Enlarging your telecommuter workforce can have a major impact on network infrastructure, security, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Boston organization to select the appropriate tools and follow best practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns top value. Progent offers services ranging from as-needed expertise for getting you past challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Boston, Massachusetts companies to with any aspect of creating a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.
Voice/Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing products from leading technology companies support online meetings, video conferencing, chat, and screen/content sharing for both local users and at-home workers. Many organizations utilize a mix of products to accommodate their different partners and customers. Progent can assist your organization to manage your current conferencing environment and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to accommodate your remote employees. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. For details about Progent's consulting services for Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include video conferencing, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and
help you to optimize your network architecture to run them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Boston, Massachusetts company, call 1-800-993-9400 or visit Contact Progent.