Baton Rouge At Home Workers Integration Consulting
Backup/Restore Solutions Consulting Services
Enlarging your at-home workforce can have a significant effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping SMBs to design, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can help your Baton Rouge company to pick the right technologies and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from on demand guidance for helping you past occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Baton Rouge, Louisiana businesses to with any facet of creating a high-functioning remote work ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and unified management.
Data Protection for Teleworkers
The field of Data Protection covers saving and recovering vital information in order to prevent data loss and minimize restoration time in case of storage problems due to equipment issues, software glitches, human error, malware, or other causes. Reliable data protection strategies can be especially challenging to architect and manage in hybrid environments that incorporate in-house data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for teleworkers must cover diverse kinds of personally owned endpoints. Progent can provide quick remote help from experts familiar with a broad array of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect resources distributed across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and features fine-grained recovery and unified management.
- Disaster Recovery/Business Continuity plans often anticipate circumstances that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can help your company to produce, document and validate a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Baton Rouge, Louisiana organization, call
An index of content::
24-Hour Co-managed Service Desk Troubleshooting
After Hours Consulting Services Shared Service Desk
Progent's Microsoft authorized experts provide several service programs to help mid-size and large companies create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses sift through the numerous high-quality Help Desk application programs available and decide which products may be excessively expensive, lack key capabilities, or align badly with your company's business goals. Progent also offers short-term staffing for companies who want to augment their internal Help Desk staff for occasional projects or to fill in for absent or incapacitated workers.
Top Rated Microsoft SQL Specialist
SQL Server Installation support
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and accessing enterprise information and analytical applications in environments ranging from handheld devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in designing and deploying information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
ProSight Remote Infrastructure Management Setup and Support
ProSight Network Infrastructure Monitoring Technology Consulting Services
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, reconfigure and debug their connectivity appliances like switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that need important software patches, or resolving performance problems.
Microsoft SQL Server 2019 Networking Services
24 Hour Online Technical Support Sharepoint Server
Progent's Microsoft-certified experts offer network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting team can show you how to plan, deploy, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Private Cloud Solutions Consultants
ProSight Virtual Machine Hosting Technology Professional
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Security Company SonicWall TZ400 Firewall
SonicWall Audit
Progent's SonicWall firewall consultants can help you integrate, manage, and update SonicWall firewall devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete network protection plan and design security into your corporate processes.
24 Hour CISA Certified Auditor Cybersecurity Group
Top CISA Certified Security Audit Services
The Certified Information Systems Auditor credential is a prestigious qualification that indicates mastery in information system security auditing. Certified by ANSI, the CISA accreditation has candidates pass an extensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to help businesses in the fields of information systems audit process, information technology administration, network assets and infrastructure ROI, IT service delivery, protection of data resources, and business continuity preparedness.
Network Consulting Dynamics GP Custom Software
24/7 Dynamics GP Modifier Consulting
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, transforming uncooked information into useful understanding of your business.
Aironet 3700 Access Point Technical Support Services
Cisco Certified Aironet 3800 Access Point Information Technology Consulting
Progent's Cisco certified wireless networking consultants can provide affordable online and on-premises support for both legacy and modern Wave 2 Aironet wireless APs and Progent can assist you to plan and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.
Best Risk Assessment Onsite Technical Support
CRISC Certified Cybersecurity Technology Consulting
Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability system solution that takes into account availability issues covering a wide range of infrastructure technologies and procedures.
Conti ransomware hot line Professionals
Specialist Snatch ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Microsoft T-SQL Development Group
Microsoft SQL Server IT Consulting Services
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals and network users, reducing the difficulty of creating, deploying, administering, and accessing company information and analytical programs in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and broad knowledge in designing and building data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Top Ranked On-site Technical Support Exchange Server 2016 Migration
Exchange 2016 Mailbox migration Consultant
Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 such as designing HA architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Open Now 5520 wireless controller Computer Consultant
wi-fi controller IT Services
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of wireless APs, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening security by detecting cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Top Ranked SQL Server 2014 Encryption Key Management IT Consulting
Microsoft Certified Partner Integration SQL Server 2014 Backup Encryption
SQL Server 2014 includes major enhancements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services such as planning, configuration, management, troubleshooting, and software development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Remote Workforce Security Specialist
24x7 Consulting At Home Employees Security
Progent can help small and mid-size organizations to set up security defense systems and deliver cleanup services for offsite workers.
Immediate Microsoft Certified Partner IT Consulting SQL Server 2012 Performance Tuning
SQL Server 2012 Migration Online Troubleshooting
Progent offers the support of Microsoft-certified engineers and experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and data security professionals to help you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Catalyst 9130AX Access Point Help and Support
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout IT Consulting
Progent's Cisco Catalyst Wi-Fi 6 Access Point consultants offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless APs.
Wi-Fi IP phone integration Setup and Support
Wi-Fi VoIP phone integration Support and Setup
Progent's Cisco-certified wireless integration consultants can help you to configure, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Specialists Duo MFA and Single Sign-on
Zero Trust Cybersecurity Network Consulting
Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Consultants Zero Downtime Internet Network
CCDP Certified Fault Tolerant Internet Connections Remote Support Services
Progent's Cisco-authorized network professionals can help you build an affordable, fault tolerant Internet configuration solution that can achieve 24x7 Internet access via a wide array of fault tolerant Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE consultants to show you how to apply the most current technology for 24x7 Internet connections to create an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.
Internet Carrier Selection Professional
Internet Access Consultant Services
Progent can provide the affordable support of remote Internet connectivity experts to help your company to assess or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan analysis and selection, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.
