Expanding your remote workforce can have a significant effect on network architecture, security/compliance, and corporate workflows. Progent has two decades of background assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Boston company to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers top business value. Progent can provide support services ranging from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Boston, Massachusetts businesses to succeed with any aspect of creating a high-functioning remote work ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, data protection solutions, and unified management.

Cybersecurity for Telecommuters
Work-from-Home (WFH) workers typically use their personal devices and often operate in an unsecured physical area. This multiplies their susceptibility to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the creation of policies built on best practices. Progent's seasoned team of data security support experts can help you to design, configure and maintain a compliant security solution that protects critical information assets in environments that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network that can be securely accessed by local users and by telecommuters, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall devices permit you to configure and manage different access rights to different groups of users and to scale your network and modify your cybersecurity posture as your business evolves and as cyber threats grow more sophisticated. Progent works with both new and older security appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration services, go to firewall support expertise.

Remote Endpoint Monitoring Services for TelecommutersOnline Endpoint Monitoring makes it easy to watch over the various devices utilized by remote workers and either reject or spot and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every protected endpoint, watching all activity and utilizing advanced AI technology from SentinelOne to detect new attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the infected device from the corporate network to quarantine the malware. Because the ProSight ASM software agent is autonomous, endpoint devices remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, see remote endpoint security monitoring for at-home workers.

Two-factor Authentication Services for At-Home WorkersProgent's Duo authentication Service Plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured application and enter your password you are asked to confirm who you are via a unit that only you have and that uses a separate network channel. A wide selection of devices can be used as this added form of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. To find out more about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your network to all types of outside and local security attacks for an environment that includes teleworkers. Progent can run online, automated security analysis software for rapidly and economically detecting a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be provided by network security professionals with advanced certifications such as CISM, CISSP, and GIAC, can assist your company to audit your processes and governance policies and review your IT infrastructure to enable you to implement top-level protection for your telecommuters.

NodeZero Pen Testing for At-Home WorkersHorizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous threat assessment of your work-from-home connectivity solution and your internal and perimeter networks to help you find, rank, remediate, and verify cybersecurity vulnerabilities before malicious hackers can exploit them. Progent's pentest experts can assist you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent can also help you to harden your existing network security and can assist you to design and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-premises, multi-cloud, at-home, and perimeter IT resources. To learn additional information about Progent's threat assessment solutions based on on NodeZero's penetration test products, refer to Consulting Support for NodeZero's Pentest Platform.

Download White Paper: Protecting a Work-From-Home Environment
To read or download a white paper describing critical things to concentrate on for protecting an IT environment that includes work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter solution for your Boston, Massachusetts organization, call 1-800-993-9400 or visit Contact Progent.