Consulting Support Services for Research In Motion BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are among the most successful solutions for achieving location-independent access to messaging, scheduling, web-based programs, and other critical business data. As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of BlackBerry technology has become more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations often turn to external support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-qualified consultants who can assist small businesses to design, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry products productively into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to monitor and administer BlackBerry devices across your business, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server offers companies a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for applications such a schedules, address books, tasks, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange messages as well as instant messaging-aware applications through Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified engineers can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
How Progent's BlackBerry Certified Experts Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, configuring over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and assist you to select and install sensible security options.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.