Expanding your at-home workforce can have a major impact on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Arlington company to select the right technologies and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from as-needed guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Arlington, Texas companies to with any facet of creating a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and unified management.

Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support an at-home work environment can be especially complex if you must manage a mix of worker-owned hardware such as desktop computers and notebooks, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online support for both legacy as well as modern technologies in virtual office venues enables you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Support services available from Progent to assist your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network technology allows you to establish a secure connection for authorized remote workers to access IT resources located at your company data center or in a public cloud. Progent's consultants can assist you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a wide range of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and use a remote computer's desktop. This gives network managers substantial control over the computing ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent can provide top-tier remote consulting for setting up home routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are frequently utilized by telecommuters to access their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help you to mitigate these problems by providing services that include Cisco Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless AP setup assistance.
  • Internet connectivity methods impact the performance and reliability of connections between at-home workers and the corporate network. Vital processes may require redundant Internet access in the event the primary connection breaks. Progent offers guidance for identifying service providers, picking sensible service packages, and configuring fault-tolerant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Arlington, Texas organization, call 1-800-993-9400 or refer to Contact Progent.