Enlarging your at-home workforce can have a significant impact on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to design, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Boise company to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Boise, Idaho companies to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Video Conferencing for Teleworkers
A wide selection of voice/video conferencing products from major technology companies enable virtual meetings, video conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many organizations use multiple products to meet the needs of their different partners and clients. Progent can assist you to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to support your remote employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include video calling, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and
help you to optimize your network infrastructure to host them.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Boise, Idaho organization, call 1-800-993-9400 or refer to Contact Progent.