For business computer networks located within the state of Arizona, Progent's Microsoft and Cisco certified engineers can provide remote phone help and remote troubleshooting to repair your computer network issues quickly and affordably. Progent has developed enterprise-grade skills, advanced software utilities, and support knowledge bases to identify and repair computer network problems while avoiding the high cost and delays normally associated with in-person service dispatches.
If your Arizona organization is situated beyond the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your local network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís team of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not only the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to deliver cost effective network solutions.
Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, acts as the center of Cisco's communications and collaboration solution. Unified CM and Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can help with any facet of Unified CM configuration and debugging in areas that include integrating Voice over IP phones and desktop video IP phones, designing dial plans, setting up SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE support, creating UCS server clustering systems for high availability, and integration with Microsoft Exchange Server.
Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to migrate from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to assist you to design and execute a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger security features, more affordable VMM storage options, and other enhancements.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and install a Wi-Fi wireless network optimized for your environment, offering your business a wireless solution that has the reception, speed, capacity, QoS, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service. Progentís on-premises survey includes onsite inspection, spectrum and security assessment of your existing wireless network, analysis of your site's layout, measuring for RF contention, signal propagation modeling, selection of optimum placement for client-specified Wireless Access Points such as Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort devices, and a comprehensive report describing the new WLAN.
Citrix Virtual Windows Desktop Engineering Support
Progent's Citrix-certified desktop virtualization consultants can assist your business to design, deploy, manage, and troubleshoot a virtual Windows desktop and application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can assist you to administer and maintain a remote datacenter that offers high availability, enhanced protection, and rapid recovery. Progent's Citrix technology experts can also help you manage and support other virtualization solutions from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.
Immediate Support for Urgent Problems
With Progentís urgent online computer troubleshooting services, you can receive immediate help for problems that are causing network disruption. Online support does away with the lengthy wait and increased expense required for in-person technical support. For day-to-day IT management work, Progentís off-site support engineers can perform the majority of jobs within minutes of receiving a request, instead of forcing your company to wait for up to a day for on-site support to arrive.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed across multiple sites with thousands of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned wireless consultants who can assist you to assess the value of UniFi products for your environment and help you to plan, install, manage, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify an IT professional's skills to design, implement, and maintain information system controls to mitigate risk. Progent offers the services of a CRISC-certified risk management consultant to help your company to create and carry out a risk management plan that follows leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV offers several new features including specialized Role Centers, enhanced BI and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting professionals can provide software development, configuration and troubleshooting support to enable you to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV to additional systems and applications. In addition, Progent can assist your organization to design and utilize databases so you can enhance your understanding of your business, acquire additional customers, refine your marketing campaigns, and form productive partnerships.
Full Portfolio of Security Services
Progent's CISA, GIAC, and CISSP certified security consultants can assist you to perform comprehensive security audits, restore operations quickly from attacks, set up firewalls, configure safe techniques for remote and mobile access, deploy spam and virus protection and email encryption, and craft a corporate-wide security plan built around 24x7 automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.
System Center Data Protection Manager Consulting Services
Microsoft System Center 2016 Data Protection Manager offers small and medium-size businesses automatic backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-aware backup for key workloads like Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can assist you to plan, deploy, administer, and troubleshoot a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or deliver end-to-end project management or co-management support to help you finish your SCDPM 2016 deployment on time and within your budget.
Microsoft Azure Cloud Planning and Integration Consulting
Progent's Microsoft Azure cloud integration consultants can help you with any stage of Azure cloud migration such as requirements analysis, prerequisites evaluation, system design, pre-production testing, deployment, centralized management, performance optimization, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN tunnels so your clients can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure resources.
Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your company to plan, integrate, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Planning and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants can provide Cisco Aironet Wi-Fi access point configuration support and Cisco wireless controller expertise to help you benefit from the 802.11ac Wi-Fi standard to triple the performance for your Wi-Fi network while extending the coverage.
ProSight Managed Services for Network Monitoring and Management
Progent provides a selection of low-cost, fixed-price services intended to allow small and medium-size organizations to benefit from the same advanced technology used by many of the world's top enterprises. The ProSight series of outsourced network management services covers all key areas of information technology such as email content filtering, security and compliance, update management, automated backup and disaster recovery, infrastructure management, private cloud hosting, and IT asset documentation management. To download Progent's eBook on the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Planning, Integration and Support Expertise for Microsoft System center 2012 R2
Progent's System Center 2012 consultants have more than 15 years of experience integrating, maintaining and troubleshooting the core components included with System Center and can assist your organization to design, deploy, support, and fix your System Center solution to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also offers System Center 2016 migration planning and support to help you to move to the latest version of System Center from a previous one or from a third-party IT management solution to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Contact a Progent Network Support Expert
To find out how to contact a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Network Support.
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