Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown company to pick the right tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can assist Allentown, Pennsylvania businesses to succeed with any aspect of building a high-performing work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

Data Protection Solutions for At-Home Workers
The field of Data Protection covers backing up and restoring vital information so as to prevent data loss and reduce restoration time in the event of storage problems resulting from equipment breakdowns, programming glitches, user error, cyber attack, or other causes. Reliable data protection solutions can be especially challenging to design and manage in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for remote workers must address multiple types of user-owned endpoint devices. Progent offers fast remote help from consultants knowledgeable about a broad array of platforms for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Popular backup/restore solutions maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and features fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies commonly anticipate circumstances that require a rapid switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can assist your business to create, document and test a DR/BC strategy that includes the process of switching to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Allentown, Pennsylvania organization, call 1-800-993-9400 or visit Contact Progent.