Birmingham Consulting Services for Network Service Providers
Temporary IT Support Expansion
Progent's Consulting, Help Desk, and Ticketing Support for IT Service Providers in Birmingham
Progent's consulting services for IT service organizations in Birmingham Alabama enables you to offer your customers Progent's consulting expertise and Help Desk Call Center support using your own branding as a seamless supplement to your regular network support group. This can help you add to your revenue, close gaps in your service portfolio, create happy customers, and improve your bottom line.
Progent's roster of network infrastructure engineers, desktop integration and troubleshooting technicians, network administrators, and data security consultants have worked as transparent extensions to the support groups of some of the world's biggest IT service firms. Progent's range of expertise allows you to broaden the capabilities of your IT support business, and Progent's close integration with your support team lets you elevate and protect your branding.
Progent is a network support company with 20 years of background delivering online expertise to small and mid-size companies. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco CCIE network engineers of any independent IT support company in the world. Progent has provided online technical assistance and consulting to customers in every state in the U.S. (See testimonials from Progent's clients.)
Providing Progent's Services Under Your Branding
Progent's reseller program for network service organizations offers transparent resale to your clients of professional services. Progent invoices your firm exclusively and performs under your direction to provide your customers consulting and support services under your brand. Also, Progent offers a low-cost Extended Hours Support Service for customers who need access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Organizations
Ticketing systems are the heart of an effective Help Desk. But full-featured ticketing systems are not only costly to acquire and staff, but difficult to set up and manage. Small or niche IT support companies seldom have the required budget or personnel. Progent's Help Desk and ticketing solution gives IT support organizations a practical way to keep their custom branding while providing their customers responsive desktop support services built around a best-of-breed ticketing platform and reinforced by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Providers
Progent's Help Desk and ticketing program for IT support firms takes advantage of Progent's investments in advanced ticketing technology, a remote desktop services team, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing platform as a secure tenant or Progent can set up communications with your existing ticketing platform. The standard and optional features offered with Progent's Service Desk and ticketing services enable you to expand your physical and virtual support volume, the range of technical issues your firm can handle, the number of locations you can serve, and your hours of availability.
Important features of Progent's Call Center and ticketing program for IT service companies include:
- Progent's online desktop support team delivers Level 1 end user help with 1-hour service level agreement (SLA) to commence work during standard business hours.
- Normal service times are from 5am to 7pm PST, five days per week.
- Extended hours support is available at additional cost.
- Optional onsite support in larger metro areas is available throughout the country at additional cost.
- You have complete control of your clients and billing.
- Your clients submit requests via your branded web portal, a toll-free phone number, or by directing an email to your specified email address.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting for network service firms allows your support team to become a sole source for practically all IT expertise your clients may need. You can build your team and strategic in-house competencies steadily without being forced to turn down opportunities due to a gap in expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a transparent supplement to your internal IT service team, responding to your management, and invoices your firm rather than your client.
- By-the-Minute Billing: Progent bills by the minute to minimize costs.
- Extensive Documentation: Progent utilizes an enterprise-class service documentation system to make sure all services performed are fully documented. This enables you to transfer service responsibilities to internal personnel when you have enough staff and appropriate skill sets.
- Safely Expand Your IT Support Business: You can quickly and efficiently accept additional opportunities outside your main fields of excellence and open new geographies without the risks associated with expanding your full-time staff too rapidly.
- Re-enforce Your Name: You can improve your mind share as a full-spectrum network support provider by offering more solutions to more clients using your own brand.
- Add to Your IT Support Catalog: Progent can provide world-class support in a wide range of technologies and can be a dependable resource for expanding your IT support operations.
- Rapid Problem Escalation: With a sizable team of top-level technology experts available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest problems get resolved fast.
- Make Your Customers Satisfied: Satisfied customers keep coming back. By teaming with Progent, you can keep making your customers successful without ever forcing clients to look for help outside the fold.
- Online Technical Support Professionals: For 20 years, Progent has provided remote network support from Help Desk services to high-level consulting. Efficient online service cuts costs and produces quick solutions.
- Advanced Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Birmingham, Alabama Companies
Progent's seasoned team of certified consultants offers Birmingham, Alabama businesses a wide range of online technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and MS Entra ID Planning
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Customization
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Expertise
- Cybersecurity Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Services
- Desktop Tech Support
- Colocation Center Solutions
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Management
- Fast, Low-cost .NET Application Development.
- Hyper-V Deployment
- VMware vSphere and vCenter Integration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- iPhone Integration
- Google Android Phone Support
- Ransomware Defense/Recovery
- Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Assessments
Learn More Details About Progent's Reseller Support for Network Service Organizations in Birmingham, Alabama To learn additional information about Progent's reseller support for network service organizations in Birmingham, Alabama, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Small Business Wireless Troubleshooting
Top Rated Computer Consultant Building-to-building Wireless
Progent's wireless consultants can help small businesses design, choose, evaluate, configure and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of security that matches or excels wireline connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and install the wireless link solutions that align best your company requirements.
