Consulting and Technical Support Services for RIM BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are among the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other vital business information. As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and support of BlackBerry solutions has grown more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information network.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you track and control BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.

BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server offers companies a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve consistent information for collaborative programs like schedules, contact lists, tasks, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry handsets have effortless access to Exchange email as well as IM-enabled applications through Microsoft Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified engineers can help you plan, implement, and maintain BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

How Progent's BlackBerry Certified Consultants Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help you to define and install sensible security options.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to design a wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry BES Server, assist your organization to decide which management approach and physical components match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, processors and storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can help you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Certified Expert
To get in touch with Progent about consulting support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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