Expanding your at-home workforce can have a major impact on IT architecture, security/compliance, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Augusta-Richmond County organization to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns top value. Progent offers support services ranging from on demand expertise for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Augusta-Richmond County, Georgia businesses to with any facet of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, backup/restore solutions, and streamlined management.

Security for At-Home Workers
Work-from-Home employees typically use their personal devices and usually work in a poorly secured physical space. This increases their vulnerability to malware threats and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, extensive end-user training, and the development of policies based on leading practices. Progent's seasoned team of data security solutions consultants can help your business to design, implement and manage an effective cybersecurity solution that protects critical information resources in networks that incorporate at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to create a network that can be securely accessed by local users as well as by an at-home workforce, mobile employees, vendors, customers, and other stakeholders. Modern firewall devices permit you to assign and control different permissions to various groups of users and to scale your network and modify your cybersecurity posture as your business evolves and as cyber threats become more complex. Progent supports both new and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall configuration expertise, refer to firewall integration and support expertise.

Remote Endpoint Monitoring and Management for TeleworkersOnline Endpoint Monitoring makes it easy to track the various devices used by remote workers and either reject or spot and mitigate modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each secured endpoint device, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to identify zero-day threats at inception. When an attack is spotted, ProSight ASM instantly disconnects the infected endpoint device from the corporate network to contain the malware. Because the ProSight ASM software agent is self-contained, endpoint devices remain secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, refer to remote endpoint monitoring for an at-home workforce.

Two-factor Authentication Services for Remote WorkersProgent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a protected application and give your password you are asked to verify your identity on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be utilized as this added means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For more information about ProSight Duo two-factor identity authentication services, see Duo MFA two-factor authentication services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all classes of outside and local security threats for a network that incorporates telecommuters. Progent can run remote, automated security inventory scanning for rapidly and economically uncovering a wide variety of security holes that can be found via the Internet. Progent's security assessment experts, which can be provided by network security professionals with advanced certifications such as CISA, ISSAP, and GIAC, can assist your company to evaluate your processes and policies and assess your WAN architecture to enable you to implement the highest level of security for your an at-home workforce.

Download White Paper: Securing a Work-From-Home Network
To read or download a white paper describing key areas to concentrate on for protecting an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Augusta-Richmond County, Georgia company, phone 1-800-993-9400 or refer to Contact Progent.