Co-managed Heldesk Help and Support
Shared Computer Support Help Desk Support and Help
Progent's Network Help Desk Outsourcing Services for PC desktop technical support are designed especially for small businesses who require immediate access to a Help Desk Service Center with expert phone support and effective escalation capability but who have to operate within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Selection and Integration.
Top Ranked SQL 2008 Analysis Services Consultants
Online Technical Support SQL 2008
Progent's Microsoft-Certified SQL Server engineers offer a range of services to assist small and midsize companies to design, configure, manage, and troubleshoot SQL 2008 systems in order to gain the optimum competitive advantage from this advanced information management technology. In addition, Progent can provide assistance with network infrastructure, company-wide security, and application development to increase the strategic benefit of your information investment.
Remote Support Services System Center Configuration Manager
Configuration Manager Network Consulting Service
Progent's Microsoft-certified consultants can help you to streamline desktop PC change and update management by delivering support for management platforms that include Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Small Business Computer Consultant Arizona
System Repair Hawaii
If your company does not require immediate remote support but expects to need technical services with your information system soon, you can save time and expenses and ensure that the right expertise will be available when you need it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Florida Small Business IT Outsourcing Companies
Top Ranked CISA Certified Security Expert Engineer Indiana
Progent's National Support Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support professionals provide phone help and online secure computer connection to troubleshoot and repair technical problems quickly and affordably. The scope of IT expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to qualified specialists as needed.
Computer Consultants SCCM Peer Cache
SCCM Intune Integration Help and Support
Configuration Manager automates software deployment and updating, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, performs health monitoring, allows secure end-user self service, and offers a single point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any aspect of designing, installing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.
Offsite Workers Endpoint Security Help and Support
Offsite Workforce Cybersecurity Support
Progent can help small and medium-size businesses to install cybersecurity defense systems and deliver mitigation expertise for teleworkers.
Meraki MR30H Access Point Remote Technical Support
Largest IT Consultants Meraki AP Management
Progent's Meraki wireless access point experts offer remote and onsite support services to assist organizations of any size to design, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that delivers identical access, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Programming Firm MRP
Application Consultant Navision
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your specific business needs. Progent's Microsoft support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration support for safe, corporate-wide information sharing plus integration with Customer Relationship Management programs.
Windows Server 2000 Upgrade Help
Windows 2000 Server Help and Support
Progent's certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include system planning, installation, documentation, on-site and off-site support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft Virtual Machine Manager Integration Support
Microsoft Virtual Machine Manager Computer Consultants
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your company to move from an older edition of SCVMM or from a third-party virtualization management system, and Progent can assist you to enhance and repair your current SCVMM ecosystem to make sure you get the highest possible business value.
Remote Employees Endpoint Management Configuration
Online Help Remote Workers Endpoint Management
Progent can help small and mid-size businesses to deploy centralized endpoint management solutions for administering endpoint devices used by offsite workers.
64-bit Migration Specialist
24-Hour Technology Professional 64-bit Processing
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit applications that you want to keep as well as the new 64-bit editions of applications you wish to run.
Open Now Microsoft Azure hybrid cloud integration Consulting Services
Hybrid cloud integration Consultant
Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that combine on-premises IT assets along with one or more public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Microsoft Certified Onsite Technical Support SMS Migration
Technical Support SMS Migration
Progent's certified experts offer small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. Configuration Manager is Microsoft's new title for the change management platform formerly known as SMS Server. Configuration Manager provides a variety of new features to Systems Management Server 2003 such as full automation, integrated Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS 2003 or System Center Configuration Manager effectively for automated operating system and application software deployment, security patch control, application metering, and licensing compliance. Progent's engineers can also assist you to migrate smoothly from SMS Server 2003 to System Center Configuration Manager 2007.
Windows Server 2012 R2 Multitenancy Help and Support
Windows Server 2012R2 Multitenancy Specialist
Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, streamline network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Android security Online Support Services
Android and Power BI integration Help and Support
Progent's seasoned group of IT consultants and subject matter experts have extensive experience delivering remote and onsite assistance for businesses of any size who need to incorporate Android phones into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the range of know-how to solve technical problems that span multiple vendors and that entail a combination of older and current technology. Progent provides budget-friendly remote expertise to help you with any facet of planning, configuring, managing and troubleshooting your BYOD environment. Progent can provide occasional support to assist you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management services to ensure that you complete major network initiatives on time and within budget. Progent can help with local, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.
Top Ranked Maintenance Cisco Architecture
Cisco Firewall Computer Consultancy Company
Progent's Cisco CCIE network consultants can help your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software support.
ASP.NET Programming Firm
Programming Xamarin
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and at low cost.
Professionals Solaris
NetBSD Small Business IT Consulting Group
Progent's UNIX family consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
Microsoft Certified Partner Consultants Exchange 2013 Voice Mail
Online Consulting Exchange 2013 Migration
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned structure. These enhancements favorably impact vital IT areas such as ease of administration, availability, security, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange Server 2013.
Engineers ProSight Virtual Server Private Cloud Hosting
Consultant Services Private Cloud Solutions
Progent's ProSight Virtual Hosting service offers proven virtual server technology, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing alternative that improves network dependability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers hosted in a safe and reliable facility on a fast, high-availability virtual server set up and supported by Progent's computer service professionals.
Colorado Computer Support Company
24/7/365 Support Company North Carolina
Progent's Technical Response Center (TRC) offers nationwide extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer after-hours telephone support and remote direct network connection to troubleshoot and resolve technical problems rapidly and economically. The scope of technical expertise represented by Progent's team of nationwide support engineers makes it possible to escalate even the toughest network issues to appropriate specialists as required. For urgent problems, the TRC endeavors to respond to your request for support in less than one hour.
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