Baltimore Work at Home Employees Solutions Consultants
IP Voice Technology Consulting Experts
Expanding your telecommuter workforce may have a significant effect on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Baltimore organization to select the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from on demand guidance for helping you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Baltimore, Maryland organizations to with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and centralized management.
VoIP Solutions for an At-Home Workforce
Expanding the company PBX environment to include teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that provides the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations optimize their existing Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, refer to CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and provide as-needed deployment and troubleshooting expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Baltimore, Maryland organization, call
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Apple Macintosh Onsite Technical Support
Apple MobileMe Technology Consulting Services
Progent's experts can provide Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email help, network protection services, and one-on-one training. Progent can help clients to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or migrating to iCloud. For business environments based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, secure, fast and able to achieve your organization's business goals.
Cisco CCIE Part-Time Jobs
Microsoft MCP Careers
If you are a network consultant with system support expertise, teaming with Progent and working for our clients will enhance your skills via interaction with Progent's staff of motivated, high-output consultants. Progent's commitment to offering IT expertise and technical help to small and midsize companies will give you the opportunity to work closely with business leaders and add tangibly to the success of dynamic organizations. In addition, Progent's virtual office network offers state-of-the-art tools for remote support and wireless access to allow you to deliver speedy solutions when you troubleshoot mission-critical problems.
Progent's Management Team System Recovery
Progent's Management Setup
Progent's management team consists of industry professionals with years of background providing computer consulting, technical support, and long-term IT planning to businesses ranging from startups to global enterprises. Great service calls for great personnel, and Progent stands out by having assembled a management team able to provide businesses with the best service value available anywhere.
Supplemental Call Center Specialist
Shared Network Support Help Desk Support and Help
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
macOS Networking Technology Consulting
iPad and Airport Computer Engineer
Progent's Apple Mac support engineers can assist you with a broad range of network infrastructure areas including system architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies including VoIP and high-speed wireless networking. For business networks built solely on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to handle the challenge of designing, configuring, and supporting a network architecture that is reliable, safe, efficient and supportive of your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Apple's Xsan SAN systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Computer Consultants Help Desk
Urgent Help Desk Support Outsourcing
The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center offers small organizations an efficient alternative to dependence on freelance service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 access to emergency help, escalation capability to top-level experts for handling even the most complex problems, service consistency and reliability, quick follow-up enforced by seasoned IT service administrators, a variety of convenient ways for initiating service jobs, and a high level of progress visibility enabled by ticket updates and accessible through a web-based portal.
Telecommuting Cisco Consulting Subcontractor Job
Contract Job Opportunities Virtual Office Microsoft Consultants
Progent believes that a well architected and executed network is a crucial piece for enabling a company's growth, and Progent applies this belief in our own network infrastructure. We have created a fault-tolerant virtual office network that enables our in-house engineers and certified contractors to deliver rapid and effective support, cooperate closely on complex jobs, and gain from professional and personal growth by acting as a member of a dynamic company culture of self motivation and freedom.
MCSE Expert Certified 64-bit Server Remote Technical Support
64-bit Migration Consulting
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit programs which you intend to keep plus the new 64-bit editions of software you wish to install.
PC Desktop Network Security Consulting
24/7 Microsoft Desktop Software Security Consultant
Progent can deliver a wide range of cost-effective consulting and support services to help your business to install, configure, repair, and administer workstations and notebooks based on Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or online technical support for individual computers or notebooks or help you to design and carry out a large-scale migration to new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to help you to plan for and implement an office move or consolidation designed to cause the least possible disruption of your business.
Mac Application Learning
macOS Training
Progent can provide onsite education customized for people who wish to broaden their knowledge of the Apple macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for macOS and Mac OS X application software.
Microsoft Exchange Technical Support Services
Exchange 2003 Server Upgrade Technical Support Services
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to complete your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.
ProSight Reporting Infrastructure Monitoring Consulting
Technical Support ProSight Reporting Remote Network Infrastructure Management
ProSight Reporting is a growing line of real-time reporting plug-ins designed to work with the leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SCCM 2012 Policy Settings Integration Support
SCCM 2012 Asset Inventory Configuration
Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from an older device management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.
ProSight VM Hosting Consulting
ProSight Virtual Machine Hosting Specialists
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum degree of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting services are based upon proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched level of vendor independence.
Best Consulting MSP360 Exchange Mailbox Backup
Remote Technical Support MSP360 Managed Cloud Backup
Progent can help you to design, deploy and administer a backup plan based on MSP360 Backup software to protect your resources residing on any major public cloud. Progent offers monitoring and remote management to prevent data loss resulting from user miscues, software flaws, ill-intentioned insiders, and malware assaults such as ransomware.
Data Center Colo Network Consulting
Colocation Center Migration Online Support
Colocation data centers allow businesses to share world-class facilities for housing network equipment that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your business with all aspects of your colocation program including choosing and migrating to a colocation site, creating system topology, specifying required equipment, on-site and on-line maintenance, setting up offsite network management, and education your IT personnel.
Supplemental Helpdesk Cost Savings Network Consulting
Urgent Microsoft and Cisco Certified Expert Call Desk Sharing Costs Outsourcing
Progent's Help Desk management and co-management services help organizations to reduce costs and improve productivity.
Horizon3.ai NodeZero Certified Threat Assessment Firewall Support
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Firewall Network Install
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to verify your security defense tools and policies are correctly configured and effective.
Remote Data Backup and Restore Services Professionals
Remote Data Backup and Restore Services Consulting Services
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can help you to restore your critical information.
Cybersecurity Firms Juniper Junos Management
24 Hour Juniper Junos Network and Security Manager Cybersecurity Contractor
Progent's Juniper Networks-authorized network consultants can help your company to design and implement Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to enable your business to streamline the administration and strengthen the security of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain environments that include a combination of Juniper's OS platforms.
Contract Programming Firm SSAS
SSAS Design Firm
Progent offers online and on premises expertise to help you with any facet of business intelligence (BI) reporting ranging from debugging or modernizing applications to designing and deploying a comprehensive BI environment. Progent's BI consultants can help you to maintain your current BI environment, assist you to migrate databases and applications from a legacy reporting platform to a current one, and deliver custom online mentoring tailored to your individual requirements. Progent's management reporting consultants offer experience in all popular business intelligence reporting tools including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
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