Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are among today’s most successful solutions for maintaining mobile access to messaging, calendars, web programs, and other vital business information. As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for companies of all sizes, effective integration and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an economical solution for integrating BlackBerry technology seamlessly into their information network.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and administer BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom mobile software, and ensure that your network infrastructure is properly designed to support your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.

BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server (BES) gives businesses a single and secure source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for collaborative programs like calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange Server, users with BlackBerry smartphones have effortless access to Exchange email plus IM-aware applications through Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified consultants can help you plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of maintaining mobile workers.

How Progent's BlackBerry Qualified Engineers Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to select and install appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry consultant has support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
To contact Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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