Enlarging your at-home workforce may have a major effect on network architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Belo Horizonte organization to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services ranging from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Belo Horizonte, Minas Gerais companies to with any aspect of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Expanding the corporate phone environment to include remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-based VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or older platforms for VoIP solutions. Progent can help organizations of all sizes to design or tune a remote IP voice environment that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports additional combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, refer to Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to work with these VoIP solutions and provide as-needed integration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Belo Horizonte, Minas Gerais organization, phone 1-800-993-9400 or go to Contact Progent.