Expanding your telecommuter workforce may have a major impact on IT architecture, security/compliance, and company processes. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Boston organization to select the right tools and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent can provide services ranging from on demand expertise for helping you over occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can help Boston, Massachusetts organizations to with any facet of creating a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, data protection solutions, and unified management.

Data Protection Solutions for At-Home Workers
The field of Data Protection involves saving and restoring vital information in order to avoid data loss and minimize restoration time in the event of storage system problems due to equipment issues, programming hiccups, operator mistakes, malware, or other causes. Dependable data protection solutions can be particularly challenging to design and maintain in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.

  • Backup/Restore strategies for remote workers must cover multiple kinds of personally owned endpoint devices. Progent offers fast remote access to experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate scenarios that call for a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can assist your company to produce, document and test a DR/BC strategy that addresses the process of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Boston, Massachusetts company, phone 1-800-993-9400 or visit Contact Progent.