Programming, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by offering help services and education in imaging, sound, and video. Progent's consultants offer expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply professional engineering expertise and training in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, Office Project, MS Office Word, and Office Excel. For more information concerning Progent's expertise, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Outsourcing Options
Progent offers three service offerings for Call Center assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-authorized networking experts. Progent's Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are ready to provide your customers easy contact with a dependable support team with extensive experience in telephone-based support and remote access troubleshooting for small and midsize business networks. Progent's concentration is on giving the Call Center a positive image as a solid driver of company productivity, and Progent's target is to resolve rather than simply record problems. To find out more information concerning Progent's Help Desk service and outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Progent's advanced customer support database application includes comprehensive histories for all support provided to Progent's clients. Each active Progent team consultant has the benefit of the specifics of services provided to each customer by any team engineer. This archive of problems and resolutions is structured as an easily searchable internal knowledge base that allows Progent's remote support engineers to share their experiences company-wide to ensure that the value of Progent's technical support grows daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other vast support knowledge bases and to vendors' internal support personnel that allow Progent's online consulting specialists to arrive at the optimal solutions promptly.
To learn how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent phone-based professional help in Arizona, call 1-800-993-9400 or go to Urgent Online Network Support.