Microsoft Windows 2003 Specialists
Windows 2003 Onsite Technical Support
Progent's certified Windows 2003 Server engineers can provide computer support and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, integration, update, and support services include network planning, installation, project management, on-premises and off-site technical support and repair, Call Center services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
WannaCry ransomware recovery Consult
Nephilim ransomware recovery Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Network Consultants SQL Server 2019 Always On
SQL Server 2019 Disaster Recovery Remote Technical Support
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises consulting expertise, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a seamless intranet solution.
Infor SyteLine CloudSuite Data Conversion Consultant Services
Infor SyteLine CloudSuite Customization Professional
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service companies to manage complicated supply chains and streamline critical business processes in order to get products to market fast and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
ProSight SSL management Technology Professional
Specialist ProSight domain management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can save up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Hybrid cloud integration Consultant
Hybrid cloud integration Technology Professional
Progent can help you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that combine local IT assets as well as one or more cloud services. To help you to integrate public clouds with networks, Progent offers a range of public cloud integration support services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Meraki MX64 router Remote Consulting
Cisco Routers Consulting Services
Cisco has developed a full product line of routers including appliances built to deliver the protection, bandwidth, and availability required by customers from small businesses to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Ubiquiti UniFi WiFi AP Consultant
Ubiquiti UniFi Controller Specialists
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and security cameras. Progent can provide the skills of seasoned Wi-Fi consultants who can assist you to assess the value of UniFi technology for your business and help you to plan, install, administer, and maintain your UniFi ecosystem.
64-bit Processing Technology Professional
64-bit Migration Consultant Services
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and repair a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit applications which you intend to retain as well as the latest 64-bit editions of applications you plan to run.
Service Reporting On-site Technical Support
Service Reporting Technical Support
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or local service organizations who offer scant documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by every staff member to every client. The discipline of documenting and archiving support records results in more effective service and eliminates a variety of common problems such as when a support client is virtually held captive to a consultant who refuses to let go of vital service information.
ProSight NinjaOne Patch Management Automation On-site Support
ProSight NinjaOne Server and Endpoint Management Online Consulting
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they have a chance to impact productivity.
Expert Microsoft Certified Project Methodology Information Technology Outsourcing Companies
Computer Companies MSF
In performing consulting projects for enterprise clients, Progent follows a structured approach based on defined milestones in order to meet budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are recorded to provide a detailed summary of technical services performed and to help in downstream system maintenance.
CheckPoint FireWalls Security Audits
Security Firm Check Point Ransomware Protection
Progent's Check Point consultants can show you how to select and configure Check Point Firewall/VPN software and appliances powered by Check Point's security platform to provide an affordable and efficient security solution for your IT network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a single stop for continuing network support, maintenance, training, and design expertise.
Teleworker Data Protection Outsourcing
Network Consulting Remote Employees Data Protection
Progent can help small and medium-size organization to plan, configure, test and maintain backup systems to support at-home workers.
Linux Integration Services
Professionals Redhat Linux
Progent's Linux support experts offer small businesses and developers support for managing and maintaining Linux systems that run with Microsoft-powered networks. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you a convenient single consulting firm to help you create and manage a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
ProSight Data Protection Services ECHO BDR Solutions Online Support
BDR and Business Continuity Solutions Computer Consulting
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost and fully managed solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and allows fast restoration of critical data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-premises storage device, or to both. Progent's disaster recovery specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Microsoft Certified Expert Microsoft Windows Server 2003 Cluster Technology Consulting Services
Computer Consultant Non-stop Network
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small and mid-size organizations to minimize system downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, data backup and restore solutions, and transparent maintenance. Progent's business continuity consultants can help your company to plan and test an efficient business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery specialists can assist you to architect, deploy, and maintain resilient technologies including non-stop Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
ProSight NinjaOne Patch Management Automation Online Help
ProSight NinjaOne Server and Endpoint Management IT Consultants
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by tracking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt your business.
NinjaOne Endpoint Monitoring and Reporting Remote Troubleshooting
ProSight NinjaOne Patch Management Online Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of critical devices.
SCCM 2012 Device Management Network Engineer
SCCM 2012 Application Deployment Remote Support
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 environment to support your evolving business needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Cisco Expert Catalyst 9117 Access Point Integration Services
Catalyst Wi-Fi 6 WAP Outsourcing
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide economical online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Catalyst 9164 Access Point Online Technical Support
Support and Integration Catalyst Wi-Fi 6 and Wi-Fi 6E AP
Progent's Cisco-certified Catalyst 802.11ax WAP experts can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Microsoft Dynamics GP Integration Support
Remote Support Dynamics GP Software Development
Progent's seasoned application designers and software developers can help your business to build enhancements to Microsoft GP/Great Plains that address the unique requirement of your business while retaining the benefits of Windows integration and connectivity. Progent can also offer help with a variety of software development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
High-Availability Failover Clustered Servers Troubleshooting
Help and Support Windows 2008 Cluster
The server cluster feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the deployment, setup, and management of server clusters that provide greater levels of network availability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, unified cluster administration, redesigned cluster architecture for increased uptime, better protection and quorum structure, fewer failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you evaluate the business benefits of failover clusters, design and execute a deployment, train your IT staff to administer your cluster environment, provide continuing consulting and technical help services, and create and validate a business continuity plan.
