Overview of Progent's Ransomware Negotiation Consulting in Birmingham
Ransomware Protection ConsultantsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complicated activity that requires a combination of real-word experience, IT knowledge and business acumen. It also demands working closely with the ransomware victim's IT staff and the insurance provider, if there is one. Because the number one priority of the ransomware target is fast recovery, it is vital to establish response groups that work effectively, concurrently, and in close communication. Progent offers the breadth of technical knowledge and the deep bench of personnel to complement your IT staff and recover your network quickly and economically.

Services available from Progent's ransomware settlement experts include:

  • Determining the type of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Evaluating the recovery risk
  • Verifying the threat actor's decryption tool
  • Agreeing on a settlement amount with the ransomware victim and the insurance provider
  • Negotiating a settlement amount and timeline with the TA
  • Confirming compliance with anti-money laundering sanctions
  • Carrying out the crypto-currency transfer to the hacker
  • Receiving, reviewing, and operating the threat actor's decryption mechanism
  • If needed, contacting the TA for assistance with the decryptor utility
In parallel with the settlement negotiations, Progent's ransomware team can help with:
  • Isolating infected endpoints and data stores to arrest the spread of the attack
  • Creating replicas of every breached device and data store to allow forensics in parallel with restoration
  • Installing anti-virus agents to all virus-free endpoints
  • Restoring files from air-gapped backups or uncompromised machines
  • Creating a clean recovery environment
  • Remapping and connecting drives to reflect precisely their pre-encryption state
After the decryption utility has been learned, Progent can help you to recover machines and software services to their original condition. Progent can also help you to conduct a complete forensics analysis and generate a report to share with the cyber insurance carrier. This document identifies security vulnerabilities that must be corrected and suggests actions that should be performed to combat future ransomware assaults.

Paying Exfiltration Ransoms
In addition to demanding money for a decryption utility, current variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim often attempt to exfiltrate files. Hackers can then demand an extra payment for not divulging this data on the dark web. Unfortunately, there exists no method to prove that stolen files have been totally erased by the TA. Actually, in many instances the hacker has limited say about who can access the stolen files. Settling an exfiltration ransom does not free you from the necessity of seeking the advice of privacy attorneys, performing an inventory of data were compromised, and sending the required notifications to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered remote and on-premises IT services throughout the United States for over 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to identify and consolidate the undamaged parts of your network after a ransomware intrusion and reconstruct them quickly into a functioning network. Progent has worked with leading cyber insurance carriers like Chubb to assist businesses clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Birmingham
To contact with Progent about ransomware settlement expertise in Birmingham, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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  • NetDocs and Azure Engineers NetDocuments Integration Consultancy
  • Network Consultant Catalyst Wireless AP Catalyst 9100 Series AP Management Help and Support
  • Network Consultant Internet Security and Acceleration Server ISA 2004 Server Remote Troubleshooting
  • Network Consultants Meraki Switch and Access Point Meraki Switch Deployment Network Consultants
  • Network Consulting Exchange 2013 eDiscovery Microsoft Certified Professionals Exchange 2013 Availability
  • Network Engineer Redhat Linux, Solaris, UNIX Birmingham Debian Linux, Sun Solaris, UNIX On-site Support Birmingham
  • Networking Group Microsoft SQL 2008 Microsoft SQL Server 2017 Software Support
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  • Offsite Employees Data Protection Integration Services On-site Technical Support At Home Workforce Data Protection
  • Online Support Exchange Server 2007 Exchange 2007 Professionals

  • SharePoint Server 2003 IT Consultants
    SharePoint Technical Support Services

    Progent's Microsoft-certified experts offer organizations of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently coordinating people, teams and data. SharePoint Server provides a common location for your workers or clients to access, manage, distribute and interact with useful information, files, and applications and to communicate with one another. SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they've developed in a manner that makes data easy to locate, download and apply. Progent's certified SharePoint experts can help you to maintain your existing SharePoint solution or migrate to the latest version of SharePoint.

