Austin Ransomware Filtering and Remediation Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware requires time to work its way across a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel may be slower to become aware of a breach and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware is able to make inside a target's network, the more time it will require to recover basic IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to take the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware experts can help organizations in the Austin metro area to locate and quarantine breached devices and guard undamaged resources from being penetrated.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Austin
Current strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration nearly impossible and effectively throws the datacenter back to square one. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement fee in exchange for the decryption tools required to unlock encrypted files. Ransomware assaults also try to exfiltrate information and TAs require an additional payment for not posting this information or selling it. Even if you can rollback your network to a tolerable point in time, exfiltration can pose a big problem depending on the nature of the downloaded information.

The restoration process subsequent to ransomware attack has a number of distinct phases, the majority of which can be performed in parallel if the recovery team has enough members with the necessary experience.

• Containment: This urgent initial response involves arresting the sideways spread of the attack within your network. The longer a ransomware assault is allowed to run unrestricted, the more complex and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery engineers. Quarantine processes include cutting off affected endpoints from the network to block the contagion, documenting the environment, and protecting entry points.
• System continuity: This involves bringing back the IT system to a basic acceptable degree of functionality with the shortest possible downtime. This effort is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This project also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and mission-critical apps, network topology, and secure remote access. Progent's recovery experts use advanced collaboration tools to organize the multi-faceted restoration effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's management and network support group to prioritize activity and to get essential resources on line again as fast as feasible.
• Data restoration: The effort necessary to restore files impacted by a ransomware assault varies according to the condition of the network, how many files are affected, and what restore methods are required. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, may need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical applications are powered by SQL Server. Some detective work may be needed to locate undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
• Setting up modern AV/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and medium-sized companies the advantages of the same anti-virus technology implemented by many of the world's largest corporations such as Walmart, Citi, and Salesforce. By delivering in-line malware filtering, identification, mitigation, restoration and forensics in a single integrated platform, Progent's ASM lowers TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance carrier, if there is one. Services consist of establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement amount with the victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; checking adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryptor utility; debugging decryption problems; creating a clean environment; mapping and reconnecting datastores to match precisely their pre-encryption state; and restoring computers and services.
• Forensic analysis: This process is aimed at uncovering the ransomware assault's progress across the network from start to finish. This audit trail of the way a ransomware attack progressed through the network helps your IT staff to assess the damage and brings to light vulnerabilities in rules or work habits that need to be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensics is typically given a high priority by the insurance provider. Since forensic analysis can be time consuming, it is essential that other important activities like business resumption are pursued concurrently. Progent has a large roster of information technology and data security experts with the knowledge and experience required to perform the work of containment, operational resumption, and data restoration without interfering with forensics.

Contact Progent for Ransomware Recovery Consulting Services in Austin
For ransomware cleanup expertise in the Austin area, call Progent at 800-462-8800 or go to Contact Progent.