Two-factor Authentication (2FA) Technology Consulting
Online Technical Support Duo Identity Authentication
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Network Security Inventory Consultancy
External Security Inventory Technology Professional
Progent offers two ultra-affordable service bundles designed to enable small companies to receive an independent network security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from a secure machine inside your company firewall to uncover your exposure to inside attacks. Both security inventory packages are set up and run from a secured external site.
24 Hour Stealth Penetration Testing Consulting
Cybersecurity Penetration Testing Consulting
Stealth intrusion testing is an important part of any comprehensive network security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your company's in-house network support resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion incident warnings and event log monitoring are correctly set up and consistently observed. Progent can implement ongoing automatic PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of modern versions of ransomware.
Windows Emulation for macOS Consultant
Award Winning Windows Virtual Desktop for Apple Mac Network Consulting
For companies with a combination of Mac and Microsoft Windows desktops, there exist two basic alternatives for using Microsoft Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Windows-based PC to run Microsoft Windows programs and access network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so that you are able to run Windows applications directly. Progent's macOS and Mac OS X technology consultants can help you to manage these products for running Windows programs on your Apple Macs and can in addition assist your organization to assess and install third-party products for Windows platform simulation.
Microsoft and Cisco Authorized Expert Call Center Management Services Troubleshooting
Support Services Computer Support Help Desk Services
Progent offers several essential types of Contact Center services : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your customers instant access to a dependable support resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on giving the support Call Center a respected reputation as a solid contributor to company productivity. Progent's target is to resolve and not merely record problems.
Technology Professional Private Clouds for Small Businesses
Private Cloud Hosting for Virtual Data Centers Technology Professional
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small companies with a comprehensive IT outsourcing solution that improves network availability and protection, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical business application servers supported within a safe and fault tolerant data center on a fast, high-availability virtual server set up and maintained by Progent's computer support professionals.
Wi-Fi site survey Professionals
Biggest Online Support Services Wireless Bridge
Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to integrate, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Emergency Horizon3.ai NodeZero Cybersecurity Penetration Testing Cybersecurity Contractors
Horizon3.ai NodeZero Cybersecurity Pen Testing Protection
Progent's certified cybersecurity consultants can run NodeZero-powered penetration tests to make sure your security monitoring and protection systems and policies are properly set up and effective.
Integration Services Remote Workers Data Protection
Remote Employees Data Protection Setup and Support
Progent can assist small and medium-size companies to design, implement, validate and maintain backup/restore systems for remote workers.
Cisco CCNA Position
Freelance Microsoft Consultant Contractor
If you are an information technology consultant with system support expertise, joining Progent and working for our customers will expand your abilities through collaboration with Progent's staff of mutually supportive, world-class consultants. Progent's focus on providing network expertise and computer help to small businesses will give you the chance to consult in depth with decision makers and contribute significantly to the success of exciting companies. In addition, Our virtual office network offers the most advanced technology for off-site service and wireless connectivity to allow you to come up with speedy fixes when you take on mission-critical problems.
macOS Online Troubleshooting Professional
macOS Online Troubleshooting Professionals
Progent provides national online help and troubleshooting services for businesses that operate Apple Mac networks or whose information systems feature a combination of Mac with Microsoft products. Progent's consultants can provide Apple macOS and OS X clients a variety of services such as desktop support, upgrading to the most recent version of Mac OS X from other earlier versions of Mac, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or moving to iCloud. Remote technical support provides optimum leverage for your IT dollar by protecting user efficiency and limiting the hours charged for network analysis and repair. Sophisticated online access utilities and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and expense by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or via a combination of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP certified security professionals to help with the most challenging network problems.
Symantec Firewall Consulting Services
Symantec VelociRaptor Security Firms
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or help you migrate to more recent firewall/VPN technology. Progent can also help you design and execute a complete security plan that can incorporate firewall and VPN devices and utilities, outsourced security and virus defense services, system monitoring software, and formal policies and processes. Progent has the skill to be your single source for on-going technical support, maintenance, education, and security expertise.
Cybersecurity Pen Testing Security Contractors
Cybersecurity Pen Testing Firewall Network Install
Stealth intrusion testing is a key component of any overall IT system security plan. Progent's security professionals can perform thorough intrusion tests without the awareness of your company's internal IT resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event history analysis are properly set up and actively observed. Progent can provide ongoing automatic penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks typical of modern versions of ransomware.
Top SQL Server 2017 Backup Remote Support Services
Technical Consultant SQL Server 2017 on Linux
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any network model including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from as-needed architecture review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
24x7x365 ISSAP Certified Cybersecurity Architecture Engineers
ISSAP Security Consultant
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and extensive experience with network security design. ISSAP consultants have in-depth knowledge of access management systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your business with all phases of secure network architecture.
