Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT staff may be slower to recognize a breach and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware can manage within a victim's system, the more time it will require to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses in the Brisbane metro area to identify and quarantine breached devices and guard undamaged resources from being compromised.
If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Brisbane
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and attack any available system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery almost impossible and effectively knocks the IT system back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom payment in exchange for the decryption tools required to recover scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") information and TAs require an additional settlement in exchange for not posting this information or selling it. Even if you can rollback your network to an acceptable date in time, exfiltration can pose a major issue depending on the nature of the stolen data.
The recovery work subsequent to ransomware attack has a number of crucial stages, the majority of which can be performed in parallel if the response workgroup has a sufficient number of people with the necessary experience.
- Quarantine: This urgent first step requires arresting the sideways spread of ransomware across your network. The longer a ransomware attack is permitted to go unrestricted, the more complex and more costly the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine activities include isolating affected endpoints from the rest of network to minimize the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This covers bringing back the IT system to a minimal acceptable degree of capability with the shortest possible delay. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This project also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and mission-critical applications, network topology, and safe endpoint access management. Progent's recovery experts use state-of-the-art workgroup tools to coordinate the complicated restoration process. Progent understands the urgency of working quickly, continuously, and in concert with a client's managers and IT staff to prioritize activity and to get vital services back online as quickly as possible.
- Data recovery: The effort required to restore files impacted by a ransomware attack varies according to the state of the network, how many files are encrypted, and which restore techniques are required. Ransomware attacks can take down pivotal databases which, if not carefully shut down, may need to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Often some detective work may be required to find clean data. For instance, undamaged OST files may exist on employees' PCs and notebooks that were off line during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators.
- Deploying advanced AV/ransomware protection: ProSight ASM uses SentinelOne's machine learning technology to offer small and mid-sized businesses the advantages of the same AV technology deployed by many of the world's largest enterprises such as Walmart, Visa, and Salesforce. By providing real-time malware filtering, classification, mitigation, restoration and forensics in a single integrated platform, Progent's ASM reduces total cost of ownership, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the insurance provider, if any. Services consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and timeline with the TA; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and operating the decryptor utility; debugging decryption problems; building a pristine environment; remapping and reconnecting datastores to reflect precisely their pre-attack state; and reprovisioning computers and services.
- Forensics: This activity is aimed at uncovering the ransomware assault's storyline throughout the targeted network from beginning to end. This history of how a ransomware attack travelled within the network helps you to assess the impact and brings to light gaps in security policies or work habits that need to be rectified to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensic analysis is commonly given a high priority by the cyber insurance carrier. Since forensics can take time, it is vital that other important activities like operational continuity are pursued in parallel. Progent has a large team of information technology and cybersecurity professionals with the knowledge and experience needed to perform activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and onsite network services throughout the United States for more than two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial management and ERP application software. This scope of expertise gives Progent the ability to identify and consolidate the undamaged parts of your IT environment after a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has worked with top cyber insurance providers including Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Services in Brisbane
For ransomware system restoration consulting services in the Brisbane metro area, phone Progent at 800-462-8800 or see Contact Progent.