Consulting Support for RIM BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless PDAs from Research in Motion are among the most successful products for maintaining anytime-anywhere connectivity to messaging, calendars, web programs, and other vital business data. As the sophistication of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry technology has grown more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT network.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and administer BlackBerry smartphones across your company, define security policies that are right for your company, customize mobile applications, and make sure that your network infrastructure is appropriately configured to support your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications like calendars, address books, tasks, IM, and specialized business software. Thanks to BlackBerry BES Server integration with Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange messages as well as IM-capable software through Microsoft Live Communications Server and Lync Server integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can help you design, implement, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

How Progent's BlackBerry Certified Engineers Can Help Manage and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can in addition assist you to resolve a wide array of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote help for small company IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support expenses at a minimum and, by handling issues quickly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about professional support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.

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