Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are among today’s most successful solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web-based applications, and other critical business data. As the complexity of small business networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for companies of any size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations often resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small businesses an economical alternative for incorporating BlackBerry technology seamlessly into their IT network.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can track and control BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is properly configured to support your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs such a schedules, address books, to-do lists, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry handsets can have effortless access to Exchange email as well as IM-enabled software through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to design, install, and maintain BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of supporting mobile workers.
How Progent's BlackBerry Qualified Experts Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can also assist you to troubleshoot a wide array of problems associated with synchronization, device detection, messaging consistency, web access, mobile connectivity, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in providing countrywide remote help for small company networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses low and, by solving problems quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Support from a RIM BlackBerry-Qualified Professional
In order to get in touch with Progent about professional help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.