Additional Topics of Interest
Contact Center Remote Support
Progent offers three essential types of Contact Center services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your clients instant access to a dependable support group with extensive experience providing phone support and online repair for networks based on Microsoft technology. Progent's focus is on earning the support Call Center a positive image as a key contributor to business performance. Progent's target is to resolve rather than merely record problems.
Offsite BDR Services Technical Consultant
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, applications and virtual machines that have become lost or corrupted due to component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data.
Barracuda Backup Encrypted Appliance Professional
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with similar features but which uses your own storage hardware. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to plan, configure, manage and troubleshoot a BDR system built on Barracuda Backup.
SQL 2008 Reporting Services Specialist
SQL Server 2008 delivers powerful, standardized tools to IT experts as well as to information workers, reducing the difficulty of creating, deploying, managing, and accessing enterprise data and analytical programs in environments ranging from mobile devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Exchange 2016 Disk Availability Group Technology Professional
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Internet Security and Acceleration Server Specialist
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security designs for information systems with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement an installation of ISA Server 2004 that supports your information security requirements without restricting your network.
CIO Online Consulting
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate technology to improve business operations so they match more closely with your corporate goals. Your business can develop and implement a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.
ISA 2006 Firewall Technology Professional
Microsoft ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to design, rationalize, pilot, implement, configure and manage the Standard or Enterprise version of ISA Server on your information system.
ProSight IT asset documentation management Consultant Services
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of the time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.