Enlarging your at-home workforce may have a significant effect on IT infrastructure, security, and corporate culture. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Bakersfield organization to select the appropriate tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers services that go from as-needed expertise for helping you over challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can help Bakersfield, California businesses to with any aspect of building a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Extending the corporate PBX system to include telecommuters is vital to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice products are popular with SMBs to support telecommuters. Many enterprises rely on Cisco's current or older platforms for IP voice solutions. Progent can help businesses of any size to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. Unified Communications Manager manages additional mixed media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, visit CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to support these VoIP solutions and deliver online integration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Bakersfield, California business, phone 1-800-993-9400 or go to Contact Progent.