Enlarging your remote workforce may have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Baltimore company to select the right technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services ranging from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Baltimore, Maryland companies to with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Data Protection Solutions for At-Home Workers
The field of Data Protection involves backing up and restoring critical data in order to avoid data loss and minimize restoration time in the event of storage problems due to equipment issues, programming glitches, human mistakes, malware, or any other reason. Dependable data protection strategies can be especially difficult to design and manage in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery strategies for at-home workers must cover diverse kinds of personally owned endpoints. Progent can provide quick online access to consultants knowledgeable about a broad range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and smartphones. Popular backup/restore solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies typically envision circumstances that require a rapid switch to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity consultants can help your company to develop, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Baltimore, Maryland company, phone 1-800-993-9400 or visit Contact Progent.