For office networks located in the state of Arizona, Progent's Microsoft qualified technicians can deliver online assistance and troubleshooting to fix your computer network issues quickly and cost effectively. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and repair IT problems without the expense and delays associated with onsite service dispatches.

If your Arizona company is located beyond the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer network support options may be limited in technical capability, or unavailable during an emergency. This can result in a office network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s group of expert network engineers average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a diverse range of customers. This means you obtain not just the technical competency needed for the task, but an expert with proven methods for applying those skills to deliver excellent network solutions.

Advanced Project Management Experts
For advanced project management support, Progent offers access to veteran IT professionals with years of background as IT project managers for application development, business technology deployment, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level project managers can provide world-class management expertise to help enterprise clients to follow best practices to make sure strategic projects are successfully completed on schedule and within budget.

MS Project Server Expertise
Progent's certified Microsoft Project Server and Project Online experts offer advanced online and on-premises support for Project Server as well as for Microsoft products that work in conjunction with Project Server. Consulting services offered by Progent include Project Professional integration, SharePoint 2013 design and configuration, SQL Server 2016 integration and development, SQL Server 2014 support, Microsoft Exchange 2016 Server migration, Exchange 2013 configuration, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE consultants to assist your company to optimize your infrastructure to accommodate local, branch, at-home, and mobile users so they can use Project Server to collaborate safely and productively. Progent's security engineers can assist you to plan and enforce security workflows that protect important business information without interfering with the productive exchange of authorized information.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection (EPP) solution incorporates next generation behavior analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Read about the complete ProSight family of affordable outsourced network management services for small organizations.

CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to plan, implement, and maintain information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified risk management consultant to help you to create and execute a risk management plan that follows industry best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM qualified network security management experts. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of performance that information security managers are required to learn. It gives executive management the assurance that those who have earned their CISM credential possess the background and capability to deliver efficient security administration and consulting consulting.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified SCOM 2012 consultants have more than a decade of background designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and tune System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager. Progent can also provide System Center 2016 Operations Manager consulting services to assist you to migrate cost-effectively from Operations Manager 2016 to SCOM 2016.

Exchange 2010 Migration Help
Progent's Microsoft-certified Exchange Server 2010 consultants can help you to maintain and debug your existing Exchange 2010 deployment or give you access to the assistance of certified Microsoft Exchange 2016 professionals and Exchange Online specialists to help you determine the benefits of upgrading to a modern edition of Exchange that delivers fast payback by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying management, and consolidating your vital communications technologies.

VMware NSX Virtual Networking
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can generate reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to design, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.

Video Conferencing and Telepresence Consulting Services
Progent offers the services of a certified video conferencing engineer with expertise deploying technology from the major telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to plan, configure, upgrade, or troubleshoot a video conferencing environment that protects your investment and optimizes the strategic value of your information system. Progent also offers the expertise of infrastructure consultants able to assist businesses of all sizes to build and maintain a communications network that provides the performance, reliability, security, and scalability required to accommodate your telepresence solution.

Talk to a Progent Computer Support Expert
To see how to get in touch with a Progent computer support expert for remote or on-premises support in , phone 1-800-993-9400 or visit Remote Network Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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