For small office computer networks located throughout the state of Arizona, Progent's Microsoft certified consultants can deliver phone support and troubleshooting to repair your network systems troubles fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to troubleshoot and fix IT problems without the cost and time delays normally associated with on-site service visits.
If your Arizona business is situated beyond the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer network support options may be limited in technical capability, or not available during a crisis. This results in a network environment that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of expert network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a broad range of customers. This means you get not only the technical know how needed for the task, but a professional with demonstrated methods for applying those skills to assist with affordable network solutions.
NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN deployments quickly and affordably following leading practices.
Exchange 2016 Upgrade Support
Progent's Microsoft Exchange 2016 Server migration consultants can assist your business in any and all phases of your upgrade to Exchange 2016 such as designing HA system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can help businesses of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to migrate from a legacy version of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and repair your current SCVMM environment to make sure you realize maximum business value. Progent also offers SCVMM 2016 migration expertise to assist you to design and carry out an efficient migration from SCVMM 2012 to SCVMM 2016 so you can benefit from stronger security capabilities, high availability VMM storage options, and other enhancements.
Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's extensive family of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 programs and cloud services are available in an array of subscription plans targeted at markets ranging from students and home offices to global enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants offer expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based resources.
IT Consulting Services for Small Governments
Progent has extensive experience providing a broad range of online network consulting and urgent repair services to local governments and school districts across the U.S. Progent is among the industryís pioneers in providing advanced online network support and has delivered network solutions to clients in all 50 states. Progent's remote network consulting for local governments saves travel expenses and resolves problems more quickly than onsite service calls.
Simple Engagement and Pricing Model
Progent's simplified by-the-minute billing policy requires no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other additional fees that increase support costs. For remote support during regular working hours, you only pay for the time spent working on your problem. If it only requires ten minutes to solve your issue, then you only pay for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are billed only for the time when Progent's team member is actually on-site solving your issues. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you might be charged for our engineerís travel time, but never a higher emergency rate. Because Progent maintains a large pool of expert consultants located throughout the entire Northern California service territory, an available consultant is usually near to assist. Progent can also dispatch on-premises technical support to the majority of zip codes in the United States within 24 hours of answering a service request. Progent's online support team has provided help to small businesses in every state (Refer to Progent's nationwide testimonials.)
Broad and Deep Knowledge of Office Networks
Progentís group of over 100 networking consultants means customers benefit from the leverage of more than 1,000 years of cumulative experience and shared information to repair the most difficult computer issues. Progentís accredited information technology consultants possess the know-how to come up with solutions quickly and implement them affordably.
Broad Expertise in Microsoft's Popular Server Technology
Progent's team of IT system consulting experts can help large organizations to architect, set up, and support major rollouts of key Microsoft technologies by providing services such as Microsoft Active Directory design, Microsoft Exchange 2016 Server migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 design and installation, Skype for Business Server planning and deployment consulting and Lync Server 2013 integration, plus SQL Server 2016 upgrades and Microsoft SQL Server 2014 application development. Progent has helped some of the world's largest companies to integrate technology powered by Microsoft servers and can provide branch office support for enterprises with branch offices in Northern California or larger cities across the United States.
Full Range of Security Assistance
Progent's CISM, GIAC, and CISA certified security engineers can help your company to perform comprehensive security evaluations, restore operations rapidly from virus attacks, set up firewalls, configure safe techniques for remote and mobile access, deploy spam filtering and email encryption, and craft a company-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint security.
Security Inventory Evaluation for Small and Mid-size Businesses
Progent offers two low-cost service packages intended to enable small companies to receive an independent security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a system scan from a secure computer inside your firewall to evaluate the risk to internal assaults. Both security inventory services are set up and executed from a protected remote location.
Progent's Consulting Services for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that includes local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud model for your computing ecosystem. Progent offers full-service project management so you can design and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments and Azure planning and integration consulting.) Progent can also provide ongoing consulting help, technical support, and customized training.
System Center Data Protection Manager Support Services
System Center 2016 Data Protection Manager provides small to mid-size organizations near-continuous backup and simplified recovery functions for Microsoft networks. SCDPM 2016 offers application-sensitive protection for critical workloads such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to design, deploy, administer, and troubleshoot a multi-site backup/restore system powered by DPM 2016. Progent can assist you to migrate from an older release of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management or co-management support to make sure you finish your SCDPM 2016 deployment on schedule and on budget.
Azure cloud Integration Consulting Services
Progent's Azure planning and integration consultants can help you with any aspect of Microsoft Azure integration such as needs definition, readiness evaluation, solution architecture, pilot testing, deployment, centralized administration, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid ecosystem that transparently integrates physical datacenters with Azure-based services.
Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your organization to plan, deploy, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Planning and Configuration Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts can provide Aironet wireless AP consulting and Cisco wireless controller consulting to help you benefit from the 802.11ac Wi-Fi specification to get three times the performance for your wireless network while expanding the area covered.
ProSight Managed Services for Network Management
Progent provides a family of budget-friendly, fixed-price services intended to allow small and mid-size organizations to benefit from the same cutting-edge technology used by many of the world's leading enterprises. The ProSight series of IT management outsourcing services addresses all key facets of modern networking such as email protection, security and compliance, patch management, automated backup and disaster recovery, infrastructure health monitoring, virtual machine hosting, and IT asset documentation management. To read Progent's white paper about the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
Contact a Progent Network Support Expert
To find out how to contact a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Online Network Help.