Enlarging your remote workforce can have a significant impact on IT architecture, security/compliance, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Boston company to pick the right tools and follow best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Boston, Massachusetts businesses to succeed with any aspect of creating a high-performing remote work environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and centralized management.

Data Protection for Telecommuters
Data Protection covers backing up and restoring critical information so as to avoid data loss and minimize restoration time and effort in the event of storage system failures due to equipment issues, programming glitches, user mistakes, cyber attack, or any other reason. Reliable data protection strategies can be especially challenging to design and manage in hybrid environments that combine private data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for remote workers must cover multiple kinds of personally owned endpoints. Progent can provide quick online help from experts knowledgeable about a wide range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources spread across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and features granular restore and centralized management.
  • Disaster Recovery/Business Continuity plans often envision scenarios that call for a quick switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist your company to produce, document and validate a DR/BC plan that addresses the logistics of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Boston, Massachusetts organization, phone 1-800-993-9400 or go to Contact Progent.