  • Online Support Two-factor Authentication (2FA) 24 Hour Duo Zero Trust Cybersecurity Support Outsourcing
  • Open Now Windows Server 2012 Service Providers Birmingham Alabama Open Now Windows Server 2012 Network Outsource Birmingham, AL, US
  • Oracle Programmer Oracle Database Resource Manage Professional
  • Private Cloud Integration Consulting ProSight Virtual Machine Hosting Consulting
  • ProSight NinjaOne Server and Desktop RMM Consultants NinjaOne Server Monitoring Professionals
  • ProSight Reporting Infrastructure Management Integration ProSight Reporting SentinelOne Remote Network Monitoring Integration
  • ProSight Reporting Remote Network Infrastructure Management Consultant Technical Support Services ProSight Reporting Auvik Network Managemrnt
  • ProSight Virtual Hosting Consult Engineers ProSight Virtual Hosting
  • ProSight Virtual Machine Hosting Engineer Award Winning ProSight VM Hosting Consult
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  • Professionals ASA and PIX CCIE Certified Firepower On-site Support
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  • Open Now Small and Midsize Office Network Repair Service
    Hybrid IT Network Networking Consultant

    Progent's Microsoft and Cisco certified network consultants offer expert support for a broad range of products and technologies and can deliver that expertise online anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent provides online help for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE infrastructure engineers for complex network issues, plus the support of CISA and CISSP-qualified security consultants to assist with complex security design and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the U.S.

  • Remote Backup and Restore Service Online Consulting IT Consultant Microsoft DPM Offsite Data Backup Service

  • Microsoft Entra ID Consulting Services
    Microsoft Azure Storage Developer Firm

    Progent's consultants can assist you to plan and implement a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and Azure assets.

  • Remote Monitoring and Reporting Help and Support 24 Hour Microsoft Operations Manager Support and Integration
  • Remote Network Monitoring Consulting Services Progent Managed IT Services Professionals
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  • Remote Troubleshooting Catalyst 9000 Switch Catalyst Switch IPv6 Technical Consultant

  • Exchange 2019 DLP Outsourcing
    Professional Exchange 2019 Compliance

    Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook.

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  • SCCM 2016 Hybrid Integration Integration Services IT Services SCCM 2016

  • Offsite Workforce Video Conferencing Consultant Services
    Integration Support At Home Workforce Video Conferencing

    Progent can help small and medium-size companies to implement and troubleshoot teleconferencing solutions to allow their telecommuters to interact effectively with teammates and clients.

  • SCCM 2016 and SQL Server 2016 Technology Consulting Services Top Quality Online Support Microsoft Configuration Manager 2016
  • SCDPM 2012 Cloud Backup Outsourcing SCDPM 2012 and Exchange Onsite Technical Support
  • SCVMM 2012 and SharePoint Information Technology Consulting SCVMM 2012 Templates Online Consulting
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  • NetApp MetroCluster Design Specialist
    Immediate NetApp MetroCluster Disk Pools Consultant Services

    Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver online or on-premises support for NetApp's complete family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably based on best practices.

  • SQL Server Cluster Computer Consulting Microsoft Windows Cluster IT Consultant

  • Windows 8.1 Work Folders Specialists
    Windows 8.1 Security Integration

    Progent's engineers can deliver a variety of consulting services to help organizations of all sizes to install, manage, and support IT systems that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to design and configure testing environments to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 migration plans following proven methodologies.

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  • Technical Consultant Oklahoma
    Arkansas Consolidate

    Progent's National Support Center offers nationwide remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service professionals provide telephone support and online secure computer access to isolate and repair technical problems quickly and affordably. The scope of IT expertise available from Progent's staff of country-wide support engineers makes it possible to escalate even the toughest problems to competent experts as needed.

  • Security Companies Symantec VPN Symantec VelociRaptor Information systems Security Outsourcing
  • SentinelOne Singularity XDR Engineer Award Winning Consultant Services SentinelOne Endpoint Protection
  • Server Migration Specialists Microsoft Office Microsoft Network Consulting
  • Setup and Support Work at Home Data Protection Network Consultant Offsite Workers Data Protection
  • Small Business Computer Consulting Services Small and Midsize Office Small and Midsize Business Integration Consulting

  • VPN Security Security Consultant
    IPsec VPN Protecting

    Progent provides organizations of any size professional support for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can help you create a detailed security strategy and select appropriate technologies from a variety of suppliers to support your security goals while staying within your budget restraints.

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  • Specialist Ubiquiti UniFi wireless LAN 24x7x365 Ubiquiti XG Security Gateway Consult
  • Sun Solaris Technology Professional Emergency Consulting Linux
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  • Support and Help High Availability Networks High Availability Networks Help and Support

  • Microsoft Certified Partner Network Engineer Windows 2008 Cluster
    Clustering Windows Server 2008 Online Consulting

    The server cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and maintenance of server clusters that provide greater levels of system availability, security, efficiency, and versatility. New or improved features include automated cluster verification, revamped setup and installation, unified cluster management, new cluster infrastructure for maximum availability, better security and quorum structure, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, design and execute an installation, educate your IT staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and test a business continuity plan.

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  • Support and Setup Extended Helpdesk CISSP Certified Security Supplemental Service Desk Engineer
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  • Technical Consultant Hyper-V 3.0 Shared Nothing Live Migration Microsoft Hyper-V 3.0 Virtual Machines Specialist
  • Technical Consultant Jabber and Skype for Business Troubleshooting Jabber Voice Messaging

  • Private Cloud Integration Engineers
    ProSight Virtual Hosting Technology Professional

    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the highest level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization platforms that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.

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  • Technology Consulting Windows Hyper-V 2016 Shielded VMs Windows Server Hyper-V 2016 Private Cloud Consulting
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  • Microsoft LCS Server Instant Messaging Consultants
    Live Communications Server 2007 Technology Professional

    MS Office Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package offering advanced security, seamless integration with additional Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and elevated operational efficiencies, enhanced individual productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the benefits of Office Communications Server across your entire corporation.

  • Top Project Planning Consultancy Microsoft Certified Project Management Services
  • Top Quality Computer Network Consultant Microsoft Desktop Emergency Microsoft and Apple Mac Desktop Network Consulting
  • Top Quality Windows Server 2003 Consultancy Engineer Windows 2003 Server

  • Exchange 2003 Integration Services
    Microsoft Exchange 2003 Upgrade On-site Support

    Progent's certified engineers provide technical help and IT consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, integration, administration, and support services for Microsoft Exchange 2003 Server include planning, deployment, project management, onsite and remote troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

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  • Top Windows 2016 Disaster Recovery Technology Consulting Services Open Now Microsoft Expert Windows Server 2016 VM Load Balancing Network Consulting
  • Upgrade Exchange 2000 Microsoft Exchange Online Troubleshooting
  • Urgent Call Desk for at Home Workforce Consultants At Home Workforce On-site Technical Support
  • Urgent Microsoft Exchange Upgrade Small Business IT Support Firm Information Technology Manager Wireless Email
  • VMM and SQL Server Network Consultants Microsoft SCVMM 2012 NVGRE Gateway Consultant Services
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  • 24-Hour Microsoft Lync Server Instant Messaging Remote Support
    Lync Server 2013 IM Professional

    Progent's Microsoft consultants can help you to evaluate the value of Microsoft Lync Server for your business and can help you to design and execute a rollout of Lync Server 2010 that centralizes the management of Instant Messaging and Presence and increases the productivity of your in-house staff, at-home workers, and smartphone users. Progent can in addition help you to carry out a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Lync Server with Exchange, SharePoint Server, and SQL Server, show you how to use Microsoft Lync Server to improve the team-computing capabilities of Microsoft Office applications, and provide webinar training and continuing support for Lync and other Microsoft products.

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  • Virtual Server Hyper-V Integration Immediate Microsoft Hyper-V 3.0 Virtual Machines Support and Integration

  • Award Winning iPad and MobileMe On-site Support
    Setup and Support OS X RAID

    Progent's Mac support consultants can assist you with a broad array of system foundation issues including system architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless networking. For company networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to deal with the challenge of designing, integrating, and supporting a system architecture that is robust, safe, efficient and aligned with your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.

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  • Windows 7 Integration Consultant Services Microsoft Windows 7 Upgrade Consultant Services
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  • Windows 7 Support Outsourcing After Hours Microsoft Windows 7 Migration Remote Support Services
  • Windows 8.1 Upgrade Specialists Windows 8.1 Training Consultant
  • Windows Server 2012 R2 Server Manager Network Engineer 24-7 Windows Server 2012 R2 Server Manager Consultant
  • Windows Server 2016 Tech Consultant Birmingham International Airport BHM Windows 2008 Server IT Outsourcing Firms Birmingham, Jefferson County, United States
  • Wireless Support Services Online Technical Support Microsoft Activesync

  • Integration Support MSP360 Backup
    MSP360 Managed Backup Setup and Support

    Progent's data protection experts can help you to design, implement and administer a backup/restore plan based on MSP360 Backup technology to protect your assets hosted on any major public cloud. Progent can provide monitoring and remote management to protect against data loss caused by user miscues, system glitches, ill-intentioned insiders, and external assaults like ransomware.

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  • Consultant Cost IT Specialist
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    Progent's pricing model is to charge for remote service and in-person visits by the minute. As a result, you pay only for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no startup fee and asks no retainer for support services delivered during regular working hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast repairs so you won't be tempted to allow minor problems to fester.

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  • Specialists Load Aggregation Testing
    VLAN Test Lab Consult

    The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating efficient migration methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, the lab cuts capital costs and engineering risk and helps keep vital network initiatives on schedule.

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  • wireless IP phones and Aironet APs Remote Support Services Wi-Fi VoIP phone integration On-site Technical